
Targeting the Positive with Behaviours that Challenge
Description
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With a focus on:
? Identifying behaviours
? Understanding and empathising
? Pro-active planning
? Recognizing escalation
? Responding appropriately
? Learning from incidents
The chapters provide significant information about why difficult situations arise and understanding people. A person-centred approach increases competency, confidence, resilience, and empathy so that caregivers feel more assured and settled about what they do. These effective methods build trusting relationships, teach new skills, and de-escalate situations safely, improving outcomes for both those who give support and those who receive it.
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File format: ePUB
Copy protection: Adobe-DRM (Digital Rights Management)
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