From Total Quality Control to Lean Six Sigma
Evolution of the Most Important Management Systems for the Excellence
1st Edition
Published on 10. May 2012
VI, 59 pages
978-88-470-2658-2 (ISBN)
Description
The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming's System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming's Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.
More details
Series
Language
English
Place of publication
Milano
Italy
Publishing group
Springer Italia
Target group
Professional and scholarly
Product notice
Reflowable
Illustrations
VI, 59 p. 2 illus.
File size
0,92 MB
ISBN-13
978-88-470-2658-2 (9788847026582)
DOI
10.1007/978-88-470-2658-2
Schweitzer Classification
Other editions
Additional editions
Andrea Chiarini
From Total Quality Control to Lean Six Sigma
Evolution of the Most Important Management Systems for the Excellence
Book
05/2012
Springer
€53.45
Shipment within 10-15 days
Person
Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy.
He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy.
He is a Senior Member of American Society for Quality.
Content
1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming's System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.
