Customer Is King: How to Exceed Their Expectations
1st Edition
Published on 29. February 2012
240 pages
978-1-4481-3209-6 (ISBN)
Description
Updated eBook edition
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Ebury Publishing
Target group
College/higher education
Professional and scholarly
File size
0,90 MB
ISBN-13
978-1-4481-3209-6 (9781448132096)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
02/2005
Virgin Books
€23.10
Shipment within 15-20 days
Person
Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.
