Telecommunications Expense Management
How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates
1st Edition
Published on 1. January 2000
293 pages
978-1-040-15910-1 (ISBN)
Description
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions to identify possible errors or optimization opportunities, the book details what steps need to be taken to secure the associated recoveries or service changes, including contact and phone numbers. In addition, their contract negotiation tips could save your organization dollars up front by providing information you need at the bargaining table. This important tool is a must-have for all information technology professionals.
More details
Edition
1. Auflage
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
ISBN-13
978-1-040-15910-1 (9781040159101)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Michael Brosnan | John Messina
Telecommunications Expense Management
How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates
Book
07/2017
1st Edition
CRC Press
€260.41
Shipment within 10-20 days
Michael Brosnan | John Messina
Telecommunications Expense Management
How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates
Book
01/2000
1st Edition
CMP Books
€67.80
Shipment within 3-4 weeks
Persons
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Content
Introduction 1 Understanding Your Local Telephone Bill 2 The Customer Service Record (CSR) Switched and Dedicated Services 3 Carrier Access Billing System "CABS"4 How to Identify Billing Errors and Obtain Refunds5 Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9 Processing and Validating Technology Invoices 10 Call Accounting, Phone System Security, Toll Fraud and Toll Abuse
