
Definitive Guide to Manufacturing and Service Operations, The
Description
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Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals
Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement
Principles, strategies and planning for efficient, effective, and sustainable operations: facilities, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more
Technology for better manufacturing and service operations: MRP II, service systems, ERP, planning, execution, and cost management.
Global manufacturing and service operations: LCCs, logistics, labor, financial issues, decisionmaking, contract performance, risk management, and regulation
Best practices for assessing performance using standard metrics and frameworks: KPIs, tradeoff analysis, scorecarding, dashboards, and exception management
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Persons
Founded in 1963, the Council of Supply Chain Management Professionals (CSCMP) is the preeminent worldwide professional association dedicated to the advancement and dissemination of research and knowledge on supply chain management. With more than 8,500 members representing nearly all industry sectors, government, and academia from 67 countries, CSCMP members are the leading practitioners and authorities in the fields of logistics and supply chain management. The organization is led by an elected group of global officers and is headquartered in Lombard, Illinois, USA.
Content
Chapter 1: Operations Management Defined
Chapter 2: Key Elements and Processes
Chapter 3: Understanding Operations Strategies
Chapter 4: Role of Technology in Managing Operations
Chapter 5: Understanding the Role of Global Operations in the Modern Marketplace
Chapter 6: Metrics and Frameworks for Assessing Performance
Index
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