Researching the Future in Information Systems

Name: Researching the Future in Information Systems | IFIP WG 8.2 Working Conference, Future IS 2011, Turku, Finland, June 6-8, 2011, Proceedings
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IFIP WG 8.2 Working Conference, Future IS 2011, Turku, Finland, June 6-8, 2011, Proceedings

Mike Chiasson Ola Henfridsson Helena Karsten Janice I. DeGross(Editor)

Springer (Publisher)

Published on 15. June 2011

XI, 316 pages

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978-3-642-21364-9 (ISBN)

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Content

Title Page
Preface
Conference Organization
Table of Contents
Researching the Future: The Information Systems Discipline's Futures Infrastructure
Introduction
Toward a Futures Infrastructure for IS Research
The Review Process
Overview of the Book
Keynotes
Papers
Panels and Workshop
Conclusion
References
Section 1. How the Future and the Past Are Connected and Inter-related
Toward an Approach to Generate Forward-Looking Theories Using Systems Concepts
Introduction and Background
IS Project Management: The Need for New Metaphors
Focus and Outline of the Paper
As-Lived Human Behavior
Theorizing
Level 1 Metaphors
Level 2 Theorization: Differentiation
Level 3 Theorization: Concept Theories
Level 4 Theorization: Theorizing Settings
Level 5 Theorization: Grand Theorizing Structures
How Soft Systems Thinking Treats the Effects of Language
Prescription on How to Use Soft System Thinking in Research Processes
Conclusion
References
Information Systems Innovation Research: Between Novel Futures and Durable Presents
Introduction: The Durability of the Present
Empirical Motivation: Historical Accumulation of Complexity
Resources for Understanding Durability in Innovation
Innovation Literature
Innovation in the Context of Evolutionary Technological Change
Innovation in Practice Studies
Studying Durability of the Present
Empirical Objects: Living with Technologies
Analytic Approach: Focus on Relations and Interdependencies
Implications for Theory
Final Remarks
References
The Present as Future: The Problem of Translation in Corporate Science Projects
Introduction
Structure
The Case (A Set of Projects)
The Research Projects
The Virtual Collaboration Research Team
Virtuality Survey
The Demo
3D User Interface for Information Management
Multi-teaming and Multitasking
Cross-Application Information Flow and Provenance
Outcomes
Analysis: The Translations and Trajectories
Summary
References
Section 2. Critical View of the Future
What Does the Future Hold? A Critical View of Emerging Information and Communication Technologies and Their Social Consequences
Introduction
Emerging ICTs
Conceptual Issues
Approach: Principles of Technology Foresight
Methodology, Data Collection, and Analysis
A View of Emerging ICTs
Features and Consequences of Emerging ICTs
Description of the Social Consequences of Emerging ICTs
Critical Interpretation of the Social Consequences of Emerging ICTs
Assumptions about Individuals
Assumptions about Society
Assumptions about Technology
Critical Reflections
Critical Reflections on the Approach
Critical Reflections on the Future
References
Rationality and Foolishness: Alternative Forecasting Systems in a Manufacturing Firm
Introduction
Literature Review
The Rational Ideal in the Forecasting Literature
The Forecaster as Systems Expert
The Analyst as Facilitator
Methodology
Case Study
An Introduction to Global Beverages UK
Forecasting at Global Beverages UK
Change at Global Beverages
Discussion
The Functionalist Perspective on Global Beverages
A Facilitative Interpretation of Global Beverages
The Impact of Disruptions to Practice
Conclusions and Future Research
References
Section 3. Technological Futures
What Future? Which Technology? On the Problem of Describing Relevant Futures
Introduction
Descriptions of Future Technologies
Relevant Description and Context
Interpretive Flexibility
Affordances of Technology
Multi-stability of Technology
The Description and Prognosis of Emerging Technologies
Participative Technology Assessment: A Way Forward?
Benefits of pTA
Problems of Participative Technology Assessment
Conclusion
References
Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland
Introduction
Conceptualization of Consumers Perceptions of M-Payment
Method
Data Collection
Data Analyses
Results
Data Statistics
Model Evaluation
Discussion and Conclusions
References
The Impact of Instant Messaging Tools on Knowledge Management and Team Performance
Introduction
Theoretical Development
The Impact of IM on Knowledge Transfer
The Impact of IM on Knowledge Generation
Generating Knowledge via Knowledge Transfer
Enhancing Work Performance with Knowledge Transfer and Knowledge Generation
Analytical Elements of Social Networks, IM and KM
Control Variables
Methodology
The Research Context
The Measures
Social Network Analysis (SNA) Technique
Sample
Data Analysis
Validating the Measurements
Testing the Research Model
Social Network Analysis (SNA)
Key Findings, Implications and Future Research
Findings Related to the Research Model
Findings Related to the Social Network Analysis (SNA)
Theoretical and Practical Implications
Future Research
Conclusion
References
Section 4. The Future of Information Technology and Work-Related Practices in Health Care
Journey to DOR: A Retro Science-Fiction Story on Researching ePrescribing
Preface
Journey to DOR
Reflections
Postscript
References
The Standardized Nurse: Mission Impossible?
Introduction
Conceptualizing Standardization in Healthcare
Method
Data Collection
Data Analysis
Context of Study
Standardization of Nursing Work
History of Standardized Nurse Work
The Care Plan
Standardized Plans and Silent Handover at the Cardiology Department
The Nurses= Working Routine with the Standardized Care Plan
The PPS Integration Process
Discussion and Conclusion
The Co-construction of Standardization
The Potential in the NoviceBExpert Relationship
The Effect of an Array of Coordinated Standardization Efforts
References
The Role of Technology in Shaping the Professional Future of Community Pharmacists: The Case of the Electronic Prescription Service in the English National Health Service
Introduction
Theoretical Framework
Conceptualizing Professionalism
(Re-)Constructing Professionals through Information Technology
Pharmacists as Health Professionals
Research Methodology
The Case of the Electronic Prescription Service (EPS)
The Introduction of EPS in English Community Pharmacy
Changing Pharmacists' Work Practices through EPS
Changing the Values of Pharmacy Work
Changing Pharmacy Business
Analysis
Screen-Level Pharmacists: Challenging the Temporal and Material Nature of Pharmacists' Work
Clinical (Dis)orientation and Responsibilization
System and Interprofessional Trust through Control
Professional Control, Boundaries, and Inclusion: Pharmacists as Entrepreneurs
Entrepreneurs as Pharmacists?
Conclusion
References
Section 5. The Future of Industrial-Institutional Practices and Outcomes through Information Technology
From Forestry Machines to Sociotechnical Hybrids: Investigating the Use of Digitally Enabled Forestry Machines
Introduction
Related Research
Open Innovation
Materiality
Research Methodology
Case Study
Forestry in Northern Sweden
Forestry Machines Supply Chain
The Logging Process
Knowledge and Capabilities
Digitally Enabled Vehicles
Discussion
Conclusions
References
Lessons from Volunteering and Free/Libre Open Source Software Development for the Future of Work
Introduction
Volunteer Organizations: A Review
Volunteering and Free/Libre Open Source Software Teams
Discussion
Managerial Implications
Implications for Research
References
Investigating Open Innovation and Interorganizational Networks in the IT Industry: The Case of Standard Software Customization
Introduction
Theoretical Background
Open Innovation
Interorganizational Networks
Standard Software Customization
Research Approach
The Case
Freelance
Launch
Partnership
Product Development
Growth
Outsourcing
Merger
Analysis and Discussion
Section 6. The Future of Critical Realism in IS Research
Systems of Innovation, Multidisciplinarity, and Methodological Pluralism: A Realist Approach to Guide the Future of Information Systems Research and Practice
Introduction
Systems of Innovation Approach
Critical Realism
The SIA Research Practice and CR
Similarities and Gaps
Focus of Study
Research Approach
Multidisciplinarity
Methodological Pluralism
The Diffusion of IS in SMEs and Public Programs
Exploration
Nature of Program Interventions
Nature and Consequences of Program Contexts
Improvement of Program Contexts
Conclusions
References
Critical Realist Information Systems Research in Action
Introduction
Critical Realism
Using Critical Realism in IS Research
CR-Based Development of IS Theories
CR-Based Information Systems Evaluation Research
CR-Based Information Systems Design Science
Discussion
Conclusion
References
Section 7. Panels and Workshop
The Social Design of Information Systems
Introduction
Panelists
Panel Structure
References
Teaching Foresight and the Future
Introduction
Controversy
Panel Structure
Panelists
Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches?
Background and Goals
Structure and Time Line
Panelists
References
Methods for Studying the Information Systems Future
Introduction
The Conference Theme
What This Paper Is About
Futures Research Methods
Assumptions of Futures Research
Environmental Scanning/Collective Intelligence
Delphi
Scenarios
Futures as an Academic Method
Epistemology
Theoretical Foundations and Research Design
Conclusions
References
Author Index

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