Root Cause Analysis
A Step-By-Step Guide to Using the Right Tool at the Right Time
1st Edition
Published on 3. December 2014
154 pages
978-1-4822-5880-6 (ISBN)
Description
Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA team the failed part.Root Cause Analysis: A Step-By-Step
More details
Edition
1. Auflage
Language
English
Place of publication
OR
United States
Publishing group
Taylor & Francis Inc
Target group
Professional and scholarly
Quality engineers, quality technicians, and quality managers; also useful for Six Sigma Green Belts and Six Sigma Black Belts.
Illustrations
72 s/w Abbildungen
72 b/w images
ISBN-13
978-1-4822-5880-6 (9781482258806)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Matthew A. Barsalou
Root Cause Analysis
A Step-By-Step Guide to Using the Right Tool at the Right Time
Book
12/2014
1st Edition
Apple Academic Press Inc.
€42.50
Article not available for order
Person
Matthew Barsalou is employed by BorgWarner Turbo Systems Engineering GmbH, where he provides engineering teams with support and training in quality-related tools and methods, including root cause analysis. He has a master of liberal studies from Fort Hays State University and a master of science in business administration and engineering from Wilhelm B?chner Hochschule. His past positions include quality/laboratory technician, quality engineer, and quality manager.
Matthew Barsalou's certifications include T quality management representative, quality manager, quality auditor, and ISO/TS (International Organization for Standardization/Technical Specification) 16949 quality auditor as well as American Society for Quality certifications as quality technician, quality engineer, and Six Sigma Black Belt.
He is the American Society for Quality's Statistics Division Newsletter editor and a frequent contributor to Quality Digest, the Minitab Blog, and has published in German, American, and British quality journals.
Matthew Barsalou's certifications include T quality management representative, quality manager, quality auditor, and ISO/TS (International Organization for Standardization/Technical Specification) 16949 quality auditor as well as American Society for Quality certifications as quality technician, quality engineer, and Six Sigma Black Belt.
He is the American Society for Quality's Statistics Division Newsletter editor and a frequent contributor to Quality Digest, the Minitab Blog, and has published in German, American, and British quality journals.
Content
Introduction to Root Cause Analysis. The Scientific Method and Root Cause Analysis. The Classic Seven Quality Tools for Root Cause Analysis. The Seven Management Tools. Other Tools for Root Cause Analysis. Exploratory Data Analysis and Root Cause Analysis. Customer Complaint-Related Root Cause Analysis. Example of a Root Cause Analysis. Root Cause Analysis Quick Reference. Introduction to Root Cause Analysis. The Science of Root Cause Analysis. The Classic Seven Quality Tools. The Seven Management Tools. Other Quality Tools for Root Cause Analysis. Exploratory Data Analysis. Customer Quality Issues.
