
Human Interaction and Emerging Technologies
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User Experience of a Social Media Based Knowledge Sharing System in Industry Work, Chapter of this book is available open access under a CC BY 4.0 license at link.springer.com
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Content
- Intro
- Preface
- Contents
- Human-Centered Design
- Social Robots: Development and Evaluation of a Human-Centered Application Scenario
- Abstract
- 1 Introduction
- 2 Methodology
- 2.1 Context of Use Analysis
- 2.2 Specification of User Requirements and Development of Application Scenario
- 2.3 Evaluation of Application Scenario
- 2.4 Process Evaluation with Employees
- 3 Results
- 4 Discussion and Conclusion
- References
- Addressing Accountability in Highly Autonomous Virtual Assistants
- Abstract
- 1 Introduction
- 2 Method
- 3 Discussion
- 4 Conclusion
- References
- From Aggregation to Navigation: Large Image Collections Seeking and Exploration
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Study
- 4 Analysis
- 5 Discussion
- References
- Levels of Driving Automation from a User's Perspective: How Are the Levels Represented in the User's Mental Model?
- Abstract
- 1 Introduction
- 2 Method
- 3 Discussion and Limitations
- References
- What Do You Do? An Analysis of Non-driving Related Activities During a 60 Minutes Conditionally Automated Highway Drive
- Abstract
- 1 Introduction
- 2 Method
- 3 Results
- 4 Discussion and Conclusion
- Acknowledgements
- References
- Virtual Workshops on the Road: Co-designing with Drivers, Within Context in Real-Time
- Abstract
- 1 Introduction
- 2 Method
- 2.1 Real-Time Collaboration Taxonomy
- 2.2 Stimulus Materials
- 2.3 Participant Recruitment
- 2.4 Measurement Instruments
- 3 Results
- 3.1 Discourse Analysis
- 3.2 Thematic Analysis
- 3.3 Creativity Analysis
- 4 Discussion
- Acknowledgements
- References
- From Apology to Compensation: A Multi-level Taxonomy of Trust Reparation for Highly Automated Virtual Assistants
- Abstract
- 1 Introduction
- 2 Method
- 3 Discussion
- 4 Conclusion
- References
- Ethics in Designing Intelligent Systems
- Abstract
- 1 Introduction
- 2 Ethics and Emotions
- 3 Appraisal, Experience and Discourse in Ethics
- 4 The Limitations of Intelligent Systems
- 5 Ethics of Technology Supported Actions
- References
- Implementing Workplace Technologies: A Motivation-Oriented Approach
- Abstract
- 1 Introduction
- 2 Technologies Influencing Job Characteristics
- 2.1 Skill Variety, Task Identity, and Task Significance
- 2.2 Autonomy
- 2.3 Feedback
- 3 Conclusion
- Acknowledgments
- References
- '3DPix' - Design Thinking for Desktop Personal 3D-Printers-A Project Oriented Training Method
- Abstract
- 1 Introduction
- 2 3DPix: Behind the Method
- 2.1 Brief and Re-brief
- 2.2 The Development Process
- 3 The Structure of the Method and Summary
- References
- Concepts for Improving Employee Qualifications for Resource-Efficient Chipping Production
- Abstract
- 1 Introduction
- 2 Background
- 2.1 Transfer of Knowledge
- 2.2 Actual Learning Environment
- 2.3 Digital Learning Environment - Learning Platform
- 2.4 Blended-Learning-Concept
- 3 Pilot Qualification Concept
- 3.1 Goal of the Qualification Concept
- 3.2 Focus of the Qualification Concept
- 3.3 Realization of the Qualification Concept
- 4 Summary
- Acknowledgments
- References
- Selecting AAC Tools and Strategies for Interactions with Teachers and Students at Special Needs School for Children with Intellectual Disabilities
- Abstract
- 1 Introduction
- 2 STalk2 Mobile App
- 3 Method
- 4 Results and Discussion
- 5 Conclusion
- Acknowledgments
- References
- Judgment Analysis for Real-Time Decision Support Using the Cognitive Shadow Policy-Capturing System
- Abstract
- 1 Introduction
- 1.1 Policy-Capturing System
- 1.2 Research Objective
- 2 Method
- 2.1 Simulated Task Environment
- 3 Results
- 4 Discussion
- Acknowledgments
- References
- Impact of Disruptive Technologies on the Human Attitude
- Abstract
- 1 Introduction
- 2 Historical Analogy
- 3 Primary and Secondary Memory
- 4 Knowledge Filter Model
- 5 Conclusions
- References
- Transnational Communities and Vernacular Expressions in Abu Dhabi's Industrial Spaces
- Abstract
- 1 Introduction
- 2 Identity and Shared Space in the Modern City
- 3 Design Guidelines and Safety Regulations for Labor Housing
- 4 Conclusion
- References
- Space Architecture: The Rise of a New Discipline in Architecture and Design Curricula
- Abstract
- 1 Introduction
- 2 Space Architecture as Discipline
- 3 Conclusions
- References
- Application of Fuzzy Evaluation Methods on Campus Security Awareness
- Abstract
- 1 Introduction
- 2 Paper Preparation
- 2.1 Evaluation Factor Sets
- 2.2 The Establishment of Evaluation Result Sets
- 2.3 Determining the Weight of Indexes Using AHP Method
- 2.4 Single Factor Evaluation, Fuzzy Relation Matrix R
- 2.5 Comprehensive Fuzzy Evaluation
- 3 Empirical Analysis
- 3.1 Model Establishment of Fuzzy Comprehensive Evaluation
- 3.2 Weight Calculation
- 3.3 Single Factor Evaluation Matrix
- 3.4 Fuzzy Comprehensive Evaluation
- 4 Conclusion
- Acknowledgments
- References
- Diurnal Temperature Variation in an Idealized Room for Different Wall Materials Using a Thermal Load Model in the Philippine Setting
- Abstract
- 1 Introduction
- 2 Atmospheric Variables
- 3 Thermodynamics of the System
- 3.1 Thermal Load Model
- 4 Results and Discussion
- 5 Conclusions and Recommendations
- References
- User Experience of a Social Media Based Knowledge Sharing System in Industry Work
- Abstract
- 1 Introduction
- 2 Social Media Platform
- 3 Methods
- 4 Results
- 4.1 User Experience, Usability and User Acceptance
- 4.2 Comments and Development Ideas
- 5 Conclusions
- Acknowledgments
- References
- User Interface Design for Remote Small Airport Operation
- Abstract
- 1 Introduction
- 2 Design Process
- 2.1 Survey of Target Operations (Remote Aerodrome Flight Information Services: AFIS)
- 3 Create an Interface Design Idea
- 3.1 Consider Space Design and Layout Design
- 3.2 Simple Prototype
- 4 User Test and Evaluation
- 5 Summary
- References
- Motion Capturing for the Evaluation of Ergonomically Designed Guitars
- Abstract
- 1 Introduction
- 2 Methods
- 2.1 Motion Capturing
- 3 Results and Discussion
- 4 Conclusion
- References
- User Test: How Many Users Are Needed to Find the Psychophysiological Pain Points in a Journey Map?
- Abstract
- 1 Introduction
- 2 Background
- 2.1 Sample Size in Usability Testing
- 2.2 Psychophysiological Measures in Usability Testing
- 2.3 PPP
- 3 Method
- 3.1 Design, Sample, and Procedure
- 3.2 Apparatus
- 3.3 Analysis
- 4 Results
- 5 Discussion and Concluding Comments
- References
- Seeking Cognitive Convergence: Small Group Collaborative Visualization in the Library Learning Commons
- Abstract
- 1 Introduction
- 2 Small Group Co-located Visualization
- 3 Data Collection and Analysis
- 3.1 Small Group User Spatial Preferences
- 3.2 Visual Experience in Spatial Environments
- 3.3 Shared Visualization and Group Proxemics
- 4 Conclusion
- References
- Genesis of Attention in the Process of Interaction Weak Visual Person - Work System in a Local Environment
- Abstract
- 1 Introduction
- 2 Context
- 3 Description of Human Interaction
- 4 Methodology
- 5 Conclusions
- References
- Investigating Educationally Fruitful Speech-Based Methods to Assist People with Special Needs to Care Potted Plants
- Abstract
- 1 Introduction
- 2 Design and Implementation
- 3 Results and Discussion
- 4 Conclusions and Future Plans
- References
- Actuarial Models in the Design of Human-Oriented Production Systems and Products
- Abstract
- 1 Introduction
- 2 Economic Security Management: The Use of Actuarial Models
- 3 Experience in the Organization of Design Using Actuarial Models
- 4 Conclusion
- References
- Exploration of Product Design Emotion Based on Three-Level Theory of Emotional Design
- Abstract
- 1 Introduction
- 2 Basic Theories
- 3 Experiment
- 4 Discoveries
- 4.1 Typical Emotion Words in Product Design
- 4.2 Mental Model of Emotion
- 4.3 Mono-Emotion Products and Multi-emotion Products
- 4.4 Emotion Distributions in Product Design
- 5 Inspirations
- 5.1 Five Senses Design Method
- 5.2 Emotional Design Based on Experience Process
- 5.3 Emotional Design Based on Hierarchy of Needs
- 6 Conclusion
- References
- Co-creation Design Mechanism for the Online Entrepreneur Community Building
- Abstract
- 1 Introduction
- 2 Challenges and Problems
- 3 Related Works
- 3.1 Academic Research on Co-creation Approaches
- 3.2 Project Analysis of Co-creation Online Entrepreneur Community
- 4 User Research
- 5 Findings and Design Strategy
- 5.1 An Online Entrepreneur Community with the Co-creation Design Method
- 5.2 Implementation Strategy
- 6 Conclusions
- References
- Use of Robotics Laboratory Programs in Improving STEAM Outcomes in India
- Abstract
- 1 Introduction
- 2 Background of Study
- 3 Results and Analysis
- 4 Conclusions
- References
- Designing a Pleasant Waiting Area for the Gastrointestinal Endoscopy Unit Based on Subjective Experiences and Needs of the Japanese People
- Abstract
- 1 Introduction
- 2 Methods
- 3 Results and Discussions
- 3.1 Patients' Types and Procedures
- 3.2 Space Design Evaluation from the Outpatients' Points of Views
- 3.3 Space Design Evaluation from the Medical Staff's Points of Views
- 4 Conclusions
- References
- Natural Human-Robot Interaction Toolkit
- Abstract
- 1 Introduction
- 2 Human-Robot Interaction System
- 2.1 Software
- 2.2 Hardware
- 3 Case Study
- 4 Future Work
- 5 Conclusion
- Acknowledgements
- References
- Research and Improvement of Enterprise Safety Behavior Based on SEM
- Abstract
- 1 Introduction
- 2 Design the Scheme of Investigation Sample Size and Reliability
- 2.1 Sample Selection
- 2.2 Questionnaire Design
- 2.3 Reliability of Statistical Data
- 3 The Establishment of SEM
- 3.1 Initial Establishment of SEM Model
- 3.2 Results of SEM Model Fitting
- 3.3 Model Results Analysis
- 4 Suggestions
- Acknowledgments
- References
- Towards the Linguistic Gender Differentiation in Dictionaries: A Perspective of Human Interaction in Languages
- Abstract
- 1 Introduction
- 2 Sex, Gender and Language
- 3 Sex Discrimination in English and Non-English Dictionaries
- 4 Conclusion
- Acknowledgments
- References
- Computation and Intelligent Design
- Data-Driven Arithmetic Fuzzy Control Using the Distending Function
- Abstract
- 1 Introduction
- 2 The Distending Function and Its Properties
- 2.1 The Distending Function in Higher Dimensions
- 3 Data Driven Based Control
- 4 Benchmark Systems, Simulations and Results
- 5 Conclusion
- Acknowledgments
- References
- A Heuristic Fuzzy Algorithm for Hardware Engineers Assignment in University Sectors
- Abstract
- 1 Introduction
- 2 Computer Hardware Engineers Assignment Problems
- 2.1 Problem Description
- 2.2 Problem Definition
- 2.3 Problem Objectives
- 3 Genetic Algorithm Approach for Grouping
- 3.1 The Genetic Grouping Scheme
- 3.2 Setting the Initial Value
- 3.3 Crossover Chromosome
- 3.4 Mutation
- 3.5 Inversion
- 3.6 Heuristic Fuzzy Algorithm (HFA)
- 4 Experiments and Results
- 4.1 Experiments
- 4.2 Results
- 5 Conclusion
- References
- Research on Enterprise Security Early Warning System Architecture Based on Internet of Things
- Abstract
- 1 Introduction
- 2 Construction of Enterprise Security Early Warning System
- 2.1 Enterprise Accident Early Warning System Architecture Based on Internet of Things
- 2.2 Three Kinds of Unsafe Behaviors of Employees in Enterprises
- 2.3 Early Warning Rules and Procedures for Unsafe Behaviors
- 3 Conclusions
- Acknowledgments
- References
- An Optimal Real-Time Solution for Limited-TSP: Using Smart Algorithms to Find an Optimal TSP Real-Time Solution Over Limited Destinations
- Abstract
- 1 Introduction and Background
- 1.1 Tsp
- 1.2 Heuristics in Navigation and Hamilton Circuit
- 2 Related Work and Background Algorithms
- 2.1 Artificial Intelligent Heuristic Algorithm A*
- 2.2 Definitions
- 3 SmartA*TSP
- References
- The Impact of Different Levels of Creative Thinking Members in Group Collaboration Based on Semantic Link
- Abstract
- 1 Introduction
- 2 Creativity Assessment and Semantic Information Network
- 2.1 Creativity Assessment
- 2.2 Linkography
- 2.3 C - K Coding
- 3 Design Cognitive Information Analysis Methods
- 4 The Experiment
- 4.1 Experiment 1
- 4.2 Experiment 2
- 5 Analysis of Experimental Results
- 6 Conclusion
- References
- Solving Game Theory Problems Using Linear Programming and Genetic Algorithms
- Abstract
- 1 Introduction
- 2 Game Theory
- 3 Genetic Algorithm
- 4 Mathematical Programming Model
- 5 Conclusion
- References
- Augmented, Virtual and Mixed Reality Simulation
- A Validated Failure Behavior Model for Driver Models to Test Automated Driving Functions
- Abstract
- 1 Introduction
- 2 Concept
- 3 Application of the Methodology
- 3.1 Database
- 3.2 Implementation
- 4 Validation of the Failure Behavior Model
- 5 Discussion and Future Work
- References
- Virtual Reality-Based Simulation of Age-Related Visual Deficiencies: Implementation and Evaluation in the Design Process
- Abstract
- 1 Introduction
- 2 Related Work
- 2.1 Physical Aging Simulation
- 2.2 VR-Based Aging Simulation
- 3 Methodology
- 4 Results
- 5 Conclusion
- Acknowledgments
- References
- Designing Technologies for Neurodiverse Users: Considerations from Research Practice
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Method
- 4 Results
- 4.1 Demographics
- 4.2 Research Experience
- 4.3 Design Considerations
- 5 Conclusion
- Acknowledgments
- References
- Investigating the Relationship Between Students' Preferred Learning Style on Their Learning Experience in Virtual Reality (VR) Learning Environment
- Abstract
- 1 Introduction
- 2 Experiential Learning and VR as a Teaching Platform
- 3 Methodology
- 3.1 Participants
- 3.2 Scenario
- 3.3 Procedure
- 4 Result and Discussion
- 4.1 Gain Score and Preferred Learning Style
- 4.2 Learning Experience in VR and Preferred Learning Style
- 5 Discussion and Conclusion
- References
- AugmentedBook: A Collaborative E-Learning Augmented Reality Platform
- Abstract
- 1 Introduction
- 2 Literature Review
- 3 AugmentedBook Architecture
- 3.1 The Client Tier
- 3.2 The Application Tier
- 3.3 The Data Tier
- 3.4 Firebase Real-Time Tree Data Structure
- 4 Experimentation
- 5 Conclusion
- References
- The Effects of Virtual Reality Learning Environments on Improving the Retention, Comprehension, and Motivation of Medical School Students
- Abstract
- 1 Introduction
- 2 The Research Question
- 3 Comprehension
- 4 Retention
- 5 Motivation
- 6 Additional Research
- 7 Conclusion
- References
- Design of Virtual Manikins in Spaces with Complex Topology and High Density of Occupation
- Abstract
- 1 Introduction
- 2 Numerical Models
- 3 Numerical Methodology
- 4 Results and Discussion
- 5 Conclusions
- Acknowledgments
- References
- Augmented Reality and 3-D Visualization Effects to Enhance Battlefield Situational Awareness
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Method
- 4 Results
- 5 Discussion and Conclusion
- References
- Visual Attention Convergence Index for Virtual Reality Experiences
- Abstract
- 1 Introduction
- 2 Mathematical Method
- 2.1 Distance Variance Coefficient ( {\varvec dVar} )
- 2.2 Visual Attention Convergence Index ( {\varvec VRC} )
- 2.3 Scaled Visual Attention Convergence Index ( {\varvec sVRC} )
- 2.4 Aggregated Visual Attention Convergence Index ( {\varvec VRCa} , {\varvec sVRCa} )
- 2.5 Individual Visual Attention Convergence Index ( {\varvec VRCi} , {\varvec sVRCi} )
- 3 Conclusion
- References
- Exploration of Underinvestigated Indoor Environment Based on Mobile Robot and Mixed Reality
- Abstract
- 1 Introduction
- 2 System Architecture
- 2.1 System Overview
- 2.2 Hardware and Software
- 2.3 System Flowchart
- 3 Implementation
- 4 Conclusion
- Acknowledgments
- References
- Wearable Technologies, Social and Affective Computing
- Use of Wearable Technologies with Machine Learning to Understand University Student Learning Behaviours to Predict Students at Risk of Failing
- Abstract
- 1 Introduction
- 1.1 Machine Learning (ML)
- 2 Methodology
- 3 Results
- 3.1 Feature Set Analysis
- 3.2 Ranking the Classifiers
- 4 Discussion and Conclusion
- References
- Innovative Wearable Systems for Improving Workers' Safety
- Abstract
- 1 Introduction
- 2 Standard PPE
- 3 Smart PPE
- 4 Existing Smart PPE
- 4.1 Inail's Project
- 5 Conclusions
- References
- Applying Oculography and Biosignals Measurements to Gameplay Modes Analysis
- Abstract
- 1 Introduction
- 2 Methodology
- 3 Conducted Study
- 3.1 Participants
- 3.2 Procedure
- 4 Results
- 4.1 Electrodermal Activity
- 4.2 Oculography
- 5 Discussion
- References
- Integrating Trust in Automation into Driver State Monitoring Systems
- Abstract
- 1 Introduction
- 2 TiA Decision-Making Processes
- 3 Modelling Trust in Automation
- 4 Further Research and Conclusions
- References
- Research on the Netizens Trust Model in Social Network Dissemination
- Abstract
- 1 Introduction
- 2 Model Construction
- 3 Simulation
- 4 Conclusion
- Acknowledgments
- References
- Human-Computer Interaction
- Simulation of a New Airport Security Design Concept
- Abstract
- 1 Introduction
- 2 Security Concept Design Development
- 3 Simulation Development
- 4 Simulation Results and Evaluation
- 5 Conclusion
- Acknowledgments
- References
- Leading Diverse Teams to Success: What Are the Factors that Can Make a Difference?
- Abstract
- 1 Introduction
- 2 Research Method
- 3 Findings
- 3.1 The 3Ts: Time, Task, and Team
- 3.2 The MAC Factors: Management, Atmosphere, Context
- 4 Discussion and Conclusions
- References
- Towards Visual Data Science - An Exploration
- Abstract
- 1 Introduction
- 2 Visualization and Visual Analytics
- 2.1 Human in the Loop
- 3 Comparison
- 4 Conclusion
- References
- Joystick versus Mouse in First Person Shooters: Mouse Is Faster than Joystick
- Abstract
- 1 Introduction
- 2 Method
- 2.1 Experimental Design
- 2.2 Participants
- 2.3 Procedure
- 3 Results
- 4 Discussion
- 5 Conclusion
- References
- Digital Technology as a Significant Support for the Teaching Process
- Abstract
- 1 Introduction
- 2 New Objects Focused on Digital Technologies in Education
- 3 Digital Competences and Trends in Education Using Digital Technologies
- 4 Barriers in Using Digital Technologies
- 5 Conclusion
- References
- The Interplay of Artificial and Human Intelligence in Radiology - Exploring Socio-Technical System Dynamics
- Abstract
- 1 Introduction
- 2 The Future of Radiology: The Bionic Radiologist
- 3 Understanding Distributed Intelligence and Socio-Technical System Dynamics in Radiology
- 4 Outlook: Coping with Implementation Challenges
- References
- Making Mobile Map Applications Accessible for Visually Impaired People
- Abstract
- 1 Introduction
- 1.1 Existing Research
- 2 Methods
- 3 Results
- 4 Discussion and Future Work
- References
- Towards a Toolbox for the Development of Intercultural User Interfaces
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Path to the IUID Toolbox
- 3.1 Cultural Dimensions
- 3.2 Intercultural Variables
- 3.3 User Interface Characteristics
- 3.4 HMI Dimensions
- 3.5 Method of Culture-Oriented Design
- 3.6 Hybrid Approach: Integrated Use of the Concepts
- 4 Discussion
- 5 Conclusion and Outlook
- References
- Using Dynamic Real-Time Haptic Mediation in VR and AR Environments
- Abstract
- 1 Introduction
- 2 Dynamic Self-sensing and Actuation Architecture
- 2.1 Dynamic Actuation Signals
- 2.2 VR System Integration
- 3 User Study
- 3.1 Testing Methodology
- 3.2 Results and Discussion
- 4 Conclusions
- Acknowledgments
- References
- E-Coaching as a Persuasive Support in Self-management Programs for Health
- Abstract
- 1 Introduction
- 2 E-Coaching for Insomnia Therapy
- 2.1 E-Coaching
- 2.2 Cognitive Behavior Therapy for Insomnia
- 3 Persuasive Strategies
- 4 The System's User-Interface
- 5 Testing and Evaluation
- 6 Conclusions
- Acknowledgments
- References
- Task Identification Framework to Automatically Detect Anomalies in Users' Interactions with Mobile Application to Support Usability Evaluation
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Approach
- 3.1 Data Collection
- 3.2 Data Preprocessing
- 3.3 Correct Tasks Identifier Module
- 3.4 Anomalous Tasks Identifier Module
- 4 Evaluation
- 4.1 Evaluation Settings
- 4.2 Results and Findings
- 5 Conclusion
- Acknowledgments
- References
- Human-Machine Interaction
- Abstract
- 1 Introduction
- 2 Usability/User Experience
- 3 Human Factors
- 4 Interaction Design
- 5 Usability Test/Study
- 6 Multimodal Interfaces
- 7 Designing UIs of Mobile Devices
- 8 Human-Robot Interaction
- 9 Conclusion
- References
- Exploring Gesture-Based Tangible Interactions with a Lighting AI Agent
- Abstract
- 1 Introduction
- 1.1 Phil: The Lighting AI Agent
- 2 User Tests
- 3 Results
- 3.1 Advantages of Gestural Interactions
- 3.2 Disadvantages of Gestural Interactions
- 4 Conclusion and Future Work
- Acknowledgments
- References
- InData Envisioning and Prototyping Informed by Data. A Data Scraping and Visualization Tool to Support Design Scenarios
- Abstract
- 1 Introduction
- 2 InData Scraping Tool
- 2.1 The Tool's Design Iterations
- 2.2 The First Version of the Tool
- 3 Test and Collection of Feedback During Design Courses
- 4 Refinement of the Tool: Version 2
- Acknowledgment
- References
- A Proposal of Human Interface for Evacuation Support System on Smartphone
- Abstract
- 1 Introduction
- 2 Related Works
- 3 Evacuation Support System
- 4 Human Interface
- 5 Conclusion
- Acknowledgments
- References
- Sonify: Making Visual Graphs Accessible
- Abstract
- 1 Introduction
- 2 Iterative Design
- 2.1 Design Phase 1
- 2.2 Design Phase 2
- 2.3 Design Phase 3
- 2.4 Design Phase 4
- 3 Discussion
- 4 Limitations and Future Work
- References
- Man-Machine-Synchrony
- Abstract
- 1 Introduction
- 2 Synchronization
- 3 Hyperscanning
- 4 Man-Machine Synchrony
- 5 Conclusions
- References
- User Experience Study of Live Streaming News with a Second Screen on a Mobile Device
- Abstract
- 1 Introduction
- 2 Review of Literature
- 3 The Experiment
- 4 Results and Discussions
- 5 Conclusions
- Acknowledgments
- References
- Barcode Representation of Face Image Combining LGFA and Windowing Technique
- Abstract
- 1 Introduction
- 2 Proposed Approach
- 3 Experimental Results
- 4 Conclusions
- References
- A Pilot Study on Interactive Information Visualization of Multi-dimensional Data
- Abstract
- 1 Introduction
- 2 Relate Work
- 3 Zijinggang Birdwatching Guide
- 3.1 Data Sources
- 3.2 Data Dimension
- 3.3 Display Mode
- 4 Experiment and Discussion
- 4.1 Experimental Design
- 4.2 Results and Analysis
- 5 Conclusion and Future Work
- References
- Smart Learning Environments: A Blend of ICT Achievements and Smart Pedagogy for the World Sustainable Development
- Abstract
- 1 Introduction
- 2 Smart Learning Environments
- 2.1 The "ICT" Component: Digitization for Energy Saving and Energy Efficiency
- 2.2 The "Pedagogy" Component: Energy Culture and Lifelong Learning
- 3 Conclusions
- Acknowledgment
- References
- Understanding Peripheral Audiences: From Subtle to Full Body Gestures
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Methods and Results
- 4 Conclusions and Future Work
- References
- Programming Assistant System Using Improved Flowchart for the Visually Impaired
- Abstract
- 1 Introduction
- 2 Paper Preparation
- 2.1 Flowchart Reading Method
- 2.2 Flowchart Editing Method
- 3 Verification of Improvement of Understanding by Proposed System
- 3.1 Experiment Method
- 3.2 Results and Discussion
- 4 The References Section
- References
- Evaluating Green Light Optimum Speed Advisory (GLOSA) System in Traffic Flow with Information Distance Variations
- Abstract
- 1 Introduction
- 2 Methodology
- 2.1 GLOSA System Outline
- 2.2 Traffic Simulator
- 3 Numerical Analysis by Traffic Simulation
- 3.1 Test Setup
- 3.2 Test Conditions and Scenarios
- 3.3 Simulation
- 4 Conclusion
- Acknowledgments
- References
- A Data-Driven Methodology to Assess Text Complexity Based on Syntactic and Semantic Measurements
- Abstract
- 1 Introduction
- 2 Related Work
- 3 A Data-Driven Architecture for Text Complexity
- 3.1 Data Collection
- 3.2 Data-Driven Text Complexity Assessor Performance
- 4 Conclusions
- Acknowledgments
- References
- Study on User Experience Design of Mobile Application Interfaces
- Abstract
- 1 Introduction
- 2 Smartphone APP User Experience Layer Model
- 2.1 Analysis on User Experience of Smartphone APP Interface Design
- 2.2 Study on Experience Layer of Smartphone APP Interface Design
- 2.2.1 Sensory Perception Experience Layer of Smartphone APP Interface Design
- 2.2.2 Emotional Experience Layer of Smartphone APP Interface Design
- 2.2.3 Cognitive Evaluation Experience Layer of Smartphone APP Interface Design
- 3 User Experience Layer Model Oriented Smartphone APP Interface Design
- 3.1 Direction of Smartphone APP Interface Design
- 3.2 Flow of Smartphone APP Interface Design
- 3.2.1 List of Users' Demand Customization
- 3.2.2 Architecture Design of Interface
- 3.2.3 Interface Process Design and Wireframe Design
- 3.2.4 Visualized Design of Interface
- 4 Conclusion
- References
- Studmap 3.0 - An Interoperable Web-Based Platform for Geospatial Data Offers in Academic Life
- Abstract
- 1 Introduction
- 2 Methodology
- 3 Results
- 4 Discussion and Conclusion
- References
- Medicine, Biomechanics, Sports and Healthcare
- A Serious Game for Thrombosis Prophylaxis - Only for the Healthy?
- Abstract
- 1 Introduction
- 2 User Study
- 2.1 Design
- 2.2 Participants
- 2.3 Apparatus
- 2.4 Procedure
- 3 Results
- 4 Discussion and Conclusion
- Acknowledgments
- References
- Ergonomic Analysis of Community Health Agents During Homecare Visits
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 2.1 Subjects
- 2.2 Study Protocol
- 3 Results
- 4 Discussion and Conclusions
- References
- Coupling of Integral and Differential Numerical Models Applied in the Evaluation of Integral Thermal Comfort, Air Quality and Draught Risk
- Abstract
- 1 Introduction
- 2 Numerical Models
- 3 Numerical Methodology
- 4 Results and Discussion
- 5 Conclusions
- Acknowledgments
- References
- Energy Consumption Assessment of College Tennis Players Based on Actigraph GT9X Accelerometer
- Abstract
- 1 Introduction
- 2 Research Objects and Research Methods
- 2.1 Research Object
- 2.2 Test Plan
- 2.3 Data Processing
- 3 Research Results
- 3.1 Comparison of EE Values Between GT9X Professional Group and Non-professional Group in Different Wearing Parts
- 3.2 Comparison of MET Values Between GT9X Professional Group and Non-professional Group in Different Wearing Parts
- 4 Conclusion
- Acknowledgments
- References
- A Study on Transparent Access to Medical Information by Implementing Automatic Authentication in Emergency Situations
- Abstract
- 1 Introduction
- 2 Medical Information System Environment for Automatic Authentication
- 3 Design and Implementation of Medical Information and Authentication Information
- 4 Conclusion
- Acknowledgement
- References
- Digital Support in Logistics of Home-Care Nurses for Disabled and Elderly People
- Abstract
- 1 Introduction
- 2 The Experience of Other Countries in Home Nursing
- 3 Materials and Methods
- 4 The Model for Logistics of Home Care Nurses
- 5 Discussion and Conclusions
- References
- Literature Review of the Application of Wearable Device GT3X in Monitoring Physical Activity
- Abstract
- 1 Concept of Physical Activity
- 2 Principles and Functions of GT3X
- 3 GT3X Research in Monitoring Physical Activity
- 3.1 GT3X in Monitoring the Physical Activity of Young Children (0-3 Years Old)
- 3.2 GT3X in Monitoring the Physical Activity of Young Children (3-12 Years Old)
- 3.3 GT3X Monitors Physical Activity Among Adolescents (12-17 Years Old)
- 3.4 GT3X in Monitoring Adult Physical Activity
- 3.5 GT3X in Monitoring the Physical Activity of the Elderly
- 4 Summary
- Acknowledgments
- References
- Application of Computational Fluid Dynamics in Biofluids Simulation to Solve Actual Surgery Tasks
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 3 Results and Conclusions
- Acknowledgments
- References
- Numerical Evaluation of Sport Mouthguard Application
- Abstract
- 1 Introduction
- 2 Problem Statement
- 3 Results and Conclusions
- Acknowledgments
- References
- Preliminary Results on the Assessment of Temperature Distribution on Hands After Typing on Ergonomic and Non-ergonomic Postures
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 2.1 Subjects
- 2.2 Experimental Setup
- 2.3 Algorithm for Image Processing
- 3 Results
- 4 Discussion and Conclusions
- References
- Ergonomic Interventional Study of Lighting Atmospheres in Textile Company
- Abstract
- 1 Introduction
- 2 Presentation of the Company
- 3 Patients and Methods
- 3.1 Patients
- 3.2 Methods
- 4 Results
- 4.1 Initial Evaluation of the Lighting
- 4.2 Intervention in the Lighting Environments
- 4.3 Reassessment of Lighting
- 4.4 Study of Visual Symptoms and Satisfaction of Light Environment
- 5 Discussion
- 6 Conclusion
- References
- Health-Related Quality of Life in Male Steel Industry Workers in Tunisia
- Abstract
- 1 Introduction
- 2 Material and Method
- 3 Results
- 4 Discussion
- 4.1 Professional Features
- 4.2 The Individual Characteristics of the Operators
- 4.3 Work Ability (WAI)
- 4.4 Health-Related Quality of Life
- 5 Conclusion
- References
- Patterns of the Relationship Between the Anatomical Formations of the Chambers of the Heart of Human Fetuses
- Abstract
- 1 Introduction
- 1.1 Objective
- 2 Research Results
- 3 Discussion of the Data
- 4 Conclusions
- References
- Modeling of Contact Interaction of an Endoprosthetic Knee Joint
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 3 Results and Discussion
- 4 Conclusion
- References
- WAVEX: Physical and Cognitive Research
- Acceleration Transmission from an Oscillating Vibration Exercise Platform in Different Postures: A Pilot Study
- Abstract
- 1 Introduction
- 2 Method
- 2.1 Data Analysis
- 3 Results
- 4 Discussion and Conclusions
- References
- WBV'S Physiological Effects and Clinical Correlations
- Abstract
- 1 Introduction
- 2 Methodology
- 3 Results and Discussion
- 4 Final Considerations
- References
- Short-Term Effect of Whole-Body Vibration in Static Posture: A Randomized Controlled Trial
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 2.1 Subjects
- 2.2 Interventional Protocol
- 2.3 Postural Assessment
- 2.4 Statistical Analysis
- 3 Results
- 4 Discussion and Conclusions
- References
- Whole-Body Vibration Exercises Associated with Pressure Threshold Device for Inspiratory Muscular Training
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 2.1 Subjects
- 2.2 Inspiratory Pressure Assessment
- 2.3 Interventional Protocol
- 2.4 Statistical Analysis
- 3 Results
- 4 Discussion and Conclusions
- References
- Acute Responses of the Passive Whole-Body Vibration on Clinical Parameters of the COPD Individuals: Preliminary Outcomes
- Abstract
- 1 Introduction
- 2 Methods
- 2.1 Design
- 2.2 Intervention
- 2.3 Assessments of Clinical Parameters
- 2.4 Sample Size and Data Analysis
- 3 Results
- 3.1 Clinical Parameters
- 4 Discussion
- 5 Limitations
- 6 Conclusion
- References
- Effect of Vibration Exercise in the Modified Push-Up Position on Hand Neural Efficiency in Rheumatoid Arthritis: Preliminary Results
- Abstract
- 1 Introduction
- 2 Methods
- 3 Results
- 4 Conclusion
- Acknowledgments
- References
- Effects of Whole-Body Vibration in Cardiorespiratory and Hormonal Parameters in Elderly People: Preliminary Results
- Abstract
- 1 Introduction
- 2 Methods
- 3 Results
- 4 Conclusion
- Acknowledgements
- References
- Effects of Whole-Body Vibration Exercises on the Body Fat Distribution of the Metabolic Syndrome Individuals: Preliminary Outcomes
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 2.1 Individuals
- 2.2 Study Design
- 2.3 Simple Size
- 2.4 Statistical Analysis
- 3 Results
- 4 Discussion
- 5 Conclusion
- References
- Effects of Passive Whole-Body Vibration and Auriculotherapy on the Surface Electromyographic Pattern of the Vastus Lateralis Right Muscle in Individuals with Knee Osteoarthritis
- Abstract
- 1 Introduction
- 2 Materials and Methods
- 3 Statistical Analysis
- 3.1 Results
- 4 Discussion
- 5 Conclusion
- References
- Human-Technology and Future of Work
- Digital Citizenship Behavior in Organization as Indicator for Actors' Co-creative Problem-Solving in Ecosystem-Oriented Work Environments
- Abstract
- 1 Introduction
- 2 Theoretical Framing
- 3 Research Method
- 3.1 Sample Structure and Measuring Scales
- 3.2 Results
- 4 Discussion
- References
- Assessing Trends of Digital Divide Within Digital Services in New York City
- Abstract
- 1 Introduction
- 1.1 Accessibility to Digital Accessibility
- 1.2 Findings and Theoretical Framework
- 2 Conclusion and Recommendations
- References
- Deep Water: Predicting Water Meter Failures Through a Human-Machine Intelligence Collaboration
- Abstract
- 1 Introduction
- 2 Domain Analysis and Impurities Filtering
- 3 A Focus on Failure
- 3.1 Learning Without Memory
- 3.2 Learning with Memory
- 4 Model Generalization
- 5 Conclusion
- Acknowledgments
- References
- Distributed Connectivity-Preserving Coordination of Multi-agent Systems with Bounded Velocities
- Abstract
- 1 Introduction
- 2 Preliminaries
- 3 Main Result
- 4 Simulation Results
- 5 Conclusions
- References
- Society 5.0 as a Result of the Technological Evolution: Historical Approach
- Abstract
- 1 Introduction
- 2 From Mass Production to Lean Philosophy
- 3 Industry 4.0
- 4 Society 5.0
- 5 Conclusion
- Acknowledgments
- References
- Using Machine Learning to Optimize Energy Consumption of HVAC Systems in Vehicles
- Abstract
- 1 Introduction
- 2 State of the Art of Time Series Forecasting Methods
- 2.1 Recurrent Neural Networks
- 2.2 Long Short Term Memory Networks
- 3 Concept for Vehicle HVAC Optimization
- 4 Datasets and Setup
- 5 Experimental Results
- 5.1 Evaluation Measures and Network Architecture
- 5.2 Evaluation Results
- 6 Conclusion
- References
- An Evolutionary Approach to Hyper-Parameter Optimization of Neural Networks
- Abstract
- 1 Introduction
- 2 State of the Art
- 2.1 Evolutionary Algorithms
- 2.2 Artificial Neural Networks
- 3 Implementation of an Evolutionary Algorithm for Hyper-Parameter Optimization
- 4 Results and Discussion
- 5 Conclusion
- References
- Universal Basic Income: Comparative Analysis of Experiments
- Abstract
- 1 Introduction
- 2 Essence of Universal Basic Income and Reasons for Popularity of the Ideas of Universal Basic Income
- 3 Experiments in the Sphere of Universal Basic Income
- 4 Conclusion
- References
- User Discrimination of Content Produced by Generative Adversarial Networks
- Abstract
- 1 Introduction
- 2 Experimental Study
- 3 Results and Discussion
- 4 Conclusion and Future Work
- References
- Application of a Human Factors-Integrated Information Security Framework to an Oil and Gas Organization
- Abstract
- 1 Introduction
- 2 Case Study: International Oil and Gas Security Breach
- 2.1 Incident Overview
- 2.2 Analysis and Findings
- 3 Conclusions
- References
- Development of a Stripper Machine for Al-Mabsili Dates and Evaluation of Human Interactions and Performances
- Abstract
- 1 Introduction
- 2 Experimental Method
- 3 Results and Discussion
- 3.1 Human-Machine Interactions and Performance
- 3.2 Acceptance of Mechanization and Financial Justification
- 4 Conclusions
- References
- Towards Educational Technologies in Language Learning for Children: A Perspective of Linguistic Anthropology
- Abstract
- 1 Introduction
- 2 Language Learning and Social Context
- 3 Diversity and Interaction in Early Language Learning
- 4 Conclusion
- Acknowledgments
- References
- The Impact of Technology on the Work Process of the Nursing Team Working in Hemodialysis
- Abstract
- 1 Introduction
- 2 Theoretical Referential
- 3 Method
- 3.1 Results
- 4 Conclusion
- References
- Urban Transport: Comparative Study of Energy Efficiency Between Taxi Drivers in Salvador City, Bahia - Brazil
- Abstract
- 1 Introduction
- 2 Energy Consumption in Urban Transport
- 3 The Urban Population - Transport and Greenhouse Gases
- 4 Non-economic Aspects
- 5 Methodology
- 5.1 Formulas Adopted in the Calculation of GHG
- 5.1.1 Estimation of Baseline Emissions
- 5.1.2 Estimation of the Baseline Emission Factor
- 5.1.3 Factor for Non-empty Return Trips in Baseline Scenario
- 5.2 Procedures Performed in Field Research
- 6 Research Results
- 7 Discussion
- 8 Conclusions
- References
- Emerging Technologies and Business Applications
- Human-in-the-Middle: Increasing Security of Two-Factor Authentication
- Abstract
- 1 Introduction
- 2 Related Work
- 3 System Design
- 4 Conclusion
- References
- Assessment and Design of Employees-Cobot-Interaction
- Abstract
- 1 Introduction
- 2 Methods
- 2.1 Workplace Description
- 2.2 Holistic Assessment Instrument
- 2.3 Analysis, Backward Simulation and Comparison
- 3 Results
- 4 Discussion
- References
- Investigating Transparency and Accountability of User Interfaces for Data Visualization: A Case Study on Crowdfunding
- Abstract
- 1 Introduction
- 2 Accountability and Role of User Interface in Crowdfunding
- 3 Transparency Analysis
- 4 Conclusion and Future Work
- References
- Designing Systems for the Digital Immortality of Intangible Cultural Heritage
- Abstract
- 1 Introduction
- 2 Evolving from Digital Dark Ages into Digital Immortality Era
- 3 Eternal Preservation of Intangible Cultural Heritage
- 3.1 Evolution of the "Cultural Heritage" Concept
- 3.2 Perspectives for Future Digital Curation of Intangible Cultural Heritage
- 4 Conclusion
- References
- Let Users Control Their Data - Privacy Policy-Based User Interface Design
- Abstract
- 1 Introduction
- 2 Related Work
- 3 Layered Privacy Language (LPL)
- 4 Personalization Interaction Scenario
- 4.1 Purpose Consent (PC)
- 4.2 Data Dissent (DD)
- 4.3 Data Recipient Dissent (DRD)
- 5 Evaluation Environment
- 6 Conclusion and Future Works
- References
- BIG IoT - Interconnecting IoT Platforms from Different Domains - Final Results
- Abstract
- 1 Introduction - The Problem of Missing IoT Interoperability
- 2 The BIG IoT Approach
- 3 Use Cases: Overview and Example
- 4 Northern Germany Pilot
- 5 Results and Conclusions
- Acknowledgments
- References
- Islamic Interbank Benchmark Rate
- Abstract
- 1 Introduction
- 2 Literature Review
- 3 Research Methodology
- 4 Results
- 4.1 Regressions Analysis
- 5 Findings
- 6 Conclusion
- References
- Analysis of the Mental Workload Applied to the Sorting Activity of Recyclable Materials
- Abstract
- 1 Introduction
- 2 Methods
- 3 Task/Activity Description Form
- 4 Mental Load Evaluation with NASA-TLX
- 5 Conclusions
- References
- Complex Predictive Solution for Computerized Processes in Tire Industry
- Abstract
- 1 Introduction
- 2 Proposed Prediction Methodology
- 3 Implementation of Proposed Methodology on the Plant
- 4 Conclusion
- References
- Improving Processes Through the Use of the 5S Methodology and Menu Engineering to Reduce Production Costs of a MSE in the Hospitality Sector in the Department of Ancash
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Method
- 4 Result
- 4.1 Improvement Proposal
- 4.2 Final Results
- 5 Results Analysis
- References
- Implementation of a Compact Wearable Temperature, Pressure, Humidity and Gas Sensing Device
- Abstract
- 1 Introduction
- 2 Wearable Sensing Device
- 2.1 Electronic Board Description
- 2.2 Initialization
- 2.3 Normal Operation
- 3 Results
- 4 Conclusions
- Acknowledgments
- References
- Security System Based on S.T.R.I.D.E Using Artificial Intelligence
- Abstract
- 1 Introduction
- 2 Objective
- 3 Justification
- 4 Methodology
- 4.1 Requirements Analysis
- 4.2 Materials
- 4.3 System Design
- 4.4 Testing
- 5 Results
- 6 Discussion
- References
- A Method for Audience Extending in Programmatic Advertising by Using Parsimonious Generalization of User Segments
- Abstract
- 1 Introduction
- 2 Algorithm GUS for Generalization of User Profiles
- 3 Experimental Findings
- References
- Continuous Improvement Model for Inventory Planning Applying MRP II in Small and Medium Sized Enterprises
- Abstract
- 1 Introduction
- 2 Literature Review
- 3 Contribution
- 4 Validation
- 5 Conclusions
- References
- Project Planning Methodology Based on Lean Philosophy and PMBOK Guidelines for SMEs in the Electricity Sector
- Abstract
- 1 Introduction
- 2 State of the Art
- 2.1 Literature Review
- 2.1.1 Project Management
- 2.1.2 Lean Philosophy
- 3 Method
- 4 Results
- 4.1 Contribution
- 4.1.1 Model Design
- 5 Results Analysis
- 6 Conclusion
- References
- Strategic Planning Model to Increase the Profitability of an HR Outsourcing SME Through Digital Transformation
- Abstract
- 1 Introduction
- 2 State of the Art
- 2.1 Digital Marketing
- 2.1.1 Literature Review
- 2.1.2 Tools
- 2.2 Digital Transformation
- 2.2.1 Literature Review
- 2.2.2 Digital Transformation Stages
- 2.3 Lean Service
- 3 Research Methods
- 3.1 External Analysis
- 3.2 Internal Analysis
- 3.3 Solution Proposal Model
- 3.3.1 Tool Convergence
- 4 Results
- 4.1 Process
- 4.2 Subsequent Results
- 4.2.1 Company Positioning
- 4.2.2 Productivity and Service Response Time
- 4.2.3 Sales
- 5 Comparative Analysis of the Results Obtained
- 6 Conclusions
- References
- Potential Absorptive Capacity, Realized Absorptive Capacity and Innovation Performance
- Abstract
- 1 Introduction
- 2 Literature Review
- 2.1 Absorptive Capacity
- 2.2 Absorptive Capacity and Innovation Performance
- 3 Research Method
- 3.1 Sampling
- 3.2 Measures
- 4 Data Analysis Results
- 4.1 The Structural Model
- 5 Conclusion, Discussion, and Implications
- References
- Basic Production Planning and Control Model Based on Process Management to Increase the Productivity of Mango MSEs in Casma
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Proposed Model
- 3.1 Integrated Model Analysis
- 3.1.1 Strategic Processes
- 3.1.2 Key Processes
- 3.1.3 Supporting Processes
- 4 Validation
- 5 Discussion
- 6 Conclusions
- References
- Integral Model of Maintenance Management Based on TPM and RCM Principles to Increase Machine Availability in a Manufacturing Company
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Contribution
- 3.1 Conceptualization
- 3.2 Representation
- 3.3 Indicators
- 4 Validation
- 4.1 TPM Section
- 4.1.1 Initial Phase
- 4.1.2 Implementation
- 4.1.3 Follow-up
- 5 Conclusion
- References
- µsADL: An Architecture Description Language for MicroServices
- Abstract
- 1 Introduction
- 2 µsADL Architecture Description
- 2.1 Dynamic Reconfiguration in µsADL
- 3 Conclusion
- Acknowledgments
- References
- Waynergy People - Human Interaction with an Emerging Pavement Energy Harvesting Technology
- Abstract
- 1 Introduction
- 2 Waynergy People Pilot Plant Implementation
- 3 Waynergy People Pilot Plant Tests and Results
- 4 Conclusions
- Acknowledgments
- References
- Management Model Based on the Lean Thinking Method for Medium-Sized Peruvian Companies in the Apparel Sector
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Methodology
- 4 Contribution
- 5 Validation
- 6 Conclusions
- References
- Management Model for Pecan Production Using Process Tools in an MSE in Peru
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Proposal
- 3.1 Good Farming Methods
- 3.1.1 Fertilization
- 3.1.2 Irrigation
- 3.1.3 Pesticides
- 3.2 Production Management Model
- 3.2.1 Production Planning
- 3.2.1.1 Turtle SIPOC
- 3.2.1.2 Documentation Forms
- 3.2.2 Production Scheduling
- 3.2.2.1 Turtle SIPOC
- 3.2.2.2 Documentation Forms
- 3.2.3 Production Control
- 3.2.3.1 Turtle SIPOC
- 3.2.3.2 Documentation Forms
- 4 Results
- References
- Implementation of a Quality Management System (QMS) Based on TQM Principles for Cocoa MSEs: A Case Study in Cusco, Perú
- Abstract
- 1 Introduction
- 2 State of the Art
- 2.1 Documentation
- 2.2 Customer Focus
- 2.3 Process-Based Approach
- 2.4 Continuous Improvement
- 3 Quality Management System (QMS)
- 3.1 Documentation
- 3.2 Customer Focus
- 3.3 Process-Based Approach
- 3.4 Continuous Improvement
- 4 Results
- References
- Lean Service Quality Model to Improve the Performance of Service in Automotive Dealer
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Methods
- 4 Model
- 4.1 Lean Service Quality Model (LSQ)
- 4.1.1 Model Description
- 4.1.2 Components
- 5 Results
- References
- Lean Model of Services for the Improvement in the Times of Attention of the Emergency Areas of the Health Sector
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Case Study
- 4 Proposal Implementation
- 4.1 Initial Audit - 5S
- 4.2 Preliminary Stage
- 4.3 SMED Implementation
- 4.3.1 Preliminary Stage: Define Activities
- 4.3.2 First Stage: Classify Internal and External Activities
- 4.3.3 Second Stage: Convert Internal Activities to External Activities
- 4.3.4 Third Stage: Streamlining and Readjustment of Internal and External Activities
- 5 Conclusion
- References
- Design of a Model of Marketing a Product of Detection and Identification with Technology of Positioning in Interiors Based on RFID
- Abstract
- 1 Introduction
- 2 State of the Art
- 2.1 Positioning System
- 2.2 Lean StartUp
- 2.3 E-Commerce
- 2.4 Digital Marketing
- 2.5 Outsourcing
- 3 Proposed Model
- 3.1 Opportunity or Need Detection
- 3.2 Proposal Creation
- 3.2.1 Development of the Prototype or PMV
- 3.2.2 Sales Plan
- 3.2.3 Marketing Plan
- 3.2.4 Financial Plan
- 4 Validation
- 5 Conclusions
- References
- Quality Management Model for a Small Enterprise of Pecan Farmers in Ica el Valle - Peru
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Rationale
- 4 Conclusions
- References
- Adoption of Snowball Sampling Technique with Distance Boundaries to Assess the Productivity Issue Faced by Micro and Small Cocoa Producers in Cusco
- Abstract
- 1 Introduction
- 2 State of Art
- 2.1 Snowball Sampling
- 3 Sampling Method
- 3.1 Determine the Population
- 3.2 Choose the Sampling Type and Sample Size
- 3.3 Establish the Distance Boundary
- 3.4 Conduct In-Depth Interviews
- 3.5 Gather Data
- 3.6 Analyze Results
- 4 Case Study
- 5 Results
- 6 Conclusions and Future Research
- References
- Application of Lean Manufacturing Techniques to Increase On-Time Deliveries: Case Study of a Metalworking Company with a Make-to-Order Environment in Peru
- Abstract
- 1 Introduction
- 2 Literature Review
- 3 Case Study
- 3.1 Company Airtec S.A.
- 3.2 Identifying Problems
- 3.3 Identifying Root Causes
- 3.4 Proposed Tools
- 3.5 Model of the Proposal
- 3.5.1 Preparation Stage
- 3.5.2 Implementation Stage
- 4 Validation
- 4.1 Implementation of 5S Methodology
- 4.2 Implementation of Kanban-ConWIP and Heijunka
- 5 Conclusions
- References
- Comprehensive Management Model for Solid Waste Collection and Transportation in Peruvian Urban Municipalities
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Proposed Model
- 4 Validation
- 4.1 Measure
- 4.1.1 Measure Quality Management
- 4.1.2 Measure Route Management
- 4.1.3 Measure HR Management and Community Culture
- 4.2 Improvements
- 4.2.1 Improve Quality Management
- 4.2.2 Improve Route Management
- 4.2.3 Improve HR Management and Community Culture
- 4.3 Control
- 5 Results
- 6 Conclusion
- References
- Improvement of Attention Times and Efficiency of Container Movements in a Port Terminal Using a Truck Appointment System, LIFO Management and Poka Yoke
- Abstract
- 1 Introduction
- 2 State of Art
- 3 Description of Proposal
- 3.1 Phase 1
- 3.1.1 TAS
- 3.1.2 LIFO
- 3.1.3 Poka Yoke
- 3.2 Phase 2
- 3.2.1 TAS
- 3.2.2 LIFO
- 3.2.3 Poka Yoke
- 3.3 Phase 3
- 3.3.1 TAS
- 3.3.2 Poka Yoke
- 4 Validation
- 4.1 Results
- 5 Conclusion
- References
- 5S Hybrid Management Model for Increasing Productivity in a Textile Company in Lima
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Methodology
- 3.1 Specific View
- 3.1.1 Phase I
- 3.1.2 Phase II
- 3.1.3 Phase III
- 3.1.4 Phase IV
- 4 Validation
- 4.1 Phase I
- 4.2 Phase II
- 4.3 Phase III
- 4.3.1 Coding
- 4.3.2 First S-Sort
- 4.3.3 Second S-Set-to-Order
- 4.3.4 Third S-Shine
- 4.3.5 Fourth S-Standardize
- 4.4 Phase IV
- 4.4.1 Inventory Registration Accuracy
- 4.4.2 Procedures
- 4.4.3 Fifth S-Discipline
- 5 Conclusions
- References
- Application of a Management Model Based on DMAIC Methodology to an MSE in the Personal Beauty Sector to Increase Profitability
- Abstract
- 1 Introduction
- 2 Prior Art
- 2.1 Methodologies for Process Control
- 2.2 Measuring and Improving Service Quality
- 2.3 Control of Inventories
- 2.4 HR Models
- 3 Contribution
- 3.1 Pillar 1 - Back Office
- 3.2 Pillar 2 - Front Office
- 3.3 Pillar 3 - Control
- 4 Validation
- 4.1 Pillar 1: Back Office - Inventory Process
- 4.1.1 Physical Layout
- 4.1.2 Kardex
- 4.2 Pillar 1: Back Office - Human Management Process - Position Profiles
- 4.2.1 Maslow's Pyramid and Organizational Culture
- 4.2.2 Servqual
- 4.3 Pillar 2: Front Office - Operating Services Process
- 4.3.1 Costumer Journey Map and Service Blueprinting
- 4.4 Pillar 3: Control
- 5 Results and Conclusions
- References
- Systematic Layout Planning: A Research on the Third Party Logistics of a Peruvian Company
- Abstract
- 1 Introduction
- 2 State of the Art
- 3 Methods
- 4 Results
- 4.1 Initial Results
- 4.2 Innovative Technical Contribution
- 5 Results Analysis
- 6 Conclusions
- References
- Waste Reduction Model in a Small Clothing Company-Umbrella Model
- Abstract
- 1 Introduction
- 2 Method
- 3 Results
- 3.1 Pre-intervention Results
- 3.2 Innovative Technical Proposal
- 3.3 Pilot Results
- 4 Results Analysis
- 5 Conclusions
- References
- Strategic Planning Model to Improve Competitiveness for Service Industry SMEs Using the Balanced Scorecard
- Abstract
- 1 Introduction
- 2 Proposed Model
- 3 Results
- 4 Result Analysis
- 5 Conclusions
- References
- 6TOC Model for Small Wood Furniture Companies to Increase Machining Productivity in Villa El Salvador Industrial Cluster
- Abstract
- 1 Introduction
- 2 Literature Review
- 3 6TOC Model
- 4 Conclusions
- References
- Author Index
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