
Intelligent Businessman's Guide to Japan
Description
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For Westerners dealing with Japanese, simple differences in business practices can be troublesome obstacles to successful negotiation. They need not be according to sociologist Jon P. Alston. In this informed and straightforward presentation, Alston describes common Japanese rules for social interaction, and shows how foreigners who understand them can put this knowledge to profitable use. In such chapters as:
- Establishing a Personal Relationship
- Closing the Deal
- Maintaining Contact
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Content
- Intro
- Contents
- Foreword, By Roy A. Herberger, Jr.
- 1. The Japanese Corporation
- Groupism
- Familism
- Japan, Inc.
- 2. Basic Business Etiquette
- Dressing Conservatively
- Being on Time
- The Business Card
- Meishi Etiquette
- Introductions
- Seating
- No Business Lunches
- Buyer and Seller Relationships
- Being a Good Tourist
- Speaking Japanese
- Exchanging Gifts
- After Hours
- Entertaining
- Other Leisure Activities
- 3. Negotiating Basics
- Mediators
- Interpreters
- The Size of the Teams
- Indirect Style
- Logic
- Saying Yes and Meaning No
- Asking Questions
- Honne and Tatemae
- Body Language
- Gestures
- Japanese and Western Contracts
- The Role of Lawyers
- The Home-Court Advantage
- 4. The Negotiating Process
- The Need for Patience
- Getting Started
- Establishing a Personal Relationship
- Being Prepared
- Presentations
- Speaking Softly
- Barriers to Quick Negotiations
- Problems During Negotiations
- Adjourning
- Letters of Understanding
- Asking More Questions
- Offering Concessions
- Closing the Deal
- Maintaining Contact
- 5. Getting Along in Japan
- Landing in Japan
- Jet Lag
- Your Best Friends in Japan
- Your Hotel
- Getting Lost
- Eating
- Drinking
- Tipping
- Money
- Appendix 1: Useful Expressions
- Appendix 2: Practical Information
- Major Holidays and Store Hours
- Transportation
- Telephones
- Postal Services
- Climate
- Appendix 3: Useful Phone Numbers
- General
- Area Codes
- Major Airlines
- Foreign Banks
- Government Offices
- Foreign Diplomatic Offices and Chambers of Commerce
- Bookstores
- Major Hotels in Tokyo
- Appendix 4: Useful Publications
- Business and Economy
- General
- Newspapers
- Other Business-Related Publications
- References
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