Reaching and Responding to the Audience
Small Museum Toolkit, Book Four
1st Edition
Published on 16. November 2011
188 pages
979-8-216-26025-7 (ISBN)
Description
Museums exist to serve their audiences; however, the scope of this charge is constantly being challenged and changed. This book looks at new roles small museums have taken as they find ways to become irreplaceable members of the community, engaging with and advocating for their audience-from large-scale marketing and public relations efforts to welcome signs and entrances. Book Five encourages small museums to examine their audiences and make them comfortable, program to their needs and interests, and spread the word about the museum's good work. It also features several case studies of successful evaluation programs, sample press releases, accessibility checklists, visitor experience checklists and more.
More details
Edition
1. Auflage
Language
English
Place of publication
CA
United States
ISBN-13
979-8-216-26025-7 (9798216260257)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Cinnamon Catlin-Legutko | Stacy Klingler
Reaching and Responding to the Audience
Small Museum Toolkit, Book Four
Book
04/2013
AltaMira Press
€63.40
Shipment within 15-20 days
Persons
Cinnamon Catlin-Legutko is chief executive officer at the Abbe Museum in Bar Harbor, Maine.
Stacy Klingler is assistant director of Local History Services at the Indiana Historical Society.
Stacy Klingler is assistant director of Local History Services at the Indiana Historical Society.
Content
Editors' Note
Preface
Bob Beatty
Chapter 1 Start Spreading the News: Marketing and Communication
Kara Edie
Chapter 2 In Lieu of Mind Reading: Visitor Studies and Evaluation
Stacy Klingler and Conny Graft
Chapter 3 Like a Good Neighbor: Community Advocacy for Small Museums
Barbara B. Walden
Chapter 4 Accessibility Is for Everyone
Kat Burkhart
Chapter 5 Good Visitor Service, or "Put Down the Pencil and Put on a Smile!"
Tamara Hemmerlein
Chapter 5 New Roles for Small Museums
Candace Tangorra Matelic
Bibliography
Index
About the Contributors
Preface
Bob Beatty
Chapter 1 Start Spreading the News: Marketing and Communication
Kara Edie
Chapter 2 In Lieu of Mind Reading: Visitor Studies and Evaluation
Stacy Klingler and Conny Graft
Chapter 3 Like a Good Neighbor: Community Advocacy for Small Museums
Barbara B. Walden
Chapter 4 Accessibility Is for Everyone
Kat Burkhart
Chapter 5 Good Visitor Service, or "Put Down the Pencil and Put on a Smile!"
Tamara Hemmerlein
Chapter 5 New Roles for Small Museums
Candace Tangorra Matelic
Bibliography
Index
About the Contributors
