
Exploring Services Science
Description
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The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
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Content
Part 1: Service Exploration Theories and Processes.- Part 2: Modelling Service Requirements and Management of Business Processes.- Part 3: Value Co-Creation Through Knowledge Management and User-Centric Services.- Part 4: Service Design Methodologies and Patterns.- Part 5: Service Innovation and Strategy.- Part 6: IT-based Service Engineering.- Part 7: Servitization in Sustainable Manufacturing: Models and Information Technologies.- Part 8: Product-Service Systems.- Part 9: Business Software Services and Data-Driven Service Design.- Part 10: Web Service Design and Service-Oriented Agents.- Part 11: IoT and Mobile Apps for Public Transport Service Management.- Part 12: E-Health Services and Medical Data Interoperability.- Part 13: Service and IT-oriented Learning and Education Systems.
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