Coping with Difficult People
The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
1st Edition
Published on 21. November 2012
240 pages
978-0-307-83121-7 (ISBN)
Description
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
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Robert M. Bramson
Coping with Difficult People
The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
Book
09/1988
Bantam Books
€9.00
Shipment within 10-15 days
Person
Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.
