
Whole-Scale Change
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Content
- Intro
- Contents
- Preface
- CHAPTER 1 Discovering the Magic: What Is Whole-Scale?
- Introduction
- The Richmond Savings Story-1995
- The Roots of the Term Whole-Scale
- Unleashing the Power of the Microcosm
- Uniting Multiple Realities
- What Is it? A Journey or a Process?
- What Is Action Learning?
- Creating Paradigm Shifts: The DVF Formula
- Summary
- CHAPTER 2 Pointing the Way to the Magic
- A Story of Systems Thinking in the Community: The National Caucus and Center on Black Aged, Inc. (NCBA)
- The Convening Issues
- Following the Star: A Whole System Journey
- Outcomes
- An Exploration of Systems Thinking
- The Star of Success-Six Keys to a Successful Journey
- A Whole Systems Perspective: The Shining Star
- Implications of the Star as a Diagnostic and Planning Tool
- A Story About Using the Star of Success to Point to the Magic: The SSO Story
- The Business Situation
- A Whole-Scale Intervention from the Star of Success Point of View
- Event Outcomes
- Results After One Year
- Summary
- CHAPTER 3 Building Momentum: Planning the Whole-Scale Project
- Introduction
- Scoping the Project
- The Initial Meeting
- Engaging Leadership
- Assessing Readiness
- Timing
- DVF Formula
- Willingness to Work Participatively with Their Organizations
- Contracting
- Developing the Project Plan
- Statement of Work
- Project Structure
- Schedule and Key Milestones
- Project Resources
- Aligning and Developing Leadership
- Doing "Discovery" Work
- Building an Infrastructure to Enable Whole Systems Change
- The Leadership Team or Steering Committee
- Other Team Structures
- The Consultant
- Summary
- The Need for a Strong Foundation
- Insights
- CHAPTER 4 Unleashing the Magic: Strategic Direction
- Introduction
- The Whole-Scale Approach to Crafting Strategic Direction
- Strategic Direction Development and Implementation Roadmap
- A Story About Developing Strategic Direction-The Vision Systems Company
- The Business Situation
- The Intervention
- The Results
- A Story About Applying Whole-Scale Approach to Strategic Thinking: Scenario Building
- The Business Situation
- The Intervention
- The Results
- Systems Approach to Strategic Thinking
- Unique Features of Roles and Responsibilities for Strategic Direction Development
- The Leadership Team or Steering Committee
- The Core Team in Strategy Work
- The Consultant
- Summary
- CHAPTER 5 Co-Creating: Designing Organizations
- Introduction
- Whole-Scale: The Organization Design Application
- The Whole-Scale Organization Design Implementation Roadmap
- Unique Features of Infrastructures for Whole-Scale Organization Design Implementation Roadmap
- The Leadership Team or Steering Committee
- The Core Team
- The Research or Implementation Planning Team
- The Road to Organization Design
- Getting Started
- Leadership Alignment
- The Launch Event
- Design Events: Process and Organization
- Implementation Events
- Reunion Events
- Deep Dives
- A DANNEMILLER TYSON STORY
- Applying Whole-Scale to Organization Design at a Government Education and Training Organization
- Overview
- GET TING STARTED: OCTOBER/NOVEMBER 1997
- Scoping the Change Effort and Building a Project Plan
- Building on the Infrastructure
- Leadership Alignment: Why Change?
- Leadership Alignment: All Managers Off-site November '97
- THE JOURNEY
- WOW (Whole Office Workshop) I: "Ensuring Our Future in a Competitive Business Environment"
- WOW II: Listening to Customers
- WOW III: Designing the New Office
- WOW IV: Transitioning Our Way into the Future
- WOW V: Implementation Event
- LAUNCHING THE NEW ORGANIZATION UNITS
- Micro Design: Taking Hold of the Day-to-Day
- Continuation and Follow-through
- CHECKPOINT: LOOKING BACK, LOOKING FORWARD
- Insights Concerning Moving Fast and Deep
- Summary
- CHAPTER 6 Integrating: Mergers and Acquisitions
- Introduction
- The Need for a Business Case
- Newly Formed Organizations Face Numerous Challenges
- The Star of Success
- Strategic Direction: Star of Success
- Developing All Components of the True North Star
- Roadmap for Mergers and Acquisitions
- Tower Automotive: Growing a Culture While Growing a Company
- Summary
- CHAPTER 7 Sustaining the Momentum Systemically
- Planning for Sustaining Momentum: "Good post-work planning begins the work."
- Application Principles
- Keep the System Whole
- Engage as Many Microcosms as Possible
- Build Critical Mass for Change
- Keep the Flame of Change Burning
- How To's for Sustaining Momentum
- Measurements
- Communications
- Structures
- Meetings
- Visual Displays
- A Story About a Community Seeking to Intervene in Escalating Violence
- Situation and Convening Issue
- Roadmap: Event Purpose and Its Role in the Overall Process
- Interim Results
- Reunion Event and Continuation Plans
- Summary
- CHAPTER 8 Truly Living Whole-Scale: Principles as Foundations
- Introduction
- Whole-Scale Guiding Principles
- Principles of the Whole-Scale Approach
- Principles of the Whole-Scale Practice
- Principles of Design
- CHAPTER 9 The Real Secrets of Whole-Scale: The Heart of Our Work
- DEEP DIVE A: Theory and Roots Underlying Whole-Scale
- Foundations of Our Work
- Older and Newer Wisdom
- Socio-Technical Systems (STS)
- Pathfinders' Wisdom
- How Whole-Scale Internalized STS
- Whole-Scale Change as an Enabler of Process Consultation
- Pathfinders' Wisdom
- How Whole-Scale Internalized Process Consultation
- Whole-Scale Change as an Enabler of Strategic Planning
- Pathfinders' Wisdom
- How Whole-Scale Internalized Strategic Planning
- Whole-Scale Change as an Enabler of the Systems Theory
- Pathfinders' Wisdom
- How Whole-Scale Internalized Systems Theory
- Whole-Scale Change as an Enabler of the New Sciences
- Pathfinders' Wisdom
- Systems Thinking and the Role of Chaos in Change
- How Whole-Scale Internalized New Sciences
- Whole-Scale Change as an Enabler of Appreciative Inquiry
- Pathfinders' Wisdom
- How Whole-Scale Resonates with Appreciative Inquiry
- DEEP DIVE B: Models and Processes that Unleash the Magic
- Seven Models that Work Simultaneously to Guide Whole-Scale Work
- D×V×F&R The Paradigm Shift Model: Formula for Change
- The Converge/Diverge Model
- Setting Strategic Direction Within Organizations: The Strategic Planning Model
- The Star of Success and the North Star
- DPPE (Data, Purpose, Plan, Evaluate)
- MCG: Membership-Control-Goals
- DEEP DIVE C: Strategic Planning Models and Tools
- The Whole-Scale Strategic Planning Model
- Strategic Terms and the Questions They Evoke
- What Is Strategic Direction? Why Is It So Important?
- A History of Creating Strategic Direction
- Creating Strategic Direction: The Star of Success and North Star
- The Breakpoint Model
- Doing the Strategic Gap Analysis Homework: Finding the Strategic Drivers
- DEEP DIVE D: Resources
- General Readings
- Roots and Theories: Selected Readings
- Readings About Whole-Scale
- World Wide Web Links
- Future Before You Plan
- Glossary
- A
- B
- C
- E
- F
- G
- H
- L
- M
- N
- O
- P
- R
- S
- W
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- Y
- About Dannemiller Tyson Associates
- About the Authors
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