Human-Centered and Error-Resilient Systems Development

Name: Human-Centered and Error-Resilient Systems Development | IFIP WG 13.2/13.5 Joint Working Conference, 6th International Conference on Human-Centered Software Engineering, HCSE 2016, and 8th International Conference on Human Error, Safety, and System Development, HESSD 2016, Stockholm, Sweden, August 29-31, 2016, Proceedings
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IFIP WG 13.2/13.5 Joint Working Conference, 6th International Conference on Human-Centered Software Engineering, HCSE 2016, and 8th International Conference on Human Error, Safety, and System Development, HESSD 2016, Stockholm, Sweden, August 29-31, 2016, Proceedings

Cristian Bogdan Jan Gulliksen Stefan Sauer Peter Forbrig Marco Winckler Chris Johnson Philippe Palanque Regina Bernhaupt Filip Kis(Editor)

Springer (Publisher)

Published on 22. August 2016

XVII, 383 pages

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978-3-319-44902-9 (ISBN)

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Content

Intro
Preface
HCSE+HESSD 2016 Technical and Organizing Committee
Keynote Abstracts
Industrial Scale Agile - From Craft to Engineering
Robotics and Automation: Challenges and Potential
Contents
Agile and Human-Centered Software Engineering
Responsibilities and Challenges of Product Owners at Spotify - An Exploratory Case Study
Abstract
1 Introduction
2 Background
2.1 Agile Approaches and Scrum
2.2 Definitions of the POs Role
3 Method
3.1 Context of the Study and Participants
3.2 Research Method
3.3 Analysis of the Data
4 Results
4.1 Responsibilities of the Product Owners
4.1.1 Customer Involvement
4.1.2 Focusing on Value
4.1.3 Making a Vision
4.2 Challenges of the PO Role
5 Discussion
6 Conclusion
Acknowledgement
References
Supporting the HCI Aspect of Agile Software Development by Tool Support for UI-Pattern Transformations
Abstract
1 Introduction
2 UI-Patterns and Tool Support
2.1 UI-Patterns
2.2 Tool Support of UI-Patterns Using XAML
2.3 Case Study
3 Agile Development and Continuous Human-Centered Design
4 Summary and Outlook
References
Human-Centered Software Engineering as a Chance to Ensure Software Quality Within the Digitization of Human Workflows
1 Introduction
2 Related Work
2.1 Human-Centered Design
2.2 Agile Software Development
2.3 Agile HCD
3 Human-Centered Software Engineering Method
3.1 Digitization Within Manufacturing Industry
3.2 Industrial Contexts
3.3 Requirements
3.4 HCSE Method
4 Conclusion
References
Usability Evaluation and Testing
Usability Problems Experienced by Different Groups of Skilled Internet Users: Gender, Age, and Background
Abstract
1 Introduction
2 Related Work
3 Method
3.1 Data Collection
4 Results
4.1 Gender
4.2 Age
4.3 Job Function and Educational Background
5 Discussion
5.1 Comparison with Related Work
5.2 Implications for Usability Practitioners
6 Conclusion
6.1 Limitations
References
User-Test Results Injection into Task-Based Design Process for the Assessment and Improvement of Bot ...
Abstract
1 Introduction
2 State of the Art
2.1 Usability Evaluation Methods
2.2 User Experience and Its Evaluation
2.3 Task Models: Benefits and Limitations
3 How to Enhance Task Models with Data: A Process Proposal
4 A Case Study from Interactive TV
4.1 The Interactive TV Prototype
4.2 Following the "PRENTAM" Process Step by Step
5 Discussion: Benefits and Limitations
6 Summary and Conclusion
References
Framework for Relative Web Usability Evaluation on Usability Features in MDD
1 Introduction
2 Usability in Ordinal Use of Business Web Applications
2.1 Scope Limitation
2.2 Usability Measurement
3 Proposed Framework
3.1 Overview of Proposed Framework
3.2 Preparation Phase
3.3 Observation Phase
3.4 Assessment Phase
4 Preliminary Evaluation
4.1 Overview
4.2 Result
4.3 Discussion
5 Conclusion
References
Testing Prototypes and Final User Interfaces Through an Ontological Perspective for Behavior-Driven ...
Abstract
1 Introduction
2 Conceptual Background
2.1 User Stories and Scenarios
2.2 Acceptance Testing of Functional Requirements
2.3 Computational Ontologies
3 A New Approach for Multi-artifact Testing
3.1 Step 1: Definition of the Ontology
3.2 Step 2: Writing Testable Requirements
3.3 Step 3: Adding Test Cases
3.4 Step 4: Testing Prototypes and Other Artifacts
4 Tool Support
4.1 Testing in the Prototype Level
4.2 Testing in the Final UI Level
5 Related Works
6 Conclusion and Future Works
References
Socio-Technical and Ethical Considerations
Communication in Teams - An Expression of Social Conflicts
1 Introduction
2 Related Work
3 FLOW Distance
3.1 Mathematical View
3.2 Media Richness and Effectivity
3.3 Communication Intensity
3.4 Calculation
3.5 FLOW Centralization
4 Empirical Validation
4.1 Student Software Projects
4.2 Study Design
4.3 Ethics Committee
4.4 Methodology
4.5 Results
5 Discussion
5.1 Limitations and Threats to Validity
5.2 Interpretation
6 Conclusions
References
Exploring the Requirements and Design of Persuasive Intervention Technology to Combat Digital Addiction
Abstract
1 Introduction
2 Method
3 Results
3.1 Monitoring
3.2 Feedback
3.3 Influence Actions
3.4 Situational Awareness
4 Designing PIT to Combat Digital Addiction
5 Study Limitations
6 Conclusions and Future Work
Acknowledgements
References
Do You Own a Volkswagen? Values as Non-Functional Requirements
1 Introduction
2 Case Study and Approach
2.1 Volkswagen Case Study
2.2 Approach
3 Case Study Analysis
4 Values Versus Non Functional Requirements
4.1 Non Functional Requirements
4.2 Values and Value Sensitive Concerns
4.3 Value Architectures
5 Conclusion
References
Human Error and Safety-Critical Systems
A Core Ontology of Safety Risk Concepts
1 Introduction
2 Motivation
3 Related Work in the Literature
4 Conceptual Modeling of Terminology from Standards
4.1 Tool-Supported Modeling
4.2 Expert Meetings
5 Our Core Ontology
6 Upper Ontology
7 Human Error
8 Conclusion and Future Work
References
Complementary Tools and Techniques for Supporting Fitness-for-Purpose of Interactive Critical Systems
Abstract
1 Introduction
2 Development Processes for Ensuring Fitness for Purpose of Interactive Critical Systems Prototypes
2.1 Related Work
2.2 A Process for Ensuring Fitness for Purpose of Interactive Critical Systems Prototypes
3 Tools and Techniques Supporting the Proposed Process
3.1 MAESTRO Work and Technology Representation
3.2 ADEPT
3.3 CIRCUS Integrated Development Environment
3.4 Process Instantiated with the Set of Notation and Tools
4 Illustrative Example
4.1 Illustrative Example Description
4.2 Work and Task Analysis
4.3 Prototyping and Requirements Specification
4.4 Full-Scale Software Prototyping
5 Discussion
5.1 Complementarity
5.2 Perspectives
6 Conclusion
References
Demon Hunt - The Role of Endsley's Demons of Situation Awareness in Maritime Accidents
1 Introduction
2 Related Work
3 Corpus
4 Analysis
4.1 Preparation
4.2 Generation of Keywords
4.3 Retrieval Method
5 Results
6 Discussion
7 Conclusion
References
User and Developer Experience
Are Software Developers Just Users of Development Tools? Assessing Developer Experience of a Graphical User Interface Designer
Abstract
1 Introduction
2 Background
2.1 GUI Designers
2.2 User Experience
2.3 Developer Experience
2.4 Motivation and Flow State Experience in Software Development
3 Method
3.1 Survey Contents
3.2 Procedure
3.3 Respondents
3.4 Analysis
3.5 Impact of Demographics
4 Results
4.1 Mann-Whitney U Test Results
4.2 Kendall's Tau Correlation Analysis
4.3 Responses to Open-Ended Questions
5 Discussion
5.1 Research Question Revisited
5.2 Discussion on Related Research
6 Limitations and Future Work
7 Conclusion
Acknowledgment
References
A Conceptual UX-Aware Model of Requirements
1 Introduction
2 Research Approach
3 Results and Analysis
4 Discussion
References
Keep the Beat: Audio Guidance for Runner Training
1 Introduction
2 Related Work
3 Audio Support
3.1 Cadence Analyser
3.2 Feedback Manager
3.3 Discussion
4 Evaluation
4.1 Test Design
4.2 Test Results
5 Conclusion and Future Work
References
Models and Methods
The Goals Approach: Enterprise Model-Driven Agile Human-Centered Software Engineering
Abstract
1 Introduction
2 Software Development Process
2.1 Foundations
3 Analysis Phase
3.1 Step 1-Business Process Identification
3.2 Step 2-User Task Identification
3.3 Step 3-Interaction Space Identification
3.4 Step 4-Business Rule Identification
3.5 Step 5-Data Entity Identification
4 Design Phase
4.1 Step 6-Task Model
4.2 Step 7-Interaction Modeling
4.3 Step 8-Business Logic Structuring
4.4 Step 9-Database Structuring
4.5 Step 10-Software Architecture Composition
5 Related Work
6 Conclusions
7 Future Work
Ackownledgments
References
Engineering Context-Adaptive UIs for Task-Continuous Cross-Channel Applications
1 Introduction
2 Background and Related Work
2.1 Multi-device UI Development
2.2 Cross-Channel UI Development
2.3 Adaptive UIs
3 Engineering Process
3.1 UI Modeling
3.2 Adaptation Modeling
3.3 Transformation
3.4 Execution and Adaptation
4 Instantiation of Engineering Process
4.1 Setting of the Case Study
4.2 UI/Adaptation Modeling and Transformation
4.3 Execution and Adaptation (Front-End)
4.4 Execution and Adaptation (Back-End)
5 Conclusion and Outlook
References
UCProMo-Towards a User-Centred Process Model
Abstract
1 Introduction
2 Background and Related Work
2.1 Process Models in SE
2.2 Process Models in HCI
2.3 Process Models that Combine SE and HCI
2.4 Summary of Background and Related Work
3 The UCProMo User-Centred Process Model
3.1 Plan the Human-Centred Design Process
3.2 Understand and Define Users, Tasks, and Contexts
3.3 Specify System Requirements
3.4 Design User Tasks, and User Interactions
3.5 Develop the System
3.6 Evaluate the System
3.7 Deploy the System
4 Discussion and Conclusions
Acknowledgements
References
Using and Adopting Tools
Collaborative Task Modelling on the Web
Abstract
1 Introduction
2 State of the Art
3 Target Scenarios
4 The Design of the Collaborative Features
4.1 Roles and Access Rights in Handling Task Models
4.2 Enhancing Mutual Awareness Among Users
4.3 Coordination Between Users Collaboratively Handling a Task Model
4.4 Supporting Communication Between Users
4.5 Cloud Support for Sharing Task Models
4.6 Implementation
5 User Feedback
5.1 Participants and Tasks
5.2 Procedure and Design
5.3 Results
5.4 Discussion
6 Conclusions
References
Ceiling and Threshold of PaaS Tools: The Role of Learnability in Tool Adoption
Abstract
1 Introduction
1.1 State of the Art
2 Research Question
3 Study
3.1 Sample
3.2 Methodology
4 Results
4.1 Learnability Issues
4.2 Usability Defects
4.3 Performance
4.4 Statistical Analysis
5 Threshold and Ceiling
6 Discussion
7 Conclusion
References
Demos and Posters
User Experience Evaluation Methods: Lessons Learned from an Interactive TV Case-Study
Abstract
1 Introduction
2 State of the Art
3 Problem Description, Method Selection and Adaptation
4 Procedure and Results
5 Lessons Learned
6 Conclusion
References
Endev: Declarative Prototyping with Data
1 Introduction
2 Related Work
3 Setup-Free Prototyping with Endev
4 On-the-fly Creation of Own Data
5 Seamless Integration of API Data
6 Behind the Scenes
7 Conclusion and Future Work
References
Collaborative Task Modeling: A First Prototype Integrated in HAMSTERS
Abstract
1 Introduction
2 Task Models
3 Computer Supported Cooperative Work
4 Collaborative Support in Task Modeling Environments
5 Mock-Ups of Collaborative Functions
6 Conclusions
References
Accelerated Development for Accessible Apps -- Model Driven Development of Transportation Apps for Visually Impaired People
1 Introduction
2 Related Work
3 A Concept for Model-Driven-Development for Accessible Apps
3.1 Model
3.2 Modeling Language
3.3 App Accessibility
3.4 App Generation
4 Conclusion
References
Author Index

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Human-Centered and Error-Resilient Systems Development

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