
Electronic Government and the Information Systems Perspective
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The 30 revised full papers presented were carefully reviewed and selected from numerous submissions. Among the topics addressed are aspects of security, reliability, privacy and anonymity of e-government systems, knowledge processing, service-oriented computing, and case studies of e-government systems in several countries.
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Content
- Title
- Preface
- Organization
- Table of Contents
- Session 1
- Health Care Integration in Practice: An Institutionalized Dilemma
- Introduction
- Method
- Swedish Health Care
- E-government Research
- The National Patient Summary Case
- Gap in the Law
- Resumption of Operation
- Discussion
- Reflections on the Method Used
- Conclusions
- References
- Frequency and Costs of Communication with Citizens in Local Government
- Introduction
- Method and Collection of Data
- The Continuum of Self Service in Local Government
- Information Retrieval, Forms, and E-mail Communication
- Analysis
- Conclusion
- References
- Session 2
- Taking Initial Steps towards Enterprise Architecture in Local Government
- Introduction
- Enterprise Architecture
- The NIST Enterprise Architecture Model
- Research Design
- The Case
- Data Collection
- Analysis
- Analysis
- Business Architecture Layer
- Information Architecture Layer
- Information System Architecture Layer
- Data Architecture Layer
- Delivery System Architecture Layer
- Conclusion
- References
- An Innovative Approach to the Development of E-Government Search Services
- Introduction
- Strategic Choices for Italia.gov
- Italia.gov.it: The Architectural Solution
- A Case of Study: MiaRubricaPEC
- Other Services Provided by Italia.gov.it
- Conclusion and Further Work
- References
- Learning from a Distributed Denial of Service Attack against a Legally Binding Electronic Election: Scenario, Operational Experience, Legal Consequences
- Introduction
- Case Study: Austrian Federation of Students' Election
- Methodology
- Related Work
- The Start of the Austrian E-voting Project
- Implementation of the Austrian E-voting Project
- DDoS Attack during the Election
- Analysis and Lessons Learned of the DDoS Attack - IT Security Needs Legal Basis
- Legal Aspects
- Technical Aspects
- Operational Aspects
- Conclusion
- References
- Session 3
- Threats to Legal Electronic Storage: Analysis and Countermeasures
- Introduction
- Polymorphic Files
- Threat Analysis
- Countermeasures
- Conclusion
- References
- Long-Term Preservation of Legal Resources
- Introduction
- Akoma Ntoso
- Design Principles
- Long-Term Preservation
- Rendering Form as the Original Form
- Legal Validity with Digital Signature
- The Akoma Ntoso Document Architecture
- The Authorial Layer
- The Editorial Layer
- Representation of Facts in Akoma Ntoso
- Transformation into a Proper Semantic Data Model Format
- Using Octuples to Store Non-textual Knowledge
- Conclusions
- References
- Secure and Privacy-Preserving Cross-Border Authentication: The STORK Pilot 'SaferChat'
- Introduction
- Secure User Authentication
- Provision of Related Identity Information
- Privacy Preservation
- Cross-Border Applicability
- STORK Interoperability Layer
- Integration of STORK into SaferChat
- Moodle
- SaferChat Architecture
- Conclusions
- References
- Digital Bangladesh - A Change We Can Believe in?
- Introduction
- Bangladesh: ICT Context in Brief
- Method
- Results
- Discussion
- Conclusion
- References
- Session 4
- An Empirical Investigation of User Involvement, Website Quality and Perceived User Satisfaction in eGovernment Environments
- Introduction
- Related Work
- Method
- Findings and Discussion
- User Testing in eGovernment Environments
- Impacts of User Testing on Website Quality
- Impacts of User Testing on Perceived User Satisfaction
- Conclusion
- Limitations
- References
- Pseudonymization Service for X-Roade Government Data Exchange Layer
- Introduction
- Security Model
- State of the Art
- Pseudonymization Framework of Iacono
- Pseudonymization Frameworks of Galindo and Verheul
- Pseudonymization Framework for the X-Road Infrastructure
- X-Road
- Pseudomymization Service for X-Road
- Security Considerations
- Implementation Details and Benchmarks
- Conclusions
- References
- Session 5
- Towards an Ontology to Support the Deployment of eParticipation Environments
- Introduction
- Electronic Government and eParticipation
- Ontologies in Electronic Government
- Ontologies and eParticipation
- Building the Ontology
- Defining the Scope of the Ontology
- Considering Reuse of Existing Ontologies
- Enumerating Important Terms in the Ontology
- Defining Classes and Subclasses in the Ontology
- Defining Class Properties
- Using the Ontology to Support Decision-Making in the Deployment of eParticipation Environments
- Conclusions
- References
- Community Structures for Large Scale Collaboration
- Introduction
- Describing System Evolution - Relationships and Complexity
- Community Architecture
- Defining the Cognitive Structure
- An Example of Modeling - Tendering
- Implementation
- Summary
- References
- OpenSocialGov: A Web 2.0 Environment for Governmental E-Service Delivery
- Introduction
- OpenSocial Scope and Features
- OpenSocialGov: Features, Provided Services and Implementation Issues
- OpenSocialGov Basic Features
- Provided Services and Implementation Issues
- OpenSocialGov Architecture
- A Simple Example
- Conclusions and Future Work
- References
- Session 6
- Visual Modeling of Workflow with Support to Multimedia and Spatiotemporal Indexing
- Introduction
- Related Works
- iProcess
- Architecture
- Workflow Modeling
- User Permissions
- Processes Registering
- Process Monitoring
- Process Search
- File Manager
- Case Study
- Conclusions and Future Works
- References
- Government-to-Business Personalized e-Services Using Semantic-Enhanced Recommender System
- Introduction
- Background and Related Works
- Web Personalization in e-Government
- Recommender Systems
- Differences between e-Commerce and e-Government Recommender Systems
- The Hybrid Semantic-Enhanced CF Recommendation Approach
- Experimental Results
- Experiments Data Sets
- Evaluation Metrics
- Benchmark Algorithms
- Experiments with Bizseker Data Set
- Experiments with MovieLens Data Set
- Conclusions and Future Studies
- References
- Monitoring Conformance to the Internal Regulation of an MSc Course Using Ontologies and Rules
- Introduction
- Related Work
- Semantic Web, Ontologies and Rules
- The Internal Regulations Ontology (IRO)
- Ontology Design and Construction
- Classes and Relations
- Modeling Decisions and Restrictions
- Use of SWRL Rules
- Conclusions and Future Work
- References
- Session 7
- E-Government Information Quality: A Case Study of Thailand
- Introduction
- Information Quality Dimensions
- Information Quality Model
- Information Quality of Thai e-Government
- Summary
- References
- The Effect of eGovernment on Corruption: Measuring Robustness of Indexes
- Introduction
- Method
- Corruption Indexes
- Corruption Perceptions Index (CPI)
- Control of Corruption Index (CCI)
- eGovernment Indexes
- Results
- RQ1: Are Corruption Indexes Consistent?
- RQ 2: Do eGovernment Indexes Consistently Predict Corruption?
- RQ 3: Which eGovernment Index(es) Best Predict Reduction in Corruption?
- RQ 4: What Makes an eGovernment Index Better Than Another in Predicting Effects on Corruption?
- Conclusions
- References
- An Ontology-Learning Knowledge Support System to Keep e-Organization's Knowledge Up-to-Date: A University Case Study
- Introduction
- Ontology Learning as a Methodological Option
- Methodological Resources Useful for Ontology Learning
- Knowledge Support Systems Based on Ontologies
- Common Ontology-Based KSS Characteristics
- KSS Improvement through OL Using Different e-KSOs
- Social Context of KSS Based on Ontology Learning
- An Ontology-Learning KSS (OLeKSS)
- System Components of an Ontology-Learning KSS
- Relevant Aspects of OLeKSS
- The OLeKSS Processes Supported by SMOL
- Academic Case Study
- Conclusions
- References
- How to INSPIRE Citizens: Towards Open Access to High-Volume Public Sector Geodata
- Introduction
- Key INSPIRE Requirements
- The OGC Coverage Standards Suite
- Coverage Model
- Web Coverage Service
- Web Coverage Processing Service
- EO-WCS
- Implementations
- Conclusion and Outlook
- References
- Mobile Government
- Mobility on the Rise
- Social Media and Mobile Devices
- Smartphones as Primary Internet Device
- Mobile Commerce
- Mobile Government
- Supporting e-Participation
- Frameworks
- Trends and Synergies
- References
- Session 8
- Using Protocols and Domain Specific Languages to Achieve Compliance of Administrative Processes with Legislation
- Introduction
- Background and Motivation
- Business Process Modeling
- Modeling Administrative Processes
- Achieving Compliance of AP Models with Legislation
- Administrative Process Modeling Life Cycle
- Formal Verification of Compliance
- Practical Solution and Algorithm
- Example
- Related Work
- Conclusions
- References
- Towards Reliable Intelligent Transportation Systems for e-Government
- Introduction
- Related Work
- Proposed Architecture
- Evaluations
- CPU and Memory
- Fault Tolerance
- Reliability
- Conclusion
- References
- Evaluation of e-Government Information Systems Agility in the Perspective of Sustainability
- Introduction
- e-Government Is Agility and Sustainability
- e-Government Is Agility
- e-Government Is Sustainability
- Agility/Sustainability Relationship
- Agility and Sustainability Approaches
- Agility Approaches
- Sustainability Approaches
- The Proposed Approach
- Agility Evaluation Framework
- Agility Evaluation Method
- Conclusion
- References
- Session 9
- Linked Open Data - A Means for Public Sector Information Management
- The Race towards Open Data
- Status and Principles of Open Government Data
- Political Mind-Set for Open Government Data in Europe
- Open Government Data as an Element of Information Management in Public Administration?
- The Road to Open Government Data
- Linked Open Government Data
- Everything Receives an URI
- Data Formats for Linked Open Government Data
- Data Management, Data Transformation, and Reliability of Resource Identifiers
- Ontologies for Describing Non-information Resources
- API Interface for Data Manipulation
- Publication of Information Sources
- Conclusion an Future Prospects
- References
- Voice Enabled G2C Applications for M-Government Using Open Source Software
- Introduction
- Challenges
- e-Governance Using FOSS
- Mobile Application Development
- Android Platform
- Voice Gateway Server Architecture
- Prototype Implementation
- Vegetable Prices Application
- Weather Update Application
- Flight Status Application
- Conclusion
- References
- A Shared Certified Mail System for the Austrian Public and Private Sectors
- Introduction
- Background
- CMS Provided on the Internet
- The Austrian Governmental CMS
- Security Requirements
- Privacy
- Threats
- Security Architecture
- Qualified Identification
- Trust Domain Separated Security Model
- Security Considerations
- Implementation
- Related Work
- Conclusions
- References
- Session 10
- Verifiable Encrypted Redundancy for Mix-Type Remote Electronic Voting
- Introduction
- The ``Proof of Product with Redundancy'' Paradigm
- Our Proposal
- ElGamal Cryptosystem
- System Description
- Setup
- Vote Composition
- Proving Redundancy Correctness
- Dummy Addition and Mixing
- Dummy Tracing and Removal
- Homomorphic Aggregation Checking
- Redundancy Checking
- Vote Decryption
- Failure Recovery
- Security Analysis
- Integrity
- Privacy
- Performance
- Conclusion and Future Work
- References
- Practical Remote End-to-End Voting Scheme
- Introduction
- Remote End-to-End Voting
- Participating Parties
- Basic Remote Voting Scheme
- General Remote Voting Scheme
- Voter Reference Refresh
- Security Proofs
- Definition of Coercion Resistance
- Security Proof of Coercion Resistance
- Definition of Verifiability
- Security Proof of Verifiability
- Conclusion
- References
- An Evaluation of Whether the Psychological Traits of Managers Are Relevant to Their Intentions to Purchase E-government Software
- Introduction
- Theoretical Background and Hypothesis Development
- Personal Innovativeness
- Personal Involvement
- Research Model and Hypotheses
- Research Results
- Conclusions and Managerial Implications
- References
- Author Index
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