
Emerging Trends and Issues in Management Consulting
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The volume contains 11 chapters that continue the RMC series' commitment to enhancing our understanding of and insight into management consulting and the consulting process from a cross-cultural, global perspective. The book is divided into three sections that explore emerging issues and challenges in the management consulting industry, trends and techniques in management consulting interventions, and reflections on consulting and the consulting process.
This volume, which captures the dual nature-possibilities and challenges - associated with management consulting, adds to the Janus-faced portrayal of the field. Drawing on the interplay between practice and scholarship, the volume adds to the series goal of gaining a fuller understanding of management consulting theory in practice and practice in context in a quest for actionable knowledge about consultants, consultancies and the consulting process.
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Content
- Intro
- CONTENTS
- INTRODUCTION
- EMERGING TRENDS AND ISSUES IN MANAGEMENT CONSULTING
- The Management Consulting Industry
- Trends and Techniques in Management Consulting
- Reflections on Management Consulting
- THE JANUS-FACED REALITY OF MANAGEMENT CONSULTING
- REFERENCES
- PART I The Management Consulting Industry
- EXPLORING KNOWLEDGE CREATION PATHWAYS IN ADVANCED MANAGEMENT CONSULTING
- KNOWLEDGE CREATION POTENTIAL OF MANAGEMENT CONSULTING IN ACTION: AN UNEXPLORED RESEARCH FIELD
- DEFINING MANAGEMENT CONSULTING AND THE MAINLY COGNITIVE NATURE OF ITS VALUE CREATION POTENTIAL
- Consultant Independence
- Scientific-Professional Skills
- Client-Consultant Relationship
- Problem-Orientation
- Contractual and Fiduciary Nature of the Management Consulting Relationship
- Entrepreneurial Nature of the Problem
- Top Management Emphasis
- Cognitive Nature of Management Consulting's Value- Creation Potential
- THE HIGH KNOWLEDGE CREATION POTENTIAL OF METACONSULTING
- EXPLORING KNOWLEDGE CREATION POTENTIAL IN METACONSULTING
- The Knowledge Iceberg
- Knowledge Creation Through Knowledge Conversion
- Exploring Knowledge Creation Potential in Metaconsulting
- CONCLUSION
- NOTES
- REFERENCES
- MODELS OF MANAGEMENT CONSULTING
- TYPES OF MANAGEMENT CONSULTING MODELS
- Fact-Based/Problem-Solving Category
- Action-Based/Process Category
- Task Categories
- Multiple Approaches
- STUDY DESIGN AND METHOD
- The Sample
- Data Collection
- Analysis
- RESULTS Factor Analysis of the Survey
- Trends in Responses
- DISCUSSION AND CONCLUSIONS
- Models of Management Consulting Survey
- Recommendations for Further Research
- NOTES
- REFERENCES
- USING EVALUATION RESEARCH TO IMPROVE CONSULTING PRACTICE
- THE MANAGEMENT CONSULTING FIELD IS NOT RESPONDING
- EVALUATION RESEARCH
- Evaluation Research and the Management Consulting Process
- Conducting an Evaluation
- EVALUATION RESEARCH IN A CONSULTING INTERVENTION: AN ILLUSTRATIVE CASE STUDY
- The Context
- The Intervention and Evaluation Process
- SUMMARY AND CONCLUSIONS
- ACKNOWLEDGMENT
- REFERENCES
- PART II Trends and Techniques in Management Consulting
- BUILDING THE RESPONSIBLE COMPANY FROM THE INSIDE OUT
- OPERATIONALIZING CORPORATE RESPONSIBILITY
- The Need for Change
- Corporate Goodwill and the Business Case for Corporate Responsibility
- Growing Influence of Environmental and Social Bottom Lines
- Corporate Responsibility and Stakeholders
- BUILDING THE RESPONSIBLE COMPANY FROM THE INSIDE OUT
- Identifying the Strategic and Operational Intersections Between the Inside and the Outside
- Integrate Corporate Responsibility into Human Resources Practices
- Embrace a New Set of HR Leadership Competencies
- IDENTIFYING THE INTERSECTION BETWEEN THE INSIDE AND THE OUTSIDE: CASE ILLUSTRATIONS
- The Harvard University Bridge Program
- Harvard University and the Woman to Woman Program
- CONCLUSION
- NOTES
- REFERENCES
- IT-BASED VISUALIZATION TOOLS TO ENHANCE STRATEGIC DECISION MAKING
- THE CLIENT ORGANIZATION
- DEVELOPMENT OF THE VISUALIZATION-BASED TOOLS
- System Dynamics Modeling
- The Visualization Tool
- EVALUATION OF EFFECTS
- Indicated Effects on Decision-Maker Mental Maps
- Effects in the Marketplace
- CONCLUSION
- NOTES
- REFERENCES
- INITIATING AN ORGANIZATIONAL INNOVATION
- SELLING IDEAS AND INFLUENCE PROCESSES: THE ROLE OF THE CHAMPION
- The Strategist
- The Leader
- The Network Coordinator
- STUDY DESIGN AND METHODOLOGY
- RESULTS
- Indirect Sensitizing of the Target Group
- Linking the Project With the Target Group's Agenda
- Getting Direct Support From the Target Groups
- DISCUSSION AND CONCLUSION
- REFERENCES
- ORGANIZATIONAL CHANGE MANAGEMENT
- ORGANIZATIONAL CHANGE
- FROM ROUTINES TO MANAGEMENT TOOLS AND " BEST" PRACTICES
- Management Tools
- "Best" Practice
- STUDY DESIGN AND METHODS
- Data Sources and Collection
- Data Analysis
- DISCUSSION
- Objectives, Content, Triggers, and Types of Change
- Marketing Plan Roll Out Evaluation
- Leadership and Ownership
- Roll Out Processes
- Organizational Change Management Practices
- Influences Between the Company, Collaborators, and Change Management Practices
- CONTEXT AND ORGANIZATIONAL CHANGE MANAGEMENT PRACTICES: WHEN IS A BEST PRACTICE NOT BEST FOR PRACTICE?
- CONCLUSION
- REFERENCES
- QUESTIONS BEFORE THE MERGER
- THE NOTION OF INTANGIBLE CAPITAL
- Intangible Capital, Behavior, and Due Diligence
- M&A AND THE DUE DILIGENCE PROCESS
- Accounting Basics and Due Diligence
- Legal Due Diligence
- The Due Diligence Process
- BEHAVIORAL DUE DILIGENCE (BDD) IN AND OF ORGANIZATIONS
- Towards Behavioral Due Diligence
- Summary
- STUDY DESIGN AND METHODS
- Sample and Procedures
- Measures
- Data Analysis
- RESULTS
- DISCUSSION
- CONCLUSION
- NOTES
- REFERENCES
- PART III Reflections on Management Consulting
- SENSE AND SENSIBILITY IN MANAGERIAL ADVICE
- PARADOX IN THE NEED FOR ECONOMIC CONTINUITY
- MAKING MANAGERIAL SENSE OF PARADOX
- RECIPES FOR ACTION, ORIENTING IDEAS, AND RATIONALITIES
- ALGORITHMIC RATIONALITY AS A FORM OF JUDGMENTAL RATIONALITY
- COMMUNICATIVE AND REFLEXIVE RATIONALITIES
- Communicative Rationality
- Reflexive Rationality
- A Concurrence of Rationalities
- FRAMEWORK AND METHODOLOGY
- APPLICATION: THREE ILLUSTRATIONS
- The Fifth Discipline Fieldbook
- The Balanced Scorecard
- Enabling Knowledge Creation
- CONCLUSION
- ACKNOWLEDGMENT
- NOTE
- REFERENCES
- NEUROTIC STYLES OF MANAGEMENT
- NEUROTIC STYLES
- Explosive
- Implosive
- Abrasive
- Narcissistic
- Apprehensive
- Compulsive
- Impulsive
- NEUROTIC STYLES AND MANAGEMENT CONSULTING
- Neurotic Clients, Culture, and Change
- Turnaround, Change, and Organization Development
- FINAL NOTE
- REFERENCES
- TOXIC DOWNSIZING INC.
- THE JARLING-WEBER SCENARIO
- The Trauma of Downsizing at Jarling-Weber
- Downsizings Are Your Only Friend, Until the End
- The Joys of Overtime: Blind Ambition and Burnout
- Emotional and Mental Disturbances in the Workplace
- Burnout: A "Soft Tissue" Problem?
- COMPANY ON THE COUCH: ASSESSING JARLING-WEBER TOXICITY
- A Dysfunctional Client: In Search of Treatment-or Not?
- A Dysfunctional Consultation
- POST SCRIPT: THE CONSULTANT AS PAWN IN THE GAME
- REFERENCES
- ABOUT THE AUTHORS
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File format: ePUB
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- Tablet/smartphone (Android; iOS): Install the free app Adobe Digital Editions or the app PocketBook before downloading (see eBook Help).
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The file format ePub works well for novels and non-fiction books – i.e., „flowing” text without complex layout. On an e-reader or smartphone, line and page breaks automatically adjust to fit the small displays.
This eBook uses Adobe-DRM, a „hard” copy protection. If the necessary requirements are not met, unfortunately you will not be able to open the eBook. You will therefore need to prepare your reading hardware before downloading.
Please note: We strongly recommend that you authorise using your personal Adobe ID after installation of any reading software.
For more information, see our ebook Help page.