
Managing the Unthinkable
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"There is special appeal in the stories of academic leaders who have been though the unthinkable. Risk auditing, preparation, and careful planning are all important, but even then 'bad things happen to good people and institutions.' Most of the authors have been forced to manage the unthinkable. We can all gain from learning through the experiences and insights of these able leaders."Peter McPherson, President Emeritus, Michigan State University and President of the Association of Public and Land-grant Universities
"Institution crises, while often defying imagination, require a process of advance imagining. Bataille and Cordova have assembled experienced voices to share the essential challenges of preparing for and responding to campus crises. Also, this important volume gives helpful attention to a governing board's appropriate oversight of crisis-related policies and their implementation. While advance planning and assessment can mitigate some risk and facilitate transparent and effective responses, ultimately it is about ensuring campus safety. Effective leadership can go a long way in protecting what matters most."
Rick Legon, President, Association of Governing Boards of Universities and Colleges
"Managing the Unthinkable is absolutely a must-read for campus leadership. The insights provided by these firsthand, expert accounts of crisis management will go a long way toward helping campuses create cultures of effective, as well as immensely sensitive, responsiveness.
The honesty in this work is breathtaking, and I applaud the authors' sharing their invaluable lessons learned with such detail and clarity. It's highly readable, engrossing even. Nowhere else will you find a more comprehensive, up-to-date, and strikingly thoughtful guide to building crisis management into any campus's protocol."
Nancy L. Zimpher, Chancellor, The State University of New York
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Copy protection: Adobe-DRM (Digital Rights Management)
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