Information and Communication Technologies for Development

Name: Information and Communication Technologies for Development | 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Yogyakarta, Indonesia, May 22-24, 2017, Proceedings
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14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Yogyakarta, Indonesia, May 22-24, 2017, Proceedings

Jyoti Choudrie M. Sirajul Islam Fathul Wahid Julian M. Bass Johanes Eka Priyatma(Editor)

Springer (Publisher)

Published on 15. May 2017

XVII, 850 pages

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Content

Intro
Preface
Organization
Contents
Keynotes
Facilitating Social Harmony Through ICTs
Abstract
1 Introduction
2 Historical and Cultural Context
3 Barriers to the Adoption of ICT
4 Examples of ICT-Facilitated Social Harmony
5 Closing Thoughts and Future Directions
Acknowledgements
References
Theoretical Framing of ICT4D Research
Abstract
1 Introduction
2 Theories of Technology
3 Contextualizing the Study of ICT
3.1 Identifying Relevant Contextual Conditions and Processes
3.2 Identifying Relevant Domains of Context
4 Drawing from Theories of Socio-Economic Development
5 Putting Together Multiple Theories in the Framing of Empirical ICT4D Research
6 Conclusions
References
Design, Needs, and Aspirations in International Development
Abstract
1 Introduction
2 Accommodating Non-literate Users
3 Not Enough
4 Problem-Solving, Neoliberalism, and Needs
5 From Needs.
6 To Aspirations
7 Conclusion
References
Large Scale and Complex Information Systems for Development
Leveraging Software Platform Capabilities to Support HIV (ART) Treatment Adherence Management: A Case from Sierra Leone
Abstract
1 Introduction
2 Background Literature
2.1 ART Adherence Monitoring
2.2 ICT in ART Adherence Management
2.3 HIS Integration Strategies
2.4 Software Platforms and HIS Integration
3 Research Approach
3.1 Problem Diagnosis and Solution Description
3.2 Challenges with Managing ART Adherence and Why DHIS2
4 Discussion
5 Conclusion
References
Patchworks of Logistics Management Information Systems: Challenges or Solutions for Developing Countries?
Abstract
1 Introduction
2 Relevant Literature on LMIS
3 Methods
4 Cases - Tanzania and Uganda
5 Discussion
6 Conclusion
References
Health Information Systems in Indonesia: Understanding and Addressing Complexity
Abstract
1 Introduction
2 Relevant Theoretical Concepts
2.1 Fragmentation of HIS in LMICs
2.2 CAS, Complexity and Social Systems
3 Research Methods
3.1 Chronology of the Action Research Events
4 Case Study: DHIS2 Dashboard as an "Attractor for Change"
5 Discussion
5.1 The Context-Sensitive vs. Context-Free Dichotomy
6 Conclusion
References
Open Source Software Ecosystems in Health Sector: A Case Study from Sri Lanka
Abstract
1 Introduction
2 Theoretical Background
2.1 Software Ecosystems
2.2 Open Source
3 Research Approach and Methodology
3.1 Data Collection
3.2 Data Analysis
4 Research Findings
4.1 Multi-sector Stakeholder Network
4.2 Implementation of the IS
5 Analysis and Discussion
5.1 Emergence of the SE and Its Composition
6 Conclusion
References
A Framework to Assess and Address Human Capacities Needed to Leverage Open Source Software Platforms in Developing Countries
Abstract
1 Introduction
2 Software Platforms and Ecosystems
3 Software Platforms and Human Resource Capacity Requirements
4 Methodology
5 DHIS2 Software Platform in Malawi
5.1 Human Resource Capacity Requirements in the Deployment Phase of the DHIS2 Platform in Malawi
5.2 Human Resource Capacity Requirements in the Operation Phase of the DHIS2 in Malawi
6 Discussion
7 Conclusion
References
The Role of Global Standardization Communities in Shaping National Health Information Architectures
Abstract
1 Introduction
2 ICT Ecosystems
2.1 The Process of Change in the ICT Ecosystem
2.2 The Context of the Symbiotic Relationships
2.3 A National ICT Perspective
3 Method
4 Empirical Case: OpenHIE
4.1 The History of OpenHIE
4.2 The Work of OpenHIE
5 Discussion
6 Conclusions and Future Work
References
From Abstraction to Implementation: Can Computational Thinking Improve Complex Real-World Problem Solving? A Computational Thinking-Based Approach to the SDGs
Abstract
1 Introduction
2 Methodology
3 What Does Computational Thinking Entail?
4 Real-World Problem: The SDGs
5 A Local-to-Global Problem-Solving Approach
5.1 Abstraction
5.1.1 Elucidation
5.1.2 Context Identification
5.1.3 Circumstantial Description
5.2 Decomposition
5.2.1 Root Cause Breakdown
5.2.2 Linkage Breakdown
5.3 Solution Development
5.3.1 Fact (Data) Collection
5.3.2 Analysis
5.3.3 Solution Formation
5.4 Validation
5.4.1 Implementation
5.4.2 Monitoring Progress
5.4.3 Error Correction
6 Conclusion
References
Women Empowerment and Gender Justice
Telecentres Use in Rural Communities and Women Empowerment: Case of Western Cape
Abstract
1 Introduction
2 Literature Review
2.1 Telecentres: An Overview
2.2 ICT for Development
2.3 Rural Communities in South Africa
2.4 Telecentre Implementation for Gender Empowerment
2.5 Impact of Telecentres on Women
3 Conceptual Framework: Empowerment
4 Methodology
4.1 Case Description
4.2 Locations
4.3 Population and Sample
4.4 Data Collection
4.5 Data Analysis
5 Result
5.1 Uses
6 Discussion and Conclusion
6.1 Benefits Women Derive from the Telecentre
7 Recommendation
References
Young Women in South African Call Centres: A Case of Women's Empowerment or a Repackaging of the Conventional Global Factory?
Abstract
1 Introduction
2 The Study
3 Findings and Discussion
3.1 Call Centres as Spaces of Women's Economic Empowerment
3.2 Pessimism in Use of ICT4D in Call Centres for Young Women Agents
4 Discussion
5 Conclusion
Acknowledgement
References
Social Mechanisms of ICT-Enabled Development
Living in the Limits: Migration and Information Practices of Undocumented Latino Migrants
Abstract
1 Introduction
2 Migration, Communication and Information: Literature Review and Conceptual Stances
3 Research Methods: Two Convergent Studies that Harness the Power of Stories
4 Findings: Migration Stories, the Life "in-between"
4.1 Trustworthy Spaces and Sources of Information
4.2 Transience and Vulnerability
4.3 Images and Models of Progress
4.4 Deepening 'in-betweenness'
4.5 Role of Economic, Cultural and Information Capitals
5 Discussion and Conclusions
References
Critical Realism and ICT4D Research
Abstract
1 Introduction
2 The Features of Critical Realism
2.1 The Ontology of Critical Realism
2.2 The Epistemology of Critical Realism
2.3 The Methodology of Critical Realism
2.4 The Axiology of Critical Realism
3 Critical Realism and ICT4D Research
3.1 Generic Value of Research Paradigms in ICT4D Research
3.2 Ontological Value of Critical Realism in ICT4D Research
3.3 Epistemological Value of Critical Realism in ICT4D Research
3.4 Methodological Value of Critical Realism in ICT4D Research
3.5 Axiological Value of Critical Realism in ICT4D Research
3.6 Challenges of Using Critical Realism in ICT4D Research
4 Conclusions
References
A Spatial Perspective of Innovation and Development: Innovation Hubs in Zambia and the UK
Abstract
1 Introduction
2 Space and Development
3 Methodology
4 London Innovation Hub
5 Lusaka Innovation Hub
6 Analysis
6.1 Embeddedness of Hubs in Institutional Contexts
6.2 Coexisting Narratives of Hubs
7 Conclusion
References
Methodological Approach for Identifying Mechanisms in ICT4D: A Critical Realism Perspective
Abstract
1 Introduction
2 Critical Realism and Methodology
2.1 Critical Realism
2.2 A Proposed Methodology
3 An Exemplary Case
4 Illustration of the Proposed Methodology
4.1 Step 1: Description of Events
4.2 Step 2: Identification of Entities
4.3 Step 3: Theoretical Re-description (Abduction)
4.4 Step 4: Retroduction: Identification of Candidate Mechanisms
4.5 Step 5/6: Selection of Mechanism and Ranking of the Selected Mechanisms
5 Conclusion
References
Participatory Technologies: Affordances for Development
Abstract
1 Introduction
1.1 Matter Matters
1.2 Participatory Development
1.3 Affordances
2 Existing Literature
2.1 Development
2.2 Participation
2.3 Participatory Technologies
2.4 Affordances
3 Methodology
4 Findings and Discussion
4.1 Functional Affordances vs. Practice Affordances
5 Conclusion
References
Amplifying Positive Deviance with ICT
Abstract
1 Introduction
2 Key Concepts
2.1 Community Development
2.2 Positive Deviance
2.3 ICT Amplification
3 Case Studies
3.1 Case Study: Zenzeleni, A Rural Community-Owned and Run ISP
3.2 Case Study: SignSupport, Assistive Technology for Deaf People
4 Methodology
4.1 Zenzeleni Methodology
4.2 SignSupport Methodology
5 Discussion
6 Conclusion and Moving Forward
Acknowledgements
References
The Data Revolution and Sustainable Development Goals
Open Data Reuse, Recycling and Sharing as Potential Solution to Data and Information Resource Inadequacies
Abstract
1 Introduction
2 Data and Information Resource Inadequacy Issues
3 Reduce, Reuse, Recycle: The Potential of Open Data as Solution to Data and Information Inadequacies
3.1 Typhoon Haiyan Quick Facts and Figures
3.2 Data Deluge: Mining Haiyan's Voluminous Open Data
3.3 Haiyan's Open Data Reuse and Recycling
4 Conclusion
References
A Critical and Systemic Consideration of Data for Sustainable Development in Africa
1 Introduction
2 Data for Development
2.1 Critical Perspectives on Data for Development
3 Data Ecosystem Considered
3.1 Connectivity and Data Availability
3.2 Privacy and Governance
3.3 Empowered and Engaged Citizenry
3.4 Other Considerations
4 Leveraging Big Data Opportunities for Africa
5 Conclusion
References
Data Governance: A Challenge for Merged and Collaborating Institutions in Developing Countries
Abstract
1 Introduction
2 Literature Review
2.1 Data Governance Concept
2.2 Theoretical Lens
3 Methodology
3.1 Case Description
3.2 Data Collection
3.3 Data Analysis
4 Findings
5 The Emergent Model for Data Governance in Organisations
6 Implications for Theory and Practice
7 Summary and Conclusion
References
Critical Perspectives on ICT and Open Innovation for Development
Collaborative Social Innovation in the Hybrid Domain
Abstract
1 Introduction
2 The Rise of the Hybrid Domain
3 Social Innovation and ICTs
4 Collaborations in the Hybrid Domain: Prosocial Rationality
5 Case Studies of Cross-Domain Discourse Convergence
5.1 Case #1: Medical Devices
5.2 Case #2: Renewal Energy
5.3 Case #3: Rural Banking
6 Summary Reflections
References
Digital Innovation: A Research Agenda for Information Systems Research in Developing Countries
Abstract
1 Introduction
2 Digital Innovation
3 A Review of Research on ICTs and Innovation in Developing Countries
3.1 Innovation for Developing Countries
3.2 Innovation by Developing Countries
4 A Digital Innovation Research Agenda for Information Systems in Developing Countries
4.1 Empirical Research on Digital Innovation by Developing Countries
4.2 Theorizing Digital Innovation by Developing Countries
4.3 Participation in Digital Innovation as Freedom
5 Conclusion
References
Social Mapping for Communal Sensemaking: The Case of Development Informatics Researchers in South Africa
Abstract
1 Introduction
2 Knowledge Management and Sensemaking for Participatory Community Mapping
2.1 Knowledge Management and Sensemaking
2.2 ICT4D Knowledge Repositories
3 Research Design
3.1 The Mapping Language
4 Results
5 Discussion
6 Conclusion
Acknowledgement
References
The Contribution of Practice Theories to ICT for Development
Affordance and Habitus: Understanding Land Records E-services in Bangladesh
Abstract
1 Introduction
2 Affordance and Habitus
3 Methodology
4 Using IT in the Land Records Service
4.1 A Cross Cultural Scenario
4.2 Current State of IT in Bangladesh
5 Problems in the Land Records System in Bangladesh
5.1 Complex Land Information Systems
5.2 Problems with the Different Versions of Land Records
5.3 Family Based Aggregated Land Record System
6 Problems in the Application Submission Process
7 Problems in the E-service of Land Record in Bangladesh
8 Vested Interest of the Staff and Officers
9 Discussion
References
Socializing Accountability for Improving Primary Healthcare: An Action Research Program in Rural Karnataka
Abstract
1 Introduction
2 The Role of Practice Theories in Improving Primary Healthcare in Developing Countries
3 Participatory Action Research on Village Health in Karnataka
3.1 VHSNC Capacity-Building Workshops
3.2 Community Monitoring
3.3 Village Health Plan
4 Discussion
Acknowledgement
References
System Failure for Good Reasons? Understanding Aid Information Management Systems (AIMS) with Indonesia as State Actor in the Changing Field of Aid
Abstract
1 Introduction
2 The Global Field of Aid: Governance and Institutional Power
2.1 Paris Declaration and Institutionalization of the Field
2.2 Information Systems in Aid Management
3 Recursive Contingency and Institutional Change
4 Methodology
5 Case Study
5.1 Aid Governance in Indonesia
5.2 Aid Information Management Systems (AIMS)
6 Analysis and Discussion
6.1 Episode One: Reluctance (2005-2008)
6.2 Episode Two: Compliance and AIMS (2009-2011)
6.3 Episode Three: Reshuffle (2012 - Present)
7 Conclusion
References
Practices of Disease Surveillance and Response in Burkina Faso
Abstract
1 Introduction
2 Disease Surveillance and Response
3 Practice Theories and Structuration Theory
3.1 Agency, Structure and Practice
4 Method
5 The Case
6 Analysis of IDSR Practices
6.1 Surveillance
6.2 Response
6.3 Knowing-in-Practice
7 Discussion
References
Design Science Research and Activity Theory in ICT4D: Developing a Socially Relevant ICT Platform for Elderly Women in Remote Rural South Africa
Abstract
1 Introduction
2 Design Science Research in ICT4D
2.1 Overview of Design Science Research
2.2 Design Science Research in ICT4D
3 Case Study
3.1 The Situation of Elderly Rural Women in South Africa
3.2 Mafarafara
4 Activity Theory in ICT4D
4.1 Social and Political Dynamics
4.2 Activity Theory
5 Theoretical Framework in This Project
5.1 Design Science Research Methodology
5.2 Activity Theory: Making the Social and Political Dynamics Visible
6 Conclusion
References
Agile Development
Building Capacity in Kenya's ICT Market Using Cross-Border Scrum Teams
1 Introduction
1.1 Scale in Kenya's ICT Market
1.2 Capacity Building Strategies
2 Methods
3 Evolution of the CodePamoja Development Model
3.1 Fair Trade Software
3.2 CodePamoja
4 Key Findings and Implications
4.1 Learning Scrum - Cross-Border Teams and Culture
4.2 Reputational Gains and Performance Enhancement
4.3 Imitative Behaviour and Viral Improvement
5 Conclusion and Implications for ICT4D
References
Agile Methods in Ethiopia: An Empirical Study
1 Introduction
2 Related Work
3 Methods
3.1 Research Sites
3.2 Data Collection
3.3 Data Analysis
4 Findings
4.1 Using Agile Methods
4.2 Contract Challenges
4.3 Issues of User Involvement, Requirement and the Waterfall Method
5 Discussion
6 Conclusions
References
Indigenous and Local Community Grounded ICT Developments
Deriving Engagement Protocols Within Community-Based Co-design Projects in Namibia
Abstract
1 Introduction
2 Background
2.1 Theoretical and Methodological Grounding
2.2 Engagement
2.3 Challenges in Engagements
2.4 Towards an Engagement Framework
3 Literature on Related Work
3.1 Community Engagement
3.2 Community Values
3.3 Challenges
3.4 Formalizations of Collaboration
4 Community Collaboration Approach
5 Engagement Challenges Exemplified
5.1 Wikipedia and Motivation
5.2 Indigenous Communities Engaging with Teams of Local and International Researchers
6 Discussions
6.1 Ethical Questions
6.2 Joint Engagement Protocol Development
6.3 Engagement Beyond Projects
7 Future Work
Acknowledgments
References
Continuing Medical Education on a Stick: Nepal as a Test Bed
Abstract
1 Introduction
2 CME and Its Challenges in LICs
3 Citizen-centric Capacity Development (CCD) Framework
4 CMES Project Background
5 CMES Platform Development
5.1 CMES Project Goals (Phase I)
5.2 Citizen-Centric Requirement Engineering (Phase 1)
5.3 CME Capacity Development (Phase 1)
5.4 Effectiveness and Benefit of CMES (Phase 2)
6 Conclusion and Future Research
Acknowledgements
References
Supporting Sustainability Through Collaborative Awareness Raising - A Case of Sri Lankan Telecentres
Abstract
1 Introduction
1.1 Problem and Research Questions
2 Methodology
2.1 Setting of the Study - Sri Lankan TCs of Tea Estate Areas
2.2 Participants
2.3 Brainstorming Sessions and Questionnaire
3 Findings
3.1 Questionnaire Results
3.2 Findings from the Brainstorming Sessions
3.2.1 Needs - What Is Lacking in the TCs?
3.2.2 TCs and the Sense of Community
4 Discussion
5 Conclusions and Future Work
References
Global Sourcing and Development
Understanding the Development Implications of Online Outsourcing
Abstract
1 Introduction
2 Literature Review
3 Conceptual Framework
4 Methodology
5 Findings
5.1 Vulnerability Context
5.2 Mediation Effect of Institutions
5.3 Capital Assets and Livelihood Outcomes
6 Conclusions
References
Sustainability in ICT4D
The Impact of Stakeholder Management on the Sense of Ownership in Telecenter Projects: The Case of M ...
Abstract
1 Introduction
2 Study Setting: Malawi
3 Theoretical Framework: Stakeholder Management Theory
3.1 Definition of Stakeholder
3.2 Stakeholder Theory - Overview
4 Methodology
5 Case Study Description
6 Findings
6.1 Telecenter Stakeholders Identification
6.2 Behaviour Towards the Telecenter
6.3 Behaviour Towards Telecenter Sustainability
6.4 Stakeholder Interaction
6.5 Stakeholder Management
6.6 Concessions/Bargains
7 Discussion and Conclusions
References
ICTs for Agroecology
Abstract
1 What Is "Sustainable Agricultural Development"?
2 How Can ICTs Support Sustainable Agriculture?
3 Methodology
4 Findings
4.1 Content for Sustainability
4.2 Work Practices for Sustainability
4.3 Management for Sustainability
5 Discussion: Towards Collective Learning
6 Conclusion: Shifting Agricultural ICT4D from I to C
Acknowledgements
References
An Exploration of the Integration Challenges Inherent in the Adoption of ICT in an Education System
Abstract
1 Introduction
2 The Problem of Integration
2.1 Introduction
2.2 Methodology
2.3 Approaches to the Design and Delivery of ICT4D Projects
2.4 A Project or Programme Enhances a System
2.5 Pathways to Systemic Change
3 Integrating ICT4D in Education
4 The Development and Implementation of the Readiness Framework
4.1 Methodology
4.2 The Application of the Implementation Readiness Framework
4.2.1 Introduction
4.2.2 Balance and Imbalance Between the Elements of a System
5 Conclusions and Recommendations
References
Learning to Be Sustainable in ICT for Development: A Citizen Engagement Initiative in South Africa
Abstract
1 Introduction
2 Sustainability, Project Management, and Learning
2.1 Finding the Definition of Sustainability
2.2 Project Management Complexity in ICT4D
2.3 The Case for 'Locally' Learning to Be Sustainable
3 Research Methodology
4 The Case of MobiSAM - a Digital Citizen Engagement Initiative
4.1 The Stakeholders in MobiSAM
4.2 Learning Strategies in the MobiSAM Project
4.2.1 Double-Loop Learning
4.2.2 Promoting Transfer of Internal Capabilities
4.2.3 The Development of Trust Among Stakeholders
5 Limitations and Future Research
6 Concluding Remarks
Acknowledgement
References
Self-Reinforcing Linkages Between Value and Local Ownership: Rethinking Sustainability of ICT4D Project
Abstract
1 Introduction
2 Sustainability of HIS: Arguing for a More User Driven Perspective
2.1 Sustainability from a User-Perspective
3 Research Method
4 Case Study Description
4.1 Case Study Context
4.2 Case Study Narrative
5 Case Analysis and Discussion
5.1 Evolving Local Ownership
5.2 Evolving Use of Data
5.3 Building Synergies: Process of Evolving Ownership and Enhancing Use
6 Conclusion
References
ICT4D Sustainability as Generativity
Abstract
1 Introduction
2 The Problem of Sustainability
2.1 The Generative Potential of Digital Technology
3 Methods
4 Mobile-Phone Based Routine Reporting in Malawi
4.1 Pilot Implementation in Lilongwe
4.2 Further Adaptation and Innovation
5 Sustainability as Generativity
6 Conclusion: Generativity in Policy and Practice
References
Sustainability of the aAQUA e-Agriservice: A Case Study of Maharashtra, India
Abstract
1 Introduction
1.1 aAQUA e-Agriservice www.aaqua.org
2 Materials and Methods
2.1 Research Design
2.2 Sampling
2.3 Development of Sustainable aAQUA e-Agriservice Index (SeAGRSI)
3 Results and Discussion
4 Conclusion
Acknowledgement
References
Information Systems Development and Implementation in Southeast Asia
Experience with the Mobile4D Disaster Reporting and Alerting System in Lao PDR
1 Introduction
2 Related Work
3 The History of Mobile4D
4 Use Cases of Mobile4D
4.1 Reporting and Alerting
4.2 Knowledge Sharing
4.3 Information Distribution
5 An Overview of the Mobile4D System
5.1 The Disaster Server
5.2 The Web Service
5.3 The Android Client
5.4 The Mobile4D Framework
6 Experience with the System
7 Conclusion and Future Work
References
Applying ICT to Health Information Systems (HIS) in Low Resource Settings: Implementing DHIS2 as an ...
Abstract
1 Introduction
2 Key Concepts
3 Methodology
4 Implementing DHIS2 Application for Health Information System in Lao PDR
4.1 Background
4.2 Reforming the Lao HIS with DHIS2
4.2.1 Leadership, Legislation and Coordination
4.2.2 Internet Connectivity and System Configuration
4.2.3 Capacity Development
4.2.4 Funding and Financial Resources
5 Discussion
6 Conclusion
References
From Routine to Revolt: Improving Routine Health Data Quality and Relevance by Making Them Public
Abstract
1 Introduction
2 Related Research
3 Method
4 The Case
5 Analysis and Discussion
5.1 Collecting Data that Highly Concern the Public and Commodifying Health Data
5.2 Engaging Mass Media and Fueling Public Debates
5.3 Creating Feedbacks and Triangulating Data
5.4 Getting Full-Coverage Data Ready and Publishing Data
6 Conclusion
References
Design and Build OLAP Business Intelligence for Village Sustainable Development Planning
Abstract
1 Introduction
2 Related Work
3 Research Methodology
4 OLAP Business Intelligence for Village and Rural Areas for Sustainable Development Planning
5 The Result
6 Conclusion and Future Works
References
Graduate Student Track (IPID)
Subalternity in Information Systems in Developing Countries
Abstract
1 Introduction
2 Theoretical Background
2.1 ISDC Problematization as Hegemonic
2.2 Subalternity and ISDC
3 Research Approach
4 Case
4.1 Problematization of Ghana's Trade and Development
4.2 Problematization of Ghana's TRADENET
4.3 Contradictory Local Positions on Trade and Development
4.4 Contradictory Effects of TRADENET
5 Discussion
5.1 Subaltern Positions on Ghana's Trade and Development
5.2 Subaltern Positions on TRADENET Enabled Administration Modernization
6 Conclusion
References
Challenges for Health Indicators in Developing Countries: Misconceptions and Lack of Population Data
Abstract
1 Introduction
2 Related Literature
3 Research Context
4 Research Design and Methods
5 Analysis
6 Discussion
7 Conclusion
References
Riding Waves of Change: A Review of Personas Research Landscape Based on the Three Waves of HCI
Abstract
1 Introduction
2 Etymology
3 Methodology
4 Three Waves of HCI
5 Four Research Approaches of Personas
6 Mapping of the Landscape of Persona Studies
6.1 Second Wave
6.2 Third Wave
7 Cultural Personas in Beyond the Third Wave
8 Conclusion
Appendix- Personas Research Review Landscape
References
A Model for Developing Usable Integrated Case Management Information Systems
Abstract
1 Introduction
2 Methodology
3 Findings
4 Requirements for Developing Usable Integrated Information Systems
4.1 Information Aggregation and Presentation Requirements
4.2 User Diversity (Cognitive Ability, Physical Capacity and Technical Proficiency) Requirements
4.3 Information Organization Requirements
4.4 Information Sharing Requirements
4.5 Need to Cater for the Evolving Nature of Information Systems
4.6 Harmonize Technologies Used
4.7 Process Efficiency Requirements
5 Design of the Model for Developing Usable Integrated Case Management Information Systems
5.1 Introduction
5.2 Description of the Model
6 Conclusion and Future Work
Acknowledgements
References
Bringing Visibility to Community Health Work with mHealth Systems: A Case of Malawi
Abstract
1 Introduction
2 Theoretical Background
2.1 Place
2.2 Visibility
3 Research Approach
3.1 Research Context and Case
3.2 Data Collection
3.3 Data Analysis
4 Findings/Discussion
4.1 Work Made Visible/ Invisible with the Mobile System Implementation
5 Contribution/Conclusion
References
True Value of Telecentre Contribution to Bario Community Development
Abstract
1 Introduction
2 Methodology
2.1 Four Steps and Procedures Used in the Main Study Data Collection Process (Interviews)
3 Data Analysis
3.1 Key Findings
3.2 Content Analysis
3.2.1 Content Analysis: Domains and Sub Domains of Change
3.2.2 Content Analysis of Stories by Sub-Domains (Users and Non-users)
3.3 Analysis of Collected Stories from Users and Non-users with Leximancer 4.5
3.4 Users Theme Map and Concept Nodes Within Themes
3.4.1 Analysis of Non-user Stories with Leximance 4.5
3.5 Discussion
3.5.1 Succinct Reflection on Tangible Impact of Telecentre from Users and Non-users' Perspectives
3.5.2 Succinct Reflection on Intangible Impact of the Telecentre from Users and Non-users Perspectives
3.5.3 Leximancer 4.5
4 Conclusion
References
Linkage Between ICT and Agriculture Knowledge Management Process: A Case Study from Non-Government Organizations (NGOs), India
1 Introduction
2 Research Framework and Hypotheses
2.1 Knowledge Management Process (KM Process)
2.2 Information and Communication Technology (ICT)
3 Research Methodology and Data Collection
4 Data Analysis and Results
4.1 Demography of the Respondents
4.2 Analysis and Results
5 Discussions
6 Conclusion
References
Current Issues
Are Online Social Networks, Leading to a 'Better World in the Omani Public Sector? A Qualitative Study
Abstract
1 Introduction
2 Theoretical Background
2.1 ICT4D and E-Government Research
2.2 E-Government and OSN/Social Media (SM) Research
3 Research Methodology
4 Findings and Analysis
4.1 Development Outcomes
4.2 Primary Outcomes
4.3 Secondary Outcomes
5 Discussion, Implications, Limitations and Future Directions
References
Four Strategies of Social Media Use Among Indonesian Politicians
Abstract
1 Introduction
2 Theoretical Premises
3 Research Context and Methods
3.1 Research Context
3.2 Data Collection
3.3 Data Analysis
4 Findings and Analysis
4.1 Strategies of Social Media Use
4.2 Understanding the Chosen Strategies
5 Discussion
6 Conclusions
References
From Longhand Writing to Word Processing: A Phenomenological Study of the Technophobe Turned Novelist
Abstract
1 Introduction
2 The Experience of Using Digital Technology
2.1 Conscious Use of Digital Technology
2.2 Technophobic Feelings and Using Digital Technology
3 Research Methods
3.1 Data Collection
3.2 Data Analysis
4 Introducing Sarah
5 Findings
5.1 Imaginative Experience
5.2 Epiphanic Experience
5.3 Symbiotic Experience
6 Discussion and Conclusion
Acknowledgement
References
A Preliminary Testing of the Strategic IT Decision Making Model
Abstract
1 Introduction
2 The Strategic IT Decision Making Model
3 Research Methodology
4 Case Description
5 Preliminary Testing
6 Discussion and Conclusions
Acknowledgement
References
Cancer Patients on Facebook: A Theoretical Framework
Abstract
1 Introduction
2 Literature Review
2.1 Social Network Sites in Healthcare
2.2 Social Cognitive Theory
3 Methodology
4 Results
4.1 The Demographic Information of Respondents
4.2 Validity of Survey
4.3 Discriminant Validity
4.4 Assessment of Structural Model
5 Discussion
6 Conclusion
Acknowledgement
References
Factors Affecting the Growth of the ICT Industry: The Case of Bhutan
Abstract
1 Introduction
2 Literature Synthesis of Factors Affecting the IT/ITES Industry Growth
3 Current State of the IT/ITES Industry in Bhutan
4 Methodology
5 Findings and Discussion
5.1 Culture
5.2 Human Resources
5.3 FDI
5.4 Infrastructure
5.5 Policy
5.6 Accessibility to the Country
5.7 Cost of Operation
6 Conclusion and Implications
References
The Impact of Facebook on the Quality of Life of Senior Citizens in Cape Town
Abstract
1 Introduction
2 Concepts and Literature Review
2.1 The Social Media Landscape Today
2.2 Senior Citizens
2.3 Senior Citizens and Technology Use
2.4 Benefits of Social Networking Sites for Senior Citizens
2.5 Challenges Faced by Senior Citizens Using Social Networking Sites
2.6 Defining Quality of Life
2.7 Quality of Life Instruments and Frameworks
2.8 Research Model
3 Research Methodology
4 Analysis and Results
4.1 Demographic Analysis
4.2 Research Question Q1: How Facebook Is Used
4.3 Research Question Q2: Descriptive Analysis of Quality of Life Impacts
4.4 Research Question Q2: Reliability and Correlation Analysis
5 Findings and Implications
5.1 The Use of Facebook
5.2 Impact on Quality of Life and Agency
6 Conclusion
References
Mobile Phones as a Citizen-Controlled Anti-corruption Tool in East Africa - A Literature Review
Abstract
1 Introduction
2 Corruption Erodes Capabilities and Functionings
2.1 A Citizen-Controlled (Anti-corruption) Tool in Each Pocket
2.2 Enlisting Mobiles in the Expansion of Freedoms
3 Methodology
4 Results
5 Discussion
References
Tensions in Information System Artefacts: Explaining Land Information Systems' Sub-optimal Impact in Indonesia
Abstract
1 Introduction
2 Theoretical Premises
3 Research Context and Approach
3.1 Research Approach
4 Findings
4.1 Tensions Within Artefacts
4.2 Tensions Between Artefacts
5 Discussion
6 Conclusion
References
Assessing the E-Government Maturity for Public Sector Innovation in Developing Countries: Case of National Informatization Assessment Tool (NIAT)
Abstract
1 Introduction
2 Review of Literature and Context
2.1 E-Government Development in Developing Countries
2.2 Assessment of E-Government Development
3 Research Background
3.1 Background of NIAT Development
3.2 Development History of NIAT
4 Theoretical Framework of NIAT
5 Application of NIAT
5.1 A Participatory Workshop
5.2 NIAT Process: A 7-Stage Model
6 Discussion and Conclusion
6.1 Improving the Contents of E-Government
6.2 Enhancing Participatory Innovation Through E-Government
6.3 Ensuring the Quality of Innovation in a Standardized Process
6.4 Limitations and Future Work
References
Notes
An Analysis of Accountability Concepts for Open Development
Abstract
1 Introduction
2 Comparing Accountability Concepts for Open Development
2.1 Relationship-Based Concepts
2.2 Practice- or Actor-Based Concepts
2.3 Normative or Tool-Based Concepts
3 Conclusion
Acknowledgements
References
Information Ecology as a Framework for South-South Cooperation: Case Studies of Rwanda and Bangladesh ICT-Based Health Applications
Abstract
1 Introduction
2 Related Work
3 Information Ecology as a Framework
4 Bangladesh Case Description
5 Rwanda Case Description
6 Discussion
7 Conclusions
Acknowledgment
References
Actor-Networks and "Practices" of Development: Impact of a Weather Information System in West Bengal
Abstract
1 Introduction
2 Methodology
3 Applying an Actor Network Lens: Moments of Translation
4 Conclusion
References
Understanding the Dilemma of the Municipal Solid Waste Management System in Alexandria, Egypt: Could ICT Improve the System?
Abstract
1 Research Problem
2 Methodological Approach
3 Findings and Discussion
References
A Reflection on IT Implementation Challenges in State Institution: A Case Study on Development Projects at Indonesian Judiciary
Abstract
1 Introduction
2 Reflections and Findings
3 Addressing the Misalignment Issue
4 Addressing the Resistance Issue
5 Concluding Remarks and Way Forward
References
Analysis of Impact Sourcing by Infusing Social Innovation in Outsourcing for Nepal
Abstract
1 Introduction
2 Emergence of Impact Sourcing
2.1 Critique of Impact Sourcing
3 Research Method
4 Impact Sourcing Service Providers (ISSPs)
5 Impact Sourcing in Nepal - Cloud Factory
6 Conclusion and Future Direction
References
Exploring Personal Computing Devices Ownership Among University Students in Indonesia
Abstract
1 Introduction
2 Literature Review
3 Methodology
4 Results and Discussion
5 Conclusion and Future Works
References
A Conceptual Framework of ICT4D Champion Origins
Abstract
1 Introduction
2 Literature
3 Methodology
4 Findings
5 Discussion and Conclusions
References
Erratum to: An Analysis of Accountability Concepts for Open Development
Erratum to: Chapter "An Analysis of Accountability Concepts for Open Development" in: J. Choudrie et al. (Eds.): Information and Communication Technologies for Development, IFIP AICT 504, https://doi.org/10.1007/978-3-319-59111-7_64
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