Communicate with Confidence
How to Say It Right the First Time and Every Time, Revised and Expanded Edition
1st Edition
Published on 1. September 2012
584 pages
978-1-61339-231-7 (ISBN)
Description
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!(R).1,042 Tips to improve your communication and interpersonal skills!You will learn how to: Establish credibility and show concern Transition from criticizing to coaching Listen to negotiate so that everybody feels like a winner Give clear instructions Give and receive usable feedback Ask appropriate questions and answer questions appropriately to gain cooperation Present ideas persuasively and communicate across gender and cultural lines
More details
Language
English
Place of publication
United States
Product notice
Windows
File size
1,04 MB
ISBN-13
978-1-61339-231-7 (9781613392317)
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Schweitzer Classification
