
Systems, Software and Services Process Improvement
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Content
- Intro
- CCIS 172
- Preface
- Organization
- Table of Contents
- SPI and Assessment
- A Multi-model Workflow before Establishing an Acquisition Contract Based on CMMI-ACQ Model
- Introduction
- CMMI for Acquisition Model
- OAP: Procedure for Organizing the CMMI-ACQ Process Areas
- Identify Dependencies
- Analyze Dependencies
- Implementation Sequences
- Establishing the Main Workflow from SSAD Process Area
- Mapping
- Conclusions
- References
- ISO/IEC 15504-5 Best Practices for IT Service Management
- Introduction
- Background
- ISO/IEC 20000 Information Technology - Service Management
- ISO/IEC 15504-5 Part 5: An Exemplar Process Assessment Model
- Research Method
- Analysis of the Relations
- Results and Discussion
- Summary of the Relations
- Analysis from the ISO/IEC 20000-4 Perspective
- Analysis from the ISO/IEC 15504-5 Perspective
- Conclusion and Lessons Learned
- References
- A Self-assessment Framework for Finding Improvement Objectives with ISO/IEC 29119 Test Standard
- Introduction
- Related Research
- Self-assessment Framework
- The ISO/IEC 29119 Test Process Model
- Maturity Levels for Framework
- Pilot Study
- Data Collection and Analysis
- Developed Organizational Profiles
- Assessing Framework Results
- Discussion
- Conclusions
- References
- SPI and Implementation
- Improving the Deployment of IT Service Management Processes: A Case Study
- Introduction
- Our Contribution
- Research Methods
- The Case Organization and Data Collection Methods
- Data Analysis
- Improving the Deployment of IT Service Management Processes
- Change Vision and Sense of Urgency
- Coalition for Change
- Informing and Communication
- Defining Milestones and Removing Barriers
- Training
- Analysis
- Discussion and Conclusions
- References
- A Survey on the Application of the V-Modell XT in German Government Agencies
- Introduction
- Research Objectives and Context
- Related Work
- Case Study Design
- Survey Stage 1 - 2009 (Subject Selection)
- Survey Stage 2 - 2010 (Data Collection)
- Results
- Results from Stage 1
- Results from Stage 2
- Interpretation
- Conclusion and Future Work
- References
- Improving Verification & Validation in the Medical Device Domain
- Introduction
- Research Approach
- V&V in Generic Software Development
- V&V in Safety-Critical Domains
- Improvement in V&V in the Medical Device Software Domain
- Having Distinct Processes for Verification & Validation
- Independence in V&V
- Qualification of Tools
- Conclusions
- References
- SPI and Improvement Methods
- The Meaning of Success for Software SMEs: An Holistic Scorecard Based Approach
- Introduction
- Different Views of Business Success
- Financial Measures of Performance
- Multidimensional Performance Measurement Frameworks
- Harnessing the HSC to Examine Business Success
- Using the HSC Survey Instrument in Software SMEs
- Business Objectives for Software SMEs
- Relevance of HSC to Software SMEs
- Discussion and Conclusion
- References
- Five Agile Factors: Helping Self-management to Self-reflect
- Introduction
- Objectives
- Related Work
- Method
- Questionnaire Design
- Team Agreement
- Results
- Team Sample
- Global Sample
- Validity Considerations
- Discussion
- Recommendations
- Shared Leadership
- Team Orientation
- Redundancy
- Learning
- Autonomy
- Conclusion
- References
- A Detailed Software Process Improvement Methodology: BG-SPI
- Introduction
- SPI Methodologies
- BG-SPI Methodology for SPI
- Identify SPI objectives
- Train Personnel for the Reference Model
- Conduct Gap Analysis
- Develop SPI Project Plan
- Implement SPI Activities
- Conduct Pilot Project Studies and Update Process Assets
- Disseminate Improvements and Close SPI Project
- Experiences on Applying BG-SPI
- Conclusion and Future Work
- References
- SPI and Organization
- Motivation and Empowerment in Process Improvement
- Introduction
- Research Goals and Methodology
- Designing the Survey Questionnaire Based on Goal Internalization Items
- Data Collection and Description of the Sample
- Conducting Process Assessments
- Goal Internalization
- Data Analysis
- Goal Internalization after Evaluating Processes
- Goal Internalization after Process Improvement
- Conclusions
- References
- Improvement of Innovation Management through the Enlargement of Idea Sources
- Introduction
- Theoretical Considerations on Idea Generation Processes
- Idea Generation - A Major Task within Innovation Management
- Knowledge and Learning as the Main Levers of Idea Generation
- Stakeholders in the Idea Generation Process
- The Stakeholder Model
- Internal Sources of Ideas
- External Sources of Ideas
- Conclusion
- References
- The Usability Approach in Software Process Improvement
- Introduction
- People Issues in SPI
- Usability
- Approaching SPI with Usability
- Applying Usability Engineering Methods
- Conclusion and Future Work
- References
- SPI and People/Teams
- A Study of Software Development Team Dynamics in SPI
- Introduction
- Background
- Very Small Entities (VSEs)
- Software Process Improvement (SPI)
- SPI and Teams
- Teams Dynamics
- Research Study
- Study Findings and Discussion
- Team Structure and Process
- Communication Process
- Learning and Sharing Process
- SPI -Process Improvement and Assessment
- Conclusions
- References
- An Empirical Investigation into Social Productivity of a Software Process: An Approach by Using the Structural Equation Modeling
- Introduction
- Objective of Research
- Social Dynamics
- Productivity
- Social Capital
- Social Productivity
- Models and Methods
- The Systematic Approach
- Structural Equation Modeling
- The Measurement Model
- Software Productivity as Linear Structural Relation
- Conclusions and Future Work
- References
- Agile Process Improvement: Diagnosis and Planning to Improve Teamwork
- Introduction
- Characteristics of Agile Teams
- Process Improvement
- Research Context
- Diagnosis and Action Planning
- Diagnosing Teamwork
- Shared Leadership
- Team Orientation
- Learning
- Action Planning: Measures to Improve Teamwork
- Discussion
- Conclusion and Further Work
- References
- SPI and Reuse
- The Tutelkan Reference Process: A Reusable Process Model for Enabling SPI in Small Settings
- Introduction
- The Tutelkan Components
- The Development of TRP
- Current Version
- Development Strategy
- TRP Process Pattern
- TRP and CMMI
- TRP and ISO 9001
- TRP and Competisoft
- Conclusions and Future Work
- References
- Process Support for Product Line Application Engineering
- Introduction
- Background
- Limitations of Current Approaches
- Research Design
- Approach
- Pro-PD
- Units of Work: Activities and Tasks
- Roles
- Artefacts
- Initiate Project
- Identify and Refine Requirements
- Threats to Validity
- Conclusion
- References
- Software Product Lines - An Agile Success Factor?
- Introduction
- General Concepts
- Agility
- Software Product Lines
- Systems Engineering
- Related Work
- Success Factor: Flexible Product (Line) Architecture
- Software Product Line vs. Systems Engineering
- Variants of Solution Principles
- Development of Variants with SPL
- Agile Continuum
- Conclusion
- References
- Selected Key Notes for SPI Implementation
- SPI in SMEs
- Introducing Scrum in a Very Small Enterprise: A Productivity and Quality Analysis
- Introduction
- Context
- The Organization
- Why Scrum?
- The Project
- Analysis of Results
- Initial Considerations
- Productivity Analysis
- Quality Analysis
- Conclusions
- References
- Using ISO/IEC 29110 to Harness Process Improvement in Very Small Entities
- Introduction
- Background
- Standards and Benefits
- Problems with Standards
- Very Small Entities
- VSE and Standards
- The ISO/IEC 29110 Standard
- Engineering and Management Guide
- Deployment Assistance
- Pilot Projects
- Trials to Date
- Discussion
- References
- A Software Tool to Support the Integrated Management of Software Projects in Mature SMEs
- Introduction
- Company's Background
- BizzProject Development
- Objectives
- Processes Covered
- Business Model
- Technology
- Development Phases
- Promotion and Publication of Results
- BizzProject Modules
- Management Module
- Analysis Module
- Development Module
- Support Module
- Conformity of ISO/IEC 15504-7 Organizational Maturity Model
- Conclusion
- References
- How Can Software SMEs Become Medical Device Software SMEs
- Introduction - Background to Medical Device Software Development
- Why Software SMEs Are Interested in Becoming Medical Device SMEs
- Changes Impacting Medical Device Software Development
- Research to Help SMEs Develop Medical Device Software
- Medi SPICE
- Med-Trace
- Med-Adept
- Medi SPICE-Adept
- What Initial Steps May Be Taken by SMEs
- Conclusion
- References
- SPI and Innovation
- Towards Innovative Software Projects - Creating Environments Supporting Innovation and Improvement
- Introduction
- Immaterial Labor
- Software Development as Immaterial Labor
- Organizing Software Development
- Concluding Remarks
- References
- The Future of SPI Knowledge and Networking in Europe - A Vision
- EuroSPI and the SPI Hype Cycle Paradigm
- SPI Networking Strategy to Package and Transfer Knowledge in Europe - The European Certification Network
- European Certification and Qualification Association (ECQA) Platform
- Future SPI Networking Strategies - The Know-Net Strategy
- Future Outlook and Implementations
- Future Systems
- Impact on SPI
- Continuously Provoking Radical Innovation
- References
- Innovation Managers 2.0: Which Competencies?
- Introduction
- A Framework for Innovation Management
- Innovation Life Cycle Management
- Idea Management
- Product/Process Development
- Launch/Continuous Improvement
- Innovation Organization and Culture
- Stakeholder Integration
- Open Innovation
- Innovation Manager Competence Requirements
- Conclusion and Outlook
- References
- SPI and Functional Safety
- Adapting the FMEA for Safety Critical Design Processes
- Introduction
- Extending the FMEA Method for Safety Design Processes
- The Traditional FMEA Method and Meaning
- Extending the FMEA for Safety Design Processes
- Impacts on the System and Software Architectural Design Process
- Outlook and Conclusion
- References
- Extending Automotive SPICE to Cover Functional Safety Requirements and a Safety Architecture
- Functional and Requirements Traceability in Automotive SPICE
- Extensions of Automotive SPICE Implemented for ISO 26262
- Assessment of Specific Safety Content Based on the Extensions
- Lessons Learned
- References
- Author Index
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