
Leading at a Higher Level
Description
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From The One Minute Manager (R) to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. For 40 years, The Ken Blanchard Companies (R) has helped thousands of organizations become more people oriented, customer centered, performance driven, and socially responsible.
Now, in this fully updated third edition of Leading at a Higher Level, Blanchard and his colleagues bring together all they've learned about world-class leadership, including brand new chapters on building a high-trust workplace, collaborating for high performance, driving success through mentoring, and leading at the organizational level. You'll discover how to create targets and visions based on the "quadruple bottom line" and make sure people know who you are, where you're going, and the values that will guide your journey.
Leading at a Higher Level presents the definitive discussion about using SLII (R)-the most widely used leadership model in the world-to lead yourself, individuals, teams, and entire organizations. More important, you'll learn how to dig deep within, discover the personal "leadership point of view" all great leaders possess, and apply it throughout your entire life. This book will guide you, inspire you, provoke you, and be your touchstone. Discover how to...
Go beyond the short term and zero in on the right target and vision
Eliminate the gap between your company's stated values and actual behavior
Deliver legendary, maniacal customer service and earn raving fans
Truly empower your people and unleash their incredible potential
Create a coaching culture that boosts performance at every level
Ground your leadership in humility and focus on the greater good
Leading at a Higher Level is for everyone who wants to become a better leader in any company, any organization, any area of life.
"Leading at a Higher Level makes clear that respect and integrity aren't pleasant-sounding options; they are essential criteria for an organization's survival. As inspiring as it is instructive, this book belongs in every leader's core curriculum."
-WARREN BENNIS, bestselling author of Leaders and On Becoming a Leader
"If you want to have a great company, you don't have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching."
-HORST SCHULZE, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC
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Person
This book contains indispensable contributions from The Ken Blanchard Companies' founding associates and consulting partners, including Marjorie Blanchard, Madeleine Homan Blanchard, Scott Blanchard, Don Carew, Eunice Parisi-Carew, Randy Conley, Kathy Cuff, Garry Demarest, Claire Diaz-Ortiz, Chris Edmonds, Fred Finch, Susan Fowler, Bob Glaser, Lael Good, Vicki Halsey, Laurie Hawkins, Judd Hoekstra, Fay Kandarian, Linda Miller, Alan Randolph, Jane Ripley, Jesse Stoner, Drea Zigarmi, and Pat Zigarmi.
Content
Chapter 1 Is Your Organization High Performing?
Chapter 2 The Power of Vision
SECTION II: TREAT YOUR PEOPLE RIGHT
Chapter 3 Empowerment Is the Key
Chapter 4 SLII (R): The Integrating Concept
Chapter 5 Self Leadership: The Power Behind Empowerment
Chapter 6 One-on-One Leadership
Chapter 7 Essential Skills for One-on-One Leadership
Chapter 8 Building Trust
Chapter 9 Coaching: A Key Competency for Leadership Development
Chapter 10 Mentoring: The Key to Life Planning
Chapter 11 Team Leadership
Chapter 12 Collaboration: Fuel for High Performance
Chapter 13 Organizational Leadership
Chapter 14 Organizational Change: Why People Resist It
Chapter 15 Leading People Through Change
Chapter 16 Managing a Successful Cultural Transformation
SECTION III: TREAT YOUR CUSTOMERS RIGHT
Chapter 17 Serving Customers at a Higher Level
SECTION IV: HAVE THE RIGHT KIND OF LEADERSHIP
Chapter 18 Servant Leadership
Chapter 19 Determining Your Leadership Point of View
Index
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File format: ePUB
Copy protection: Watermark-DRM (Digital Rights Management)
System requirements:
- Computer (Windows; MacOS X; Linux): Use a reading software that can process the file format ePUB: e.g., Adobe Digital Editions or FBReader – both free (see eBook Help).
- Tablet/Smartphone (Android; iOS): Before downloading, install the free app Adobe Digital Editions (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (not Kindle).
The file format ePUB works well for novels and non-fiction books – i.e., „flowing” text without complex layout. On an e-reader or smartphone, line and page breaks automatically adjust to fit the small displays.
This eBook uses Watermark-DRM, a „soft” copy protection. This means that there are no technical restrictions to prevent illegal distribution. However, there is a personalised watermark embedded in the eBook that can be used to identify the purchaser of the eBook in the event of misuse and to provide evidence for legal purposes.
For more information, see our eBook Help page.