Emergency Notification
1st Edition
Published on 21. September 2010
224 pages
978-0-313-36588-1 (ISBN)
Description
This text provides critical information to help organizations improve their emergency communications, including the tools, automation technology, and processes of crisis notification.
To grasp the importance of emergency notification, imagine this scenario: A shooter is on the loose at a college campus. Chaos reigns. To contain the situation, campus personnel need to communicate immediately and efficiently, not only with the students, faculty, and staff, but also the local police, federal law enforcement, and media. Effective emergency notification makes things "right," it allows the right message to reach the right people at the right time-facilitating the right response. Emergency Notification explains how.
This book offers must-know information for business security, senior management, human resources staff, government policymakers, and emergency planners, examining what, when, how, why, and with whom to communicate during crises. This text also covers risk communication, message mapping, information loading, audience comprehension, and practical issues like testing emergency notification systems.
To grasp the importance of emergency notification, imagine this scenario: A shooter is on the loose at a college campus. Chaos reigns. To contain the situation, campus personnel need to communicate immediately and efficiently, not only with the students, faculty, and staff, but also the local police, federal law enforcement, and media. Effective emergency notification makes things "right," it allows the right message to reach the right people at the right time-facilitating the right response. Emergency Notification explains how.
This book offers must-know information for business security, senior management, human resources staff, government policymakers, and emergency planners, examining what, when, how, why, and with whom to communicate during crises. This text also covers risk communication, message mapping, information loading, audience comprehension, and practical issues like testing emergency notification systems.
More details
Series
Edition
1. Auflage
Language
English
Place of publication
New York
United States
Publishing group
Bloomsbury Publishing Plc
ISBN-13
978-0-313-36588-1 (9780313365881)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Robert C. Chandler
Emergency Notification
Book
09/2010
Praeger Publishers Inc
€57.60
Shipment within 15-20 days
Person
Robert C. Chandler, PhD, is professor of communication and director of the Nicholson School of Communication at the University of Central Florida and the former chair of the communication division at the Center for Communication and Business at Pepperdine University, Malibu, CA.
Content
- Intro
- Emergency Notification
- CONTENTS
- Preface
- Acknowledgments
- Introduction
- 1. Standards, Requirements, and Expectations
- 2. Emergency Notification Basics
- 3. Communication Challenges
- 4. Communication Planning
- 5. Six Phases of Emergencies
- 6. Automated Notification
- 7. Emergency Messages
- 8. Message Maps
- Notes
- Glossary
- Index
