Managing Aggression
Published on 1. June 2002
200 pages
978-1-134-54380-9 (ISBN)
Description
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:
empowers individuals by providing a range of useful useful skills that can help in managing aggression
enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
clarifies the responsibilities of the manager in ensuring staff are safeguarded
builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.
Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
empowers individuals by providing a range of useful useful skills that can help in managing aggression
enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
clarifies the responsibilities of the manager in ensuring staff are safeguarded
builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.
Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
File size
3,19 MB
ISBN-13
978-1-134-54380-9 (9781134543809)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Ray Braithwaite
Managing Aggression
Book
09/2001
1st Edition
Routledge
€267.41
Article not available at the moment
Ray Braithwaite
Managing Aggression
Book
09/2001
1st Edition
Routledge
€72.03
Shipment within 15-20 days
Person
Content
1. The Workplace Culture 2. Harassment and Bullying within the Workplace 3. Reducing Levels of Aggression 4. Organisational Responses and Responsibilities 5. Safety First and Practical Ideas 6. Ethnic, Culture and Gender Considerations 7. Triggers/Causes of Aggression 8. Managing Aggressive Behaviours 9. The Aftermath of Aggression 10. Inter-agency Considerations 11. Alternatives to Aggression 12. Case Studies
