Knowledge Management in Construction

Chapter 1 INTRODUCTION. Chapter 2 NATURE AND DIMENSIONS OF KNOWLEDGE MANAGEMENT. 2.1 Introduction; 2.2 Why knowledge management now? The Drivers;2.3 Nature of knowledge; 2.4 Extra organisational knowledge andabsorptive capacity; 2.5 Key knowledge processes; 2.6Conclusions. Chapter 3 CONSTRUCTION AS A KNOWLEDGE-BASED INDUSTRY. 3.1 Introduction; 3.2 Construction industry and knowledgeintensive products and services; 3.3 Knowledge production inConstruction; 3.4 Communicating and sharing knowledge; 3.5 Creatingand sustaining a knowledge culture; 3.6 Conclusions. Chapter 4 THE BUSINESS CASE FOR KNOWLEDGE MANAGEMENT. 4.1 Introduction; 4.2 What does Knowledge Management mean toConstruction?; 4.3 What Knowledge Management strategy should beadopted?; 4.4 Delivering Knowledge Management in practice; 4.5 Abusiness case for Knowledge Management; 4.6 The Future. Chapter 5 ORGANISATIONAL READINESS FOR KNOWLEDGE MANAGEMENT. 5.1 Introduction; 5.2 Importance of knowledge lifecyclemanagement (KLM); 5.3 Preparing the organisational context for KLM;5.4 Conclusions. Chapter 6 TOOLS AND TECHNIQUES FOR KNOWLEDGE MANAGEMENT. 6.1 Introduction; 6.2 Knowledge management tools; 6.3 SelectingKnowledge management tools; 6.4 The SeLEKT approach; 6.5Conclusions. Chapter 7 CROSS-PROJECT KNOWLEDGE MANAGEMENT. 7.1 Introduction; 7.2 Nature of projects; 7.3 Constructionprojects; 7.4 Cross project knowledge transfer; 7.5 Live captureand re-use of project knowledge; 7.6 Conclusions. Chapter 8 KNOWLEDGE MANAGEMENT AS A DRIVER FOR INNOVATION. 8.1 Introduction; 8.2 Knowledge management and innovations -building and maintaining capabilities; 8.3 Knowledge management andimproved innovations: Issues of strategy, process, structure,culture and technology; 8.4 Managing knowledge for exploitations:Implications for managers; 8.5 Conclusions. Chapter 9 PERFORMANCE MEASUREMENT IN KNOWLEDGE MANAGEMENT. 9.1 Introduction; 9.2 Why measure the performance of knowledgemanagement and knowledge assets; 9.3 Types of performance measures;9.4 Measurement approaches; 9.5 Application tools; 9.6Conclusions. Chapter 10 KM STATEGY DEVELOPMENT: A CLEVER APPROACH. 10.1 Introduction; 10.2 The CLEVER project; 10.3 The CleverFramework; 10.4 Utilisation and Evaluation of the Framework; 10.5Conclusions;. Chapter 11 CORPORATE MEMORY. 11.1 Introduction; 11.2 Research Methodology; 11.3 RelatedResearch; 11.4 Tacit knowledge, capture, sharing and reuse; 11.5Tacit and explicit knowledge capture, sharing and reuse; 11.6Conclusions. Chapter 12 BUILDING A KNOWLEDGE SHARING CULTURE IN CONSTRUCTIONPROJECT TEAMS. 12.1 Introduction; 12.2 Case study; 12.3 Discussion; 12.4Conclusions. Chapter 13 CONCLUDING NOTES. 13.1 Introduction; 13.2 Summary; 13.3 Benefits of knowledgemanagement to construction organisations; 13.4 Issues in knowledgemanagement implementation; Future directions