
The Servant Leader
Description
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Person
Content
- Intro
- Praise
- Title Page
- Copyright
- Contents
- Foreword
- Introduction
- Part One
- Chapter One
- Be Authentic
- Be Vulnerable
- Be Accepting
- Be Present
- Be Useful
- Chapter Two
- Purpose
- Mission
- Values
- Part Two
- Chapter Three
- Chapter Four
- Chapter Five
- Job Descriptions
- Performance Standards
- Performance Appraisals
- Chapter Six
- Myth One: We Are More Connected
- Myth Two: All Our Electronic Tools Have Made Communication Faster, Better, and More Accurate
- Myth Three: Having People Come to a Central Place to Work in Groups Is Being Made Obsolete by the New Tools
- Myth Four: When People Multitask They Get More Done
- Part Three
- Chapter Seven
- The Negative Appraisal
- Firing People
- Layoffs
- Structural Changes
- Chapter Eight
- Sickness and Disability
- Family Sickness or Disability
- Alcoholism and Substance Abuse
- Office Romances
- Sexual Harassment
- Chapter Nine
- Lawsuits
- Part Four
- Chapter Ten
- Chapter Eleven
- Preventing Conflict
- Resolving Conflict
- Conflicts of Viewpoint
- Conflicts of Personality
- The Opening Statement
- The Technique
- Managing Conflict
- Managing Your Own Conflict
- Chapter Twelve
- Long Hours, Burnout, and the Job as Hiding Place
- Community Involvement
- Chapter Thirteen
- Redefine Success
- Stay Centered and Trust the People
- Prepare Yourself and Your People
- Epilogue
- Dedication
- Acknowledgments
- Also by James A. Autry
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Copy protection: Adobe-DRM (Digital Rights Management)
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