New Synthesis of Public Administration
Serving in the 21st Century
1st Edition
Published on 26. September 2011
250 pages
978-1-55339-319-1 (ISBN)
Description
A New Synthesis in Public Administration sets out a theoretical framework that takes this new reality into account. It reveals how government forms part of a co-evolving system between people and society, where public results are a shared responsibility and citizens are respected as important creators of public value.
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09/2011
McGill-Queen's University Press
€127.97
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Content
- Cover
- Contents
- Preface
- Introduction
- Part One: Exploring the New Frontiers of Public Administration
- 1 Public Administration: Not Entirely of the Past and Not Yet of the Future
- Public Administration
- The Formative Years
- Thirty Years of Reforms
- Widening Gaps
- Open System of Governance
- 2 What is Different About Serving in the 21[sup(st)] Century?
- Difficult, Complicated, Complex
- Citizens as Creators of Public Value
- Serving Beyond the Predictable
- 3 A New Synthesis of Public Administration
- An Enabling Framework
- A Broader Definition of Public Results
- An Expanded View of the Role of Government
- Leveraging the Collective Power
- Public Administration as a Co-evolving System
- 4 Preparing Governments for the Challenges of the 21[sup(st)] Century
- Serving Beyond the Predictable: Emergence
- Anticipative Capacity
- Inventive Capacity
- Innovative Society
- Building Resilience
- Public Policies and Resilience
- Adaptive Capacity
- 5 Government Fit for the Future
- A Solid Foundation
- Accountability Revisited
- Compliance Revisited
- Public Organizations as Co-operation Platforms
- Public Organizations as Innovation Platforms
- Public Policies as Experimentation Platforms
- Public Services as Co-production Platforms
- 6 The New Synthesis Journey Continues
- A Narrative
- An Adaptive System of Government
- And, the Journey Continues.
- Part Two: Case Studies: Bridging Theory and Practice
- 7 The Changing Reality of Practice
- Achieving Public Results
- Public Results as Collective Enterprise
- Resilience
- Exploration, Experimentation and Learning-by-doing
- 8 The Story of the Singapore Prison Service: From Custodians of Prisoners to Captains of Life
- Changing From Within
- Harnessing the Collective Efforts of Society
- Organizational, Public and Societal Outcomes
- 9 Bolsa Família Program: Funding Families for Development
- Social Policy in Brazil: A Brief Historical Context
- Formative Years: From Local Level Initiatives to a National Policy
- From Early Stages to Permanent National Policy
- Documented Impact
- 10 Vision, Collaboration, Persistence and Hard Work: The Canadian Federal Government's Homelessness Partnering Strategy
- Homelessness in Canada
- The Homelessness Partnering Strategy
- Practical Learnings
- New Synthesis Learnings
- 11 Public Safety Centres in the Netherlands
- Policy Context
- Outline of the Public Safety Centres in Practice
- Concluding Reflections
- 12 Victorian Bushfire Reconstruction and Recovery Authority: A Case Study on Agility and Resilience
- Victorian Bushfire Reconstruction Authority: Early Establishment
- Community-led Recovery
- Operational Challenges
- Governance Challenges
- 13 Workfare in Singapore
- How It All Began...
- Making Innovation Possible by Taking Incremental Steps
- Conclusion
- 14 Citizen-centred Public Services: Designing for Complex Outcomes
- Total Place
- Croydon Total Place Pilot
- Swindon Family Life
- Lessons from the Cases
- Part Three: The New Synthesis Journey
- 15 The New Synthesis Journey
- Setting the Stage
- The Mobilization Phase
- The Convergence Phase
- 16 The Netherlands Roundtable
- Perspectives on Resilience
- Implications for Government in Fostering Resilience
- Perspectives on Emergence
- Implications of Emergence for Government
- 17 The Canada Roundtable
- Achieving Societal and Civic Results
- Achieving Results of High Public Value
- Public Engagement as a Contributor to Public Results
- Disentangling Compliance and Performance
- 18 The Brazil Roundtable
- A Search for Balance
- Practical Explorations
- Summary of Findings
- 19 The Singapore Roundtable
- Exploration and Anticipation
- Social Innovation and Co-production
- Experimentation
- The Enabling Role of Information and Communications Technology
- Adaptive Capacity
- 20 The United Kingdom Roundtable
- Citizen-focused Public Service
- Open Government
- Shared Public Accountability
- Future Leaders
- 21 Group Discussions in Australia and New Zealand
- Appendix A: Names and Affiliations of Invited Speakers and Participants at NS6 International Roundtables
- Endnotes
- Bibliography
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- R
- S
- T
- U
- V
- W
