Reference in the (post)Google age
Reference in the (post)Google age
Published on 19. February 2010
189 pages
978-1-84950-983-1 (ISBN)
Description
This e-book of Reference Services Review focuses on the ways in which libraries are adapting reference services to meet the different needs and research strategies employed by users working in a "e;(post) Google"e; age.
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Content
- Cover
- CONTENTS
- EDITORIAL ADVISORY BOARD
- Editorial
- Services in a (post)Google world
- What net generation students really want
- Why and how to mystery shop your reference desk
- Reference models in the electronic library
- The Research Center: creating an environment for interactive research consultations
- Reference service without the desk
- Reference at the commons: a case study
- The @One service environment: information services for and by the millennial generation
- Becoming a renaissance reference librarian in academe
- Web 2.0 for reference services staff training and communication
- Pecha Kucha: using "lightning talk" in university instruction
- Assessing the assessment: how institutions administered, interpreted, and used SAILS
- Note from the publisher
