Service Systems
Concepts, Modeling, and Programming
1st Edition
Published on 2. September 2014
XVI, 94 pages
978-3-319-10813-1 (ISBN)
Description
This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises.
Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics.
Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
More details
Series
Language
English
Place of publication
Cham
Switzerland
Publishing group
Springer International Publishing
Target group
Professional and scholarly
Product notice
Reflowable
Illustrations
XVI, 94 p. 30 illus.
File size
4,96 MB
ISBN-13
978-3-319-10813-1 (9783319108131)
DOI
10.1007/978-3-319-10813-1
Schweitzer Classification
Other editions
Additional editions
Book
09/2014
Springer
€53.49
Shipment within 10-15 days
Content
White-box Service Systems.- Conceptual Frameworks.- The LSS-USDL Model.- Modeling and Programming.- Tools and Applications.- Conclusions.
