
Generations
Description
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Content
- Intro
- Title Page
- Copyright Page
- Dedication
- Acknowledgements
- About the Author
- Table of Contents
- 1 - Introduction
- What You'll Learn from This Book
- By the time you have finished this book, you will
- A User's Guide
- Chapter 1. Introduction
- PART ONE: Where We Are
- Chapter 2. Change Is Upon Us
- Chapter 3. Generations and Your Organization
- PART TWO: Where We're Going
- Chapter 4. Generations on Staff
- Chapter 5. Board and Volunteers
- Chapter 6. The People You Serve
- Chapter 7. Marketing to Generations
- Chapter 8. Generations and Technology
- Chapter 9. Financial Implications
- Resources
- Summary
- PART ONE - Where We Are
- 2 - Change Is Upon Us
- Who Are We Really Talking About?
- Generational Trends
- The Impact of Generations
- Summary
- 3 - Generations and Your Organization
- The Four Impacts
- Six Big Actions
- Generational Self-Assessment
- Summary
- PART TWO - Where We're Going
- 4 - Generations on Staff
- The Four Impacts and Your Staff
- The Six Big Actions for Your Staff
- Summary
- 5 - Board and Volunteers
- A New Board Mind-set and Skill Set
- Recruiting and Retaining Excellent Board Members of All Generations
- Recruiting and Retaining Multigenerational Volunteers
- The Six Big Actions
- Summary
- 6 - The People You Serve
- The Four Impacts and the People You Serve
- What Will Your Service Recipients Look Like?
- Reconfiguring Your Services
- MeBranding
- The Six Big Actions and the People You Serve
- Summary
- 7 - Marketing to Generations
- A Quick Review of the Marketing Cycle
- The Four Impacts and Marketing
- Technology and Marketing to Generations
- The Six Big Actions and Marketing
- Summary
- 8 - Generations and Technology
- The Four Impacts and Technology
- Technology and Generations
- Technology for Your Nonprofit
- Tech To-Do List
- The Six Big Actions and Technology
- Summary
- 9 - Financial Implications
- The Four Impacts and Finance
- Income and Expense Issues
- Retiring the Boomers
- The Six Big Actions and Finance
- Summary
- Final Words
- Resources
- Discussion Questions Review by Chapter
- Print and Web Resources
- Index
- More results-oriented books from Fieldstone Alliance
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