
Operational Excellence in the New Digital Era
Description
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This book uses a systems-based approach to show how operational excellence can be pursued, achieved, and sustained. It offers a systems perspective for operational excellence and discusses the evolution of products from the classical operation era to present day digital operations. It covers the role of global markets on domestic operations, presents operational work design and ergonomics, and combines industrial engineering, advanced research, and practical experience.
This book is a useful guide for scholars, practitioners and those involved in engineering, management, and business fields.
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Persons
LauraLee Cromarty has over 40 yearsaEUR (TM) experience in manufacturing, retail and service industries. She has worked on continuous improvement projects, managed operations and facilitated change. She is a Fellow of the Institute of Industrial and Systems Engineers. Lauralee is currently retired and a Small Business Mentor for SCORE Austin Chapter.
Content
Chapter 2: Digital Platforms for Operational Excellence
Chapter 3: Systems Thinking in the Digital Era
Chapter 4: Work Performance Excellence via Project Management
Appendix: Glossary of Terminologies in the Digital Era
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