
Innovating for Diversity
Description
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In Innovating for Diversity: Lessons from Top Companies That are Disrupting Old Practices to Achieve Inclusivity, Equity and Business Success, renowned Diversity, Equity, and Inclusion (DEI) and tech specialists Bertina Ceccarelli and Susanne Tedrick reframe the DEI discussion and move it beyond a human resources issue. While it's well established that diverse teams help to advance innovation, the authors explain how principles of innovation can be applied to building highly effective and sustainable diversity, equity and inclusion (DEI) practices embraced by executives across an organization.
You'll be inspired by leaders at top companies who identified root causes of limited DEI progress and created smart, bold solutions for increasing representation, developing future talent, and advancing the careers of people often overlooked.
In the book, you'll also find:
* Introductions to the people and companies who have innovated their approaches to diverse hiring, retention, and advancement, and enjoyed pronounced impact on their bottom lines
* Profiles of committed leaders driving the change towards a more diverse and inclusive workforce
* Strategies for breaking down the cultural and organizational barriers in companies that remain in place and prevent transformative change
A critical resource for senior-level business professionals, managers, and executives, Innovating for Diversity will also prove to be invaluable for people seeking to build their careers from the ground up.
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Persons
SUSANNE TEDRICK is the author of Women of Color in Tech and is a cloud computing trainer for a Fortune 500 technology company. Fiercely committed to increasing the participation of women and people of color in STEM professional opportunities, Susanne has performed community service work for a number of non-profits, including serving as the former chair of the Advancing Tech Talent and Diversity Executive Council for CompTIA and as a coalition member for NPower's Command Shift initiative.
Content
- Cover
- Title Page
- Copyright Page
- About the Authors
- Acknowledgments
- Contents at a Glance
- Contents
- Foreword
- Reality
- Does Your Organization Have the Best Talent?
- Courage
- Hope
- Introduction: How the Concept of "Innovating for Diversity" Was Born
- Why We Wrote This Book
- How to Use This Book
- Chapter 1 Why Are We (Still) Here?
- A Brief History of Diversity in the U.S. Labor Workforce
- The Current United States Labor Workforce
- Examining Labor Workforce Dimensions
- The Murder of George Floyd, the Rise of the Black Lives Matter Movement, and the Corporate Response
- Why Haven't We Made More Progress?
- Fixed Practices: Reluctance to Let Go of Entrenched Formulas
- Fixed Attitudes: Continued Pervasiveness of Ingrained Personal Ideas and Beliefs
- The COVID-19 Pandemic: DEI Response to Long-term Structural Impacts
- Why Diversity Matters
- The Business Case for Diversity
- The Moral and Ethical Imperative for Diversity
- What Got Us Here Won't Get Us There: The Diversity-Innovation Paradigm
- Conclusion
- Summary
- Chapter 2 Defining Diversity, Equity, and Inclusion
- What Do Diversity, Equity, and Inclusion Actually Mean?
- What Is Diversity?
- What Is Equity?
- Equity ? Equality
- Equity & Compensation
- What Is Inclusion?
- Inclusion, Explained Further
- Diversity Can't Thrive Without Equity and Inclusion
- What Is a Diversity, Equity, and Inclusion (DEI) Initiative?
- How Leaders Shortchange DEI
- Common DEI Pitfalls
- No Overarching Strategy
- No Commitment from Leadership
- DEI Work as a Checklist
- DEI Work as a Human Resources Function Only
- Ignoring Intersectionality
- Not Establishing (The Right) Metrics
- DEI as a Marketing Campaign
- Ineffective Recruiting Practices
- Ineffective Diversity Training
- Ineffective Talent Development Programs
- No Accountability
- No or Low Compensation and Recognition for DEI Work
- Not Listening to Employees
- No Transparency
- "Copying and Pasting" DEI Initiatives from Other Organizations
- Going Alone
- The Consequences of Ineffective DEI Initiatives
- Conclusion
- Summary
- Chapter 3 The Virtuous Cycle of Innovation and Diversity
- The Power of Innovation
- Why Companies Get Stuck
- Innovation Is Simply Not Prioritized
- Inertia Is the Mortal Enemy of Original Thinking
- The Power of Humility Is Overlooked and Undervalued
- Diversity Drives Innovation
- Innovation Principles
- Courage
- Risk-Taking
- Trust
- Collaboration
- Leadership
- Conclusion
- Summary
- Chapter 4 Innovating the Apprenticeship Model to Advance Diversity in Tech
- The Problem: Recruiting and retaining more tech talent from diverse and military backgrounds.
- "It's time to get creative!"
- "We can do better"
- What Needed to Change?
- The Solution
- Adding Structure
- Engaging Partners
- Improving the Apprenticeship Selection Process
- First Pilot Outcomes
- The Importance of Consistency to a Good Start
- The Role of Battle Buddies
- The Citi Salutes Impact
- Glitches Along the Way
- Unsuccessful Recruitment Choices
- Supervisor Limitations
- Skill Mismatches
- Two-Year Outcomes at Citi
- From Pilot to Operationalizing: Expanding Irving Success across Citi
- Conclusion
- Chapter 5 Creating High-Impact Mentoring Programs
- Coca-Cola's Journey to DEI Success
- The Costs of Inaction and Not Listening to Employees
- Positivity from Turmoil
- Measurable Results
- Moving on from the Past
- Mentoring Innovation at Zendesk
- Zendesk's Women Mentorship Program: Initial Pilot Program
- Application and Matching Process
- Support
- Measurements for Success and Feedback
- Pilot Observations: What Worked and What Didn't
- Improving on Success
- Measurable Results
- Conclusion
- Summary
- Chapter 6 Looking Beyond Traditional Talent Sources for "Hard to Find" Roles
- Northrop Grumman and Tessco: Shifting Long-Standing Perceptions of Who Can Succeed
- Northrop Grumman: Focus on Novel Thinking and New Talent
- Roadblocks and Pathways
- Shared Values Shaped by Common Experiences-and a "Secret Mission"
- Selecting the Right Talent
- Onboarding and Upskilling: "Building Software Engineers"
- "Relentless Focus on Culture"
- Week 12: The Beginning of a New Employment Pathway
- How Success Ultimately Looked
- Tessco: Reinstalling the First Rung of a Career Ladder
- The IT Helpdesk Solution
- A Career with Upward Mobility
- Building a Successful Talent Incubator
- Conclusion
- Summary
- Chapter 7 Innovations for DEI in Small Business
- The Challenge for Small Businesses Implementing DEI Programs
- DEI - Not Impossible for Small Businesses
- Setbacks and Progress: Online Optimism's DEI Journey
- Turning Point: Developing a Deeper Appreciation for DEI
- Blackout Tuesday: Paving the Road for Meaningful DEI Innovation
- Today's Outcomes, Leading to Future Impact
- From Concept to Realization: Creating DEI for Small Businesses
- Conclusion
- Summary
- Chapter 8 Rethinking Retention Through the Lens of DEI
- Understanding Employee Retention and Turnover
- Contributing Factors for Recent Turnover Trends
- Compensation
- Limited Career Development or Advancement
- Inflexible Workplaces
- Retention, Turnover, and DEI
- Promoting Diverse, Mid-Career Talent
- Promoting from Within: Target Engineering Manager Immersion Program
- Retaining and Promoting Women in Engineering
- Outcomes: Increased Representation of Women and Focus on Other Groups
- The Positive Impact of Remote Work for DEI
- What's Needed for Hybrid and Remote Work Success
- Compensation: Innovate with Employee Benefits Programs
- Conclusion
- Summary
- Chapter 9 The Inescapable, Undeniable Role of Executive Leaders
- Words and Actions: Do Behaviors Match the Script?
- A Focus on Systems Thinking
- National Hockey League: DEI as a Movement, Not a Moment
- Employment: Building an NHL Talent Strategy to Reflect Local Communities
- Youth Participation: Diversity as a Growth Mindset
- Systems as a Movement-Making Innovation
- World Wide Technology: The Power of Successfully Scaling Culture
- The Story of WWT's Culture and Values Begins with its Founders
- Codifying and Scaling Culture at WWT
- Key Business Concepts
- How the Principles of WWT's Culture Supports Innovation for Diversity
- Training as Innovation
- Radical Listening as an Innovation Pathway
- Creating Career Pathways for All Employees
- Conclusion
- Summary
- Chapter 10 Final Thoughts and Next Steps
- Lessons in Innovating for Diversity
- Revisiting the Virtuous Cycle of Innovation and Diversity
- Applying Innovation Principles in Your Organization
- Index
- EULA
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