Advances in Usability and User Experience

Name: Advances in Usability and User Experience | Proceedings of the AHFE 2019 International Conferences on Usability & User Experience, and Human Factors and Assistive Technology, July 24-28, 2019, Washington D.C., USA
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Proceedings of the AHFE 2019 International Conferences on Usability & User Experience, and Human Factors and Assistive Technology, July 24-28, 2019, Washington D.C., USA

Tareq Ahram Christianne Falcão(Editor)

Springer (Publisher)

1st Edition

Published on 12. June 2019

XX, 982 pages

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Content

Intro
Advances in Human Factors and Ergonomics 2019
Preface
Usability and User Experience
Assistive Technology
Contents
User Experience and User-Centered Design
Evaluation of Online Consulting Using Co-browsing: What Factors Are Related to Good User Experience?
Abstract
1 Introduction
1.1 Theoretical Foundation of Evaluation Criteria
2 Study 1
2.1 Methods
2.2 Participants
2.3 Procedure
2.4 Results
2.4.1 Representation of the Functions
2.4.2 Understanding of the "Co-Browsing" Term
2.4.3 Control Perception of the End Customer
3 Study 2
3.1 Method
3.2 Participants
3.3 Procedure
3.4 Results
4 Discussion
References
Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles
Abstract
1 Introduction
2 Methods
2.1 ACWA
2.2 SAOD
2.3 Formulating Design Concepts as an Essential Step Before Developing Visualizations
3 Use Case
3.1 Conducting ACWA
3.2 Applying SAOD Principles
4 Conclusion
Acknowledgments
References
Building a House with a Limited Tool Set: Overcoming the Challenge of Incorporating Usability in the Acquisition Process
Abstract
1 Introduction
1.1 Background
1.2 Scope
2 Methods
3 Results
4 Conclusion
5 Future Research
References
Comparison of Information Technology Service Management (ITSM) Practices in e-Infrastructures, Libraries, Public Administration and the Private Sector
Abstract
1 Introduction
2 Literature Review
2.1 Commerce
2.2 Public Sector
2.3 Libraries
2.4 e-Science Infrastructures
3 Method
4 Results
5 Discussion
6 Conclusion
References
Human-Computer Interaction in Business Process External Tasks
Abstract
1 Introduction
2 Process External Tasks
3 Presenting Task and Information to Remote Users
4 Integration and Safe Data Exchange Methods
5 System Architecture
6 Conclusion
Acknowledgment
References
Heuristic and Bias Information on Ship Engine Operation Alarm Display
Abstract
1 Background
1.1 The Importance of Alarm in Autonomous System
1.2 Alarm Display and Requirements
1.3 Alarm Handling and Information Process
2 Methods
2.1 Task and Evaluation
3 Results
4 Discussion and Conclusion
References
Towards an Accessible UX for People with Disabilities in Open Educational Resources Websites
Abstract
1 Introduction
2 Accessible User Experience
2.1 Accessibility
2.2 Usability
2.3 Information Architecture
2.4 Personalization of the OER Environment
2.5 Adaptation of Resources
3 OER Website
3.1 Metadata Standards for Resources
3.2 Adaptive Visual Behavior
3.3 User Testing
4 Embedded Markup for OER
5 Conclusions and Future Work
References
User Experience in Healthcare and Medical Applications
User Experiences and Satisfaction with an Electronic Health Record System
Abstract
1 Introduction
2 Methodology
2.1 The Data Collection
2.2 Ethical Considerations
3 Results
3.1 The System and the User Interface
3.2 The User Experiences and User Satisfaction
3.3 The Workstations and Ergonomics
4 Discussion
5 Conclusion
Acknowledgments
References
The Effects of Clinical Task Interruptions on Subsequent Performance of a Medication Pre-Administration Task
Abstract
1 Introduction
2 Method
3 Results
4 Discussion
References
The Impact of Binaural Beats on User Performance and Emotions Using a BCI for Robot Control
Abstract
1 Introduction
1.1 Aim and Research Questions
1.2 Hypotheses
2 Background
2.1 Human-Computer Interaction
2.2 Binaural Beats
2.3 Brainwaves
2.4 Brain-Computer Interface (BCI)
2.5 Robotics
3 Research Design and Methodology
3.1 Research Design
3.2 Data Gathering
3.3 Population and Sampling
3.4 Methodology
4 Analysis and Findings
4.1 Demographic Data
4.2 Questionnaires and Observations
4.3 Data Analysis Between Treatments
4.4 Data Analysis Between Directions
4.5 Data Analysis Between Genders
4.6 Data Analysis Between Age Groups
5 Conclusions
References
Classification of Similarity-Looking Drugs by Human Perception
Abstract
1 Introduction
2 Background
2.1 Similarity
2.2 Perception of Images
3 Methods
3.1 Drug Data Preparation
3.2 Participants
3.3 Card Sorting
3.4 Experiment Procedures
4 Results
4.1 Multidimensional Scaling (MDS)
4.2 Multidimensional Scaling Analysis
4.3 Qualitative Analysis
5 Discussion
6 Conclusions
Acknowledgement
References
A Healthy Smartphone Application to Enhance Patient Services in Saudi Arabia in a Human Centered Design Approach
Abstract
1 Introduction
2 State of the Art
2.1 What Is the Distinction Between Old and New Ways of Patient Treatment?
2.2 How Is Technology Used in This Area?
2.3 Cognition and Emotion
2.4 Literature Review (Causes of Inadequate Health Services)
2.5 Health Care Workforce
2.6 Health Insurance
2.7 Accessibility to Health Services
2.8 Pattern of Diseases
2.9 E-Health Care System
2.10 New Strategies Policies
3 Solution
3.1 Solution
4 Conclusion
References
User Experience and Human Machine Interaction
User Centered Design Strategies for Improving Visualization of Sensor Data in Rotorcraft Cockpit Displays for Degraded Visual Environment Operations
Abstract
1 Introduction
2 Methods
2.1 Participants
2.2 Stimuli
2.3 Questionnaires
2.4 Visualization Design Options
2.5 Procedures
3 Results and Discussion
3.1 Questionnaires
3.2 Preferences from Semi-structured User Interviews
4 Conclusions
References
The Development of an Adaptive HMI - From the Idea to the Prototype
Abstract
1 Introduction
2 Analysis
3 Method and Tool Usage
4 Results
5 Conclusion
Acknowledgments
References
Comparative Analysis of Controlling Drone
Abstract
1 Introduction
2 Experiment
2.1 Subjects
2.2 Experimental Equipment
2.3 Experimental Design
2.4 Experimental Procedure
2.5 Experimental Result
3 Result
4 Discussion and Conclusion
Acknowledgments
References
A Smart Factory in a Laboratory Size for Developing and Testing Innovative Human-Machine Interaction Concepts
Abstract
1 Introduction
2 The Model Factory
2.1 The Subsystems of the Model Factory
2.2 Communication with Internal and External Systems
3 Research Projects with This Model Factory
3.1 Research on Virtual Engineering
3.2 Research on Supervisory Control via AR
4 Outlook
References
User Experience: Smart Phone and Mobile Devices
Using Established UX Design Techniques and Visual Enhancements to Redesign an Enterprise Mobile App and Improve Employee Productivity and Engagement
Abstract
1 Introduction
2 Objective
3 Challenges
4 Usability Test Sessions
5 UI UX Improvements
5.1 Improved Functionality
5.2 Visual Enhancement
6 Pilot Survey
7 Conclusion
References
UTAUT-QiU: Technology Acceptance Evaluation Model with Integrated Quality-in-Use Assessment for Mobile UI Adapted for Low- and Post-literate Users
Abstract
1 Introduction
2 Background and Related Work
3 The New UTAUT-QiU Model
4 Description of the MedPro Application
5 Empirical Study
6 Conclusions and Future Work
References
A Training Social Media Mobile App Prototype for the Elderly: A Pilot Study
Abstract
1 Introduction
2 Literature Review
2.1 Social Media Training on Mobile Platforms
2.2 Mobile Device Ownership Among Elderly
3 Research Methodology
4 Prototype Design
5 Results
5.1 Prototype Design Flaws
5.2 Prototype Design Strengths
6 Conclusion and Future Work
References
Design and Research on Evaluation Model of User Experience on Mobile Terminal Products
Abstract
1 Introduction
2 Research Status of User Experience Evaluation
3 Design and Research of User Experience Evaluation Model
3.1 Five Elements of User Experience
3.2 Heuristic Evaluation Methods
3.3 Evaluation Model and Radar Chart Method
4 Construction and Process of CIV Evaluation Model
4.1 Construction of CIV Evaluation Model
4.2 Heuristic Evaluation Methods and Problem Classification
4.3 Radar Chart Visualization
4.4 The Process of Using CIV Evaluation Model
5 Example Application of CIV Evaluation Model
5.1 Evaluation Sample Establishment
5.2 User Experience Evaluation Test
6 Conclusion
References
Text Entry Performance on an Expandable Socket Attached Smartphone in Stationary and Mobile Settings
Abstract
1 Introduction
1.1 Motivation
2 Related Work
2.1 Nomadic Text Entry
3 An Experiment
3.1 Apparatus
3.2 Participants
3.3 Design
3.4 Procedure
4 Results
4.1 Words per Minute
4.2 Error Rate
4.3 Keystrokes per Character (KSPC)
5 User Feedback
5.1 Perceived Entry Speed
5.2 Perceived Accuracy
5.3 Preference/Willingness to Use
6 Discussion
7 Conclusion
8 Future Work
References
A Study of User Experience of Angle Recognition Designed to Correct People's Poor Posture when Using Smart Phones
Abstract
1 Introduction
2 Relate Work
3 The User Experience Design of Angle Recognition
3.1 Technical Principle
3.2 Angle Recognition and Posture State Acquisition
3.3 Interventions and Posture Correction
4 Experiment and Discussion
4.1 Procedure
4.2 Results and Analysis
5 Conclusion and Future Work
References
User Interface for Accessibility
Being Inclusive: Is It Possible a Blind Person Learn Playing Guitar in an [Really] Accessible App?
Abstract
1 Introduction
2 The Accessibility in Usability
3 Comparative Analysis Between WCAG 2.1 and the GuAMA
4 Conclusions
Acknowledgments
References
Virtual Assistants: An Accessibility Assessment in Virtual Assistants for People with Motor Disability on Mobile Devices
Abstract
1 Introduction
1.1 Description of Test Subject
2 Method
2.1 User Profile and Sample
2.2 Pilot and Tests
3 Data Analysis
3.1 Activities Overview
3.2 Level of Satisfaction with VA
3.3 Activities Analysis
4 Main Findings
5 Conclusions
Acknowledgments
References
Disabled User Role on Mobile Accessible Application Development
Abstract
1 Introduction
2 General Considerations
3 Process Steps
3.1 Research
3.2 Guideline
3.3 Usability Test
4 Samsung's Application Relúmino Use Case
5 Results
6 Conclusion
References
How to Overcome the Challenges of Developing Responsive and Accessible Websites - A Case Study
Abstract
1 Introduction
2 Definitions
3 Guide's First Version - Not Accessible, Not Responsive
4 Guide's Second Version - Accessible and Responsive
4.1 Initial Point
4.2 Focus Management
4.3 Alternative Text for Images
4.4 Effective Use of Headers
4.5 Colors, Contrast and Zoom
4.6 Screen Readers
4.7 Revision
4.8 Evaluator Tools
5 Conclusion
References
How to Prioritize Accessibility in Agile Projects
Abstract
1 Introduction
2 Literature Review
2.1 Agile Definition
2.2 Digital Accessibility
3 Discussion
3.1 Agile Manifest
3.2 MVP
3.3 User Stories
3.4 Done's Definition
3.5 UX/UI
3.6 Usability Test
3.7 Automated Testing
4 How to Improve
4.1 PO
4.2 Scrum Master
4.3 Development Team
5 Conclusion
References
CasaE Xperience - Creation Method Focused in Accessibility
Abstract
1 Introduction
2 Documentation and Prototyping
2.1 Layout Organization (Color and Composition)
2.2 Layout Organization (Interaction Flow)
2.2.1 Form
2.2.2 Description of Visual Contents
2.2.3 Cognitive Services
2.2.4 Autonomous Narrative Service
3 Development
3.1 Analysis of Target Devices
3.2 Font Settings
3.3 ContentDescription Development
3.4 Development of Cognitive and TTS Services
3.5 Development of the Autonomous Narrative Service
4 Tests
4.1 Focus Navigation Test
4.2 Screen Reading Tests
4.3 Layout Test
4.4 Test of the Autonomous Narrative Service
5 Conclusion
References
The Usability of Interactive Interfaces Design of Intelligent Household Appliances: Take Smart Sweeping Robots as an Example
Abstract
1 Introduction
2 Method
2.1 Experiment Design
2.2 Apparatus
2.3 Participants
2.4 Procedure
2.5 Data Analysis
3 Results
4 Discussion
4.1 Overview of Human-Computer Interaction Interface Design Principles
4.2 Interface Layout
4.3 Terminology and Graphical Symbols and Their Visibility
4.4 Information Transfer and Feedback
5 Conclusion
Acknowledgement
References
Usability Evaluation and Interface Design
Effects of Gender and Prior Experience in Immersive User Experience with Virtual Reality
Abstract
1 Introduction
2 Methods
2.1 Participants
2.2 Apparatus
2.3 Virtual Environment (VE)
2.4 Measures
2.5 Procedure
2.6 Data Analysis
3 Results
3.1 Effects of Gender
3.2 Effects of Prior Experience
4 Discussion and Conclusion
Acknowledgments
References
Humanized Design of Interaction Interfaces for Small Screen Devices: Take Intelligent Lock as an Example
Abstract
1 Introduction
2 Method
2.1 Experiment Design
2.2 Apparatus
2.3 Participants
2.4 Procedure
2.5 Data Analysis
3 Results
3.1 Repeated-Measure ANOVA of Total Scores of Subjective Satisfaction Scores
3.2 Repeated-Measure ANOVA of Scores and Accomplishment Ratio in Typical Tasks
3.3 Repeated-Measure ANOVA of Scores of Elements
4 Discussion
5 Conclusion
Acknowledgement
References
Research on Application Model of Unconsciousness in User Interface
Abstract
1 Introduction
2 Unconscious Theory
2.1 Unconscious and User Interface
2.2 Application of Unconsciousness in the Field of Design
3 Unconscious Behavior Collection and Cognition Analysis Based on User Research
3.1 Research Methods and Processes
3.2 Unconscious Data Acquisition and Analysis
4 Application Model of Unconsciousness in User Interface
4.1 User Interface Design Dimension
4.2 Model Construction Based on User Survey
5 Questionnaire Verification
6 Conclusion
References
Research on Interface Design of Venue Monitoring System Based on Product Semantics
Abstract
1 Introduction
1.1 Research Background
1.2 Related Literature Review
1.3 Research Content and Architecture
2 Overview
2.1 Product Semantics Overview
2.2 Product Semantics and Symbolic Relationship
2.3 The Meaning of Product Semantics
2.4 Product Semantics Elements of Interface Design
3 Application of Product Semantics in Interface Design of Stadium Monitoring System
3.1 Venue Monitoring System Interface Design Requirements
3.2 Interface Design Principle Based on Product Semantics and Application in Stadium Monitoring System Interface
4 Conclusion
References
Usability Evaluation of Intelligent Medical Imaging Diagnostic Interface Based on SD Method
Abstract
1 Introduction
2 Literature Review
2.1 Kansei Engineering
2.2 Semantic Differential Method
3 Research Method
3.1 Participants
3.2 Material
3.3 Kansei Words
3.4 Procedure
4 Results and Discussion
4.1 Descriptive Analysis
4.2 Factor Analysis
5 Conclusion
Acknowledgments
References
Usability Evaluation of Different Interaction Modes Based on Washing Machine Controlled Area
Abstract
1 Introduction
2 Washing Machine Human-Computer Interaction Mode Classification
3 Construction of the Evaluation System
3.1 Selection of Usability Evaluation Indicators for Washing Machine Interaction Mode
3.2 Method Based on Subjective and Objective Multidimensional Usability Evaluation
4 Washing Machine Interaction Mode Usability Evaluation Experiment
4.1 Sample Design
4.2 Experimental Design
4.3 Operation Tasks
5 Experimental Results and Analysis
5.1 Washing Machine Interaction Mode Objective Usability Assessment Results
5.2 Washing Machine Interaction Mode Subjective Usability Assessment Results
6 Conclusion
References
Study on Interaction Design of SANGFOR Institute Based on Mental Model
Abstract
1 Introduction
1.1 Research Background and Research Status
1.2 Research Purposes and Significance
1.3 Innovation Points
1.4 Research Methods and Paper Structure
2 Literature Review and Theoretical Research
2.1 Interaction Design of Network Learning Platform
2.2 Mental Model
2.3 Relationship Between Mental Model and User-Centered Design
3 Research Methods
3.1 Research Plan
3.2 Collection and Processing of Mental Models
3.3 Building User Role Model and Discover Design Opportunities
3.4 Propose Solutions
3.5 Implementation and Verification of the Scheme
4 Design Practice
4.1 Introduction
4.2 Determine Design Goals
4.3 Construction of User Mental Model
4.4 Product Interaction Design
5 Conclusions and Outlook
References
Application to Guide People with Visual Disability on Internal Buildings, Using Beacon Bluetooth Positioning Systems
Abstract
1 Introduction
2 Related Work
3 Ibeacons
3.1 Eddystone
3.2 AltBeacon
3.2.1 Application Development
3.2.2 Application Architecture
3.2.3 Android Application - Studio
3.3 Determining the Position
3.4 Collection of Data
4 Conclusions
Acknowledgments
References
Usability and User Experience Applications
GEST-DC: Unifying Transportation and Air Quality Information in an mHealth Application
Abstract
1 Introduction
2 Air Quality Analysis
3 Related Work
3.1 Transportation
3.2 Air Quality
3.2.1 Monitoring Systems from a Scientific Perspective
3.2.2 Mobile Applications - Commercially Available
3.2.3 Application Programming Interfaces (APIs)
4 GEST-DC
4.1 Design
4.1.1 Beneficiaries and Use Case Scenario
4.2 Visualization
4.3 User Feedback
4.4 Implementation
5 Discussion
6 Conclusion
References
Interplay Between Usability and Information System Continuance: An Extended Model
Abstract
1 Introduction
2 Background Research
2.1 Expectation-Confirmation Model (ECM)
2.2 Usability
2.3 Context of Research
3 Research Model and Hypotheses
4 Instrument Development
5 Limitations and Future Research
6 Conclusion
Acknowledgments
References
Understanding One-Handed Thumb Interaction with a Mobile Touchscreen Device: Effects of Keyboard Size, Gap and Button Shape
Abstract
1 Introduction
2 Methods
2.1 Experimental Design
2.2 Participants
2.3 Materials and Tasks
2.4 Procedures
2.5 Data Analysis
3 Results
3.1 Keyboard Size
3.2 Gap
3.3 Button Shape
3.4 User Preference
4 Discussion
4.1 Effects of Keyboard Size
4.2 Effects of Gap
4.3 Effects of Button Shape
4.4 Implications and Future Directions
5 Conclusions
Acknowledgments
References
Application of Universal Design for Design Improvement of Hangers
Abstract
1 Introduction
2 Literature Discussion
2.1 Definition of Universal Design
2.2 The PPP Evaluation Method of Nakagawa Satoshi
2.3 Existing Hanger Form
2.4 User Experience
3 Research Methods
4 Research Result
5 Conclusion
References
Does the Survey Method Affect the Net Promoter Score?
Abstract
1 Introduction
2 Case Studies
2.1 Case Study 1 - IT Support Portal
2.2 Case Study 2 - Global Sales Quote Application
2.3 Case Study 3 - Enterprise Directory
2.4 Case Study 4 - Intranet Homepage
2.5 Case Study 5 - Device Provisioning
3 Discussion
4 Recommendations
References
Enabling SMEs to Conduct User Research: Experience with and Adaption of UX Concept Exploration
Abstract
1 Introduction
1.1 The Human-Centered Design Process
1.2 How Can SMEs Benefit from the HCD Process?
1.3 Challenges of Human-Centered Design for SMEs
1.4 User-Driven Innovation - The User as the Source for Innovation
1.5 User Experience and Positive Experience as a Success Factor
2 User Studies with UX Concept Exploration
2.1 Initial Methodological Approach for UX Concept Exploration
2.2 UX Concept Exploration 2.0 - Experiences and Adjustments
2.3 UX CE 2.0 for Small and Media Sized Companies
3 Future Application of UX CE 2.0 at SMEs
Acknowledgments
References
Design Principles for Increasing the Comprehensibility of Icons in HMIs Through Motion Design
Abstract
1 Introduction
2 Use of Animation and Icons in Current HMIs
2.1 Use of Icons
2.2 Use of Animation
3 Structure and Interaction
3.1 Action to Action
3.2 Action to Status
3.3 Status to Status
3.4 Initial Draft of Design Principles and Animated Icons
4 Review with HMI Design Experts
4.1 Review
4.1.1 Principles
4.1.2 Usability and User-Experience
5 Design Principles
5.1 Direction
5.2 Timing
5.3 Combination
5.4 Focus
5.5 Preview
5.6 Reasoned Design
5.7 Easing
6 Conclusion and Outlook
6.1 Technical Situation
6.2 Greatest Benefit
6.3 Future Work
Acknowledgments
References
Let's Make This Personal: Improving the User Experience on Support Portals Through Personalization
Abstract
1 Introduction
2 Our Legacy System
3 Getting Personal with Your IT Support
3.1 Documents
3.2 Navigation and Browse
3.3 Alerts and Notifications
3.4 Contacting the Help Desk
4 User-Experience Challenges
5 Other Benefits
6 Conclusions
References
System of Recommendation and Automatic Correction of Web Accessibility Using Artificial Intelligence
Abstract
1 Introduction
2 Previous Work
3 Methodology
3.1 Functionality
3.2 Architecture
4 Experiments and Discussions
5 Conclusions and Future Work
Acknowledgments
References
The New Thinking in Emotional User Experience: From Visual Metaphor to Interactive Affordance
Abstract
1 Introduction
2 The Significance of User Experience
3 Interactive Affordance in Design
4 Design Framework
5 Conclusion
Acknowledgments
References
Emotional Effects of Smart Aromatherapeutic Home Devices
Abstract
1 Introduction
2 Background
2.1 Emotional Effects of Aromas
2.2 Smart Aromatherapeutic Home Device
3 Design of Smart Aromatherapeutic Home Device
3.1 Prototype of Smart Aromatherapeutic Home Device
3.2 Two Main Scenarios of the Prototype of Knose
4 Conclusion
References
Investigation on Visitors Experience of Chinese Family Group in Domestic Child-Oriented Exhibition
Abstract
1 Introduction
2 Literature Review
2.1 Review of Visitor Study
2.2 Review of Visitor Experience Measurement of Museum
3 Methodology
3.1 Unobtrusive Observations
3.2 Online Comments Analysis
3.3 Questionnaire
4 Data Analysis and Findings
4.1 Unobtrusive Observations Analysis and Findings
4.2 Online Comments Analysis and Findings
4.3 Questionnaire Analysis and Findings
5 Conclusion
References
Personalized Design of Food Packaging Driven by User Preferences
Abstract
1 Introduction
2 Overview of User Preferences
3 Graphic Theory
3.1 Overview of Raster Graphics Generation
4 Research on the Graph Generation Mechanism Driven by User Preference
5 Experimental Design and Analysis
5.1 The Overview
5.2 Experimental Carrier
5.3 User Taste Preference Cognitive Research Experiment
5.4 User's Taste Preference-Driven Graphical Recommendation and User Taste Prediction
6 Design Applications and Practices
6.1 Specific Design
7 Summary
References
Effects of Different Environment Illuminations on Visual Task
Abstract
1 Introduction
2 Experimental Design
2.1 Experimental Factors
2.2 Experimental Tasks
2.3 Experimental Platform
2.4 Subjects
2.5 Experimental Procedure
3 Results and Discussion
3.1 Behavioral Performance Results
3.2 Subjective Evaluation Result
4 Conclusion
References
Research on User Experience Design of Cross-Border E-commerce Platform Based on CUBI Model and NPS Index in the Context of Expanding Import: A Case Study of KaoLa
Abstract
1 Introduction
2 Research Theory: CUBI User Experience Model Theory and User Loyalty Evaluation Indicators NPS
2.1 CUBI User Experience Model Theory
2.2 User Loyalty Evaluation Index NPS
3 Research Process and Conclusions
3.1 Quantitative Research
4 Suggestions for the Development Path of Cross-Border E-commerce User Experience Design
4.1 Demand Orientation
4.2 Content Orientation
4.3 Credit Perception
4.4 Interactive Perception
4.5 Visual Performance
5 Summary
References
Optimal Design of Smarter Tourism User Experience Driving by Service Design
Abstract
1 Introduction
2 Service Design and "Smarter Tourism" User Experience
3 "Smarter Tourism" Touch Point Analysis
3.1 Scenic Spot Reservation
3.2 Arrive at the Scenic Spot
3.3 Enter
3.4 Play in the Scenic Area
3.5 Leave the Scenic Spot
4 Service Design-Driven Smarter Tourism User Experience Optimization Design Practice
4.1 Discover
4.2 Define
4.3 Develop
4.4 Deliver
5 Conclusion
6 Discuss
Acknowledgments
References
Sustainable Design Based on User Research
Abstract
1 Introduction
2 User Research Strategy for Design in Sustainable Context
2.1 Sustainable Design Based on Lifestyle Research
2.2 Sustainable Design Based on User Behavior Research
2.3 Sustainable Design Based on User Experience Research
3 Case Study
3.1 Sustainable Design for LOHAS
3.2 Design to Adapting and Optimizing User Behavior
3.3 User Experience in Sustainable Design
4 Conclusion
References
Discuss the Use of Lip Gloss and Design Improvement with Universal Design
Abstract
1 Research Background and Motivation
2 Literature Discussion
2.1 Definition of Universal Design
2.2 PPP Evaluation of Nakagawa Satoshi
2.3 Emotional Design and Cognitive Human Factors
2.4 Existing Lip Gloss Types
3 Research Methods
4 Research Results
5 Conclusions and Recommendations
References
Research on Emotional Design of Electric Power Products in Experience Economy Era
Abstract
1 Introduction
1.1 Research on the Characteristics of the Era of Experience Economy - "Good Experience and Brand Characteristics"
1.2 Research on the Characteristics of the Era of Experience Economy - "Good Experience and Brand Characteristics"
1.3 Current Situation of Electricity Products
2 Influence of Emotional Design Concept on Electricity Product Design
2.1 The Feeling and Impression that Electricity Product Gives Users
2.2 Functional Embodiment in the Use of Electricity Products
2.3 Functional Embodiment in the Use of Electricity Products
3 Examples of Emotional Design of Power Products
3.1 Investigation and Analysis
3.2 Design Orientation Design Position
3.3 Design Plan
3.4 Comparison and Evaluation
4 Conclusion
References
Research on the Regeneration of Endangered Traditional Handicraft Art in Modern Life: Taking the Bamboo Knitting Art of Dongyang as an Example
Abstract
1 Introduction
1.1 Dongyang Bamboo Weaving Development Status
1.2 Interactive Design Concept
2 The Feasibility Analysis of Dong Yang Bamboo Weaving Interactive Design
2.1 Interaction Between People
2.2 Interaction Between People and Objects
2.3 Interactions Among People, Objects and Environment
3 Application of Interactive Design in Dong Yang Bamboo Weaving Design
3.1 Develop User-Centered Experiential Participation
3.2 Cross-Border Integration and Diversified Innovation
3.3 Return to Origin and Nature
4 Conclusion
References
An Ergonomic Assessment of Transmission, Layout, and Content of Philippine Fast-Food Chains' Customer Feedback Surveys for Effective Data Collection
Abstract
1 Introduction
2 Methods
2.1 Data Collection
3 Results and Discussions
3.1 Sample Assessment
3.2 Synthesis of Analysis
3.3 Guidelines
3.4 Ideal Survey
3.5 Usability of the Questionnaire
4 Conclusion and Recommendations
References
Spatial Heuristic Evaluation Through Wayfinding: A Tale of Two Indian Cities
Abstract
1 Introduction
1.1 Jodhpur
1.2 Jaipur
2 Need of Research: Similar Urban Fabric with Distinct Tales
2.1 Impact of Urban Morphology on Imageability
2.2 Wayfinding as a Tool to Decode Imageability
3 Methodology
3.1 Real World Experiment
3.1.1 Subjects
3.1.2 Survey
3.1.3 Area of Study
3.2 Tasks
3.2.1 Spatial Task: Route Tracing
3.2.2 Recall Tasks
3.3 Virtual World Experiment
3.3.1 Eye-Tracker
3.3.2 Tasks
4 Observations: Comparative Analysis
4.1 Points of Disorientation
4.2 Landmark and Activities
4.3 Comparison with Mental-Map
4.4 Signage
5 Conclusion
5.1 Pathway Pattern
5.2 Built Fabric and Streetscape Elements
5.3 Activities
5.4 The Manifestation of Urban Fabric on Wayfinding Behaviour
6 The Story Forward
References
Research on Electronic Lock Structure Evaluation Based on User Experience
Abstract
1 Introduction
2 Experiment
2.1 Experimental Environment
2.2 Installation Height
2.3 Participants
2.4 Experiment Procedures
2.5 Data Analysis
3 Results
4 Discussion and Conclusion
Acknowledgments
References
Iterative Symbiosis Between Multi-role User Requirements and Data Information Visualization
Abstract
1 Introduction
2 "Human Factors" and Multi-user Roles of the Guide System Design
3 Guidance System in Colleges and Universities
3.1 The Guidance System of Colleges and Universities Is Different from the Traditional Public Space
3.2 Cases of Excellent University Guidance System
3.2.1 Yale University Campus Guidance System
3.2.2 Indoor Guidance System of Sichuan University
3.2.3 Campus Guidance System of Charles Sturt University
3.2.4 Summary
4 Guidance System of Hunan University
4.1 The Present Situation of the Guidance System of Hunan University
4.2 Guidance System and Multi-user Role
4.3 Design Contents of Guidance System of Hunan University
5 What Methods Are Used in Data Screening and Information Planning of the Guidance System?
5.1 Integration and Analysis of Main Data
5.2 Combining Local Conditions with Actual Scenes
5.3 User-Centered
6 Conclusion
References
Influence of the User Experience in Switching Speed of the Digital Reading Interface
Abstract
1 Introduction
2 Digital Reading and User Experience
2.1 Digital Reading
2.2 User Experience
3 Research on the Digital Reading User Experience and the Moving Speed of Interface Switching
3.1 User Experience of Digital Reading
3.2 Interface Switching and Interface Switching Speed
4 Experimental Methods
4.1 Subject Selection
4.2 Experimental Material
4.3 Experimental Methods
5 Data Processing
6 Experimental Conclusion
7 Conclusion
References
User Experience Improvement Design of Shopping Mall Based on Crowd Classification Research
Abstract
1 Introduction
2 Research Status
3 Research Methods
3.1 Activity Note
3.2 Tracking Method
3.3 Interview Method and 6w
4 Result - Persona
4.1 Enhance Relationship Type
4.2 Clear Needs Type
4.3 Random Exploration Type
5 Discussion and Strategy
5.1 Enhance Relationship Type
5.2 Clear Needs Type
5.3 Random Exploration Type
6 Conclusion and Scope of Application
References
Young Chinese Users' Perception of Passenger Car Form in Front Quarter View Analyzed with Quantitative and Qualitative Methods
Abstract
1 Introduction
2 Quantitative and Qualitative Analyses Procedure
2.1 Stimuli
2.2 Grouping Task Experiment
2.3 The Perceptional Mapping and Qualitative Analysis
3 Result of Qualitative Analysis
3.1 Form Changes Along the Horizontal Dimension
3.2 Form Changes Along the Vertical Dimension
4 Conclusion
Acknowledgments
References
Gamification Design of Shared Bicycle System Based on Fogg Behavior Model
Abstract
1 Introduction
2 Design Paradigm
2.1 Fogg Behavior Model
2.2 Traditional Shared Bicycle Interaction System
2.3 New Shared Bicycle Interaction System
3 Gamification Design in New Shared Bicycle System
3.1 Gamification
3.2 Structure in New Shared Bicycle Interaction System
4 Discussion
5 Conclusion
References
User Experience Research on the Human-Computer Interaction System of Connected Car
Abstract
1 Introduction
1.1 Definition of Automotive HMI
1.2 Research Background
2 Research Status
2.1 Current Academic Research
2.2 Current Design and Applications
3 Method
3.1 Participants
3.2 Interview
3.3 Brand Positioning
4 Results
4.1 Future Design Positioning of Roewe Automobile HMI
4.2 Future Design Concepts of Roewe Automobile HMI
5 Conclusion and Discussion
Acknowledgements
References
Research on Obstacles for Open Design to Be Adapted by the Masses
Abstract
1 The Development of Open Design
2 Open Design as a Habit to Get New Stuffs
3 Different Open Design Models
4 Obstacles in Open Design Performing
4.1 Software Skill
4.2 Expression of the Ideas
4.3 Design Ability
4.4 Confidence
5 A Model for Building Better Open Design
5.1 The Strategy Plane
5.2 The Scope Plane
5.3 The Structure Plane
5.4 The Skeleton Plane
5.5 The Surface Plane
6 A New Aspect of Open Design Should Be Considered
7 Conclusion
References
Applying the Technology Acceptance Model to Consumer Behavior Towards Virtual Reality Service
Abstract
1 Introduction
2 Methods
3 Results
3.1 Factor Analysis and Reliability Analysis
3.2 Correlation Analysis
3.3 Hierarchical Multiple Regression Analysis
4 Discussion
5 Conclusion
References
Logic of Behaviors and Somaesthetics Driven User Experience Research: Design and Innovation in Air Energy Products
Abstract
1 Introduction
2 Theory
2.1 Logic of Behaviors
2.2 Somaesthetics
2.2.1 The Body as the Aesthetic Object
2.2.2 The Body as the Aesthetic Subject
2.2.3 Aesthetic Embodiment
3 Driven User Experience Research
3.1 The Relationship Between Logic of Behaviors and Somaesthetics
3.2 Logic of Behaviors and Somaesthetics Driven User Experience
4 Product Design and Innovation
4.1 Bathing Behavior and Its User Experience
4.2 The User Experience of Air Energy Water Heaters
4.3 Product User Experience Design and Innovation
4.3.1 Turn on the Water Heater
4.3.2 Remove Clothes
4.3.3 Place Clothes
4.3.4 Adjust Water Temperature
4.3.5 Taking a Bath
4.3.6 During Bathing
5 Summary
References
Interface Design of GIS System Based on Visual Complexity
Abstract
1 Introduction
2 Literature Review
3 Analysis
3.1 User Cognition
3.2 Complexity Analysis
4 Discussion
4.1 Model Construction
4.2 Design Strategy
5 Conclusion
Acknowledgments
References
User Emotional Experience Evaluation on Bicycle Design from a Multi-sensory Perspective
Abstract
1 Introduction
2 Related Works
3 Method
3.1 Bicycle Samples
3.2 Semantic Database
3.3 Multi-sensory Interaction Experiment
4 Results Analysis
5 Conclusion
Acknowledgments
References
Prototyping in Human Computer Interaction
Abstract
1 Introduction
2 Literature Review
3 Methodology
3.1 Task Specification
3.2 System Functionality
3.3 Screen Layouts and Behavior
3.4 Design Rationale
3.5 User Feedback
3.6 Response Times
3.7 Reusable Code
4 Prototyping Types
4.1 Rapid Prototyping
4.2 User Interface Prototyping
4.3 Service Prototyping (Design Thinking)
4.4 User Involvement in Prototyping
5 Fidelity Dimensions in Prototyping
5.1 High and Low
6 Multiple Dimensions in Prototyping
6.1 Shape Recognition
6.2 Fidelity Dimensions
6.3 Gesture Recognition
7 Conclusion
References
Comparative Analysis of Usability of the Public Universities' Web Sites of Riobamba City in Ecuador
Abstract
1 Introduction
2 Methods and Materials
3 Results
3.1 Results of the Heuristic Tests with Experts
3.2 Results of the Usability Tests of the Students Interacting with the University Websites
4 Conclusions
References
Human Factors and Assistive Technology
A Comparative Study of Augmented Reality Assistant Tools in Assembly
Abstract
1 Introduction
2 The Use of Head Mounted Displays in Manufacturing
3 Use Case A: Laboratory Study
3.1 Use Case Requirements and AR Application Design
3.2 Method
3.3 Results
4 Use Case B: Field Study
4.1 Use Case Requirements and AR Application Design
4.2 Method
4.3 Results
5 Limitations and Discussion
References
The Effect of Training with a Prosthetic Hand Simulator in Adult Non-amputees: A Controlled Pilot Study
Abstract
1 Introduction
2 Materials and Methods
3 Study Design and Experimental Setup
3.1 Baseline
3.2 Intervention Group
3.3 Control Group
3.4 Outcome
3.5 Data Analysis
4 Results
5 Discussion
6 Conclusion
References
Meaningful Age-Friendly Design. Case Studies on Enabling Assistive Technology
Abstract
1 Introduction: Towards Age-Friendly Design
2 Assistive Technology: An Answer to User Needs, a Market Trend or Both?
3 Methodology: Case Study Research
4 Case Studies for Meaningful Age-Friendly Design
4.1 Case Study One: Enabling Mobility
4.2 Case Study Two: Enabling Senses
4.3 Case Study Three: Enabling Socialization
4.4 Case Study Four: Enabling Well-Being
5 Discussion: Meaningful Age-Friendly Design
6 Conclusions and Future Work
Acknowledgments
References
Evaluation of a Multilingual Workspace to Practice Math for Visually Impaired Students
Abstract
1 Introduction
2 Literature Review
3 Proposed Workspace
4 Experimental Evaluation
5 Results
5.1 Measuring Efficiency
5.2 Measuring Effectiveness
5.3 Measuring Satisfiability
5.4 Discussion
6 Conclusion and Future Work
References
The Auto-Personalization Computing Project in Libraries
Abstract
1 Introduction
2 Research Method
3 The Prototype Morphic System
4 Research Findings
5 Impacts on the Development of the Morphic System
6 Conclusion
Acknowledgments
References
Proper Implementation of Website Features Affecting the Use of Screen Readers
Abstract
1 Introduction
2 Background
2.1 Web Accessibility in the Government and Business Sector
2.2 Users with Visual Impairments
2.3 Screen Readers
3 Methodology
4 Results
4.1 FAE Tool Evaluation
4.2 Screen Readers Evaluation
5 Recommendations
5.1 Headings
5.2 Landmarks
5.3 Colors
5.4 Links
6 Conclusion
References
Assistive Technologies for Elderly - Review on Recent Developments in Lower Limb and Back Pain Management
Abstract
1 Introduction
2 Methods
2.1 Literature Review
3 Results and Discussion
Acknowledgement
References
Proposal of a Technological Ergonomic Model for People with Disabilities in the Public Transport System in Guayaquil
Abstract
1 Definition of the Study Object
2 Introduction
2.1 Overall Objective
2.2 Specific Goal
2.3 Context
2.4 Methodology
2.5 Hypothesis
3 Theoretical Framework
4 Methodological Framework
5 Results
5.1 Participatory Experimental Method - Experience for Disabled Users
5.2 Participatory Experimental Method - The Experience of Transportation
5.3 Mental Modeler - The Estimation of Realities
5.4 Technological Proposal
5.5 Ergonomics Proposal
6 Discussion
6.1 Accessibility as a Challenge
7 Conclusions
Acknowledgments
References
Abstract Vocabulary as Base for Training with Pattern Recognition EMG Control
Abstract
1 Introduction
2 Materials and Method
3 Test Procedure/Trainings Phase
4 Results
5 Discussion and Conclusion
References
Study of Voice-Based Crowdsourcing Platform for the Enhancement of Self-support for the Visually Impaired
Abstract
1 Introduction
1.1 Necessity and Purpose of This Study
1.2 Precedent Research Review
1.3 Method
2 Terminology and Concept
2.1 Definition of Visual Impairment
3 Research and Analysis of User's Living Environment
3.1 First Group Interview
3.1.1 Objective of First Group Interview
3.1.2 Subjects and Methods of Group Interview
3.1.3 Contents of Group Interview
3.1.4 Analysis of Group Interview
3.2 Second Individual In-Depth Interview
3.2.1 Objective of Individual In-Depth Interview
3.2.2 Subjects and Method of Individual In-Depth Interview
3.2.3 Content of Individual In-Depth Interview
3.2.4 Analysis of Individual In-Depth Interview
4 Proposal of Voice-Based Crowdsourcing Platform
4.1 Definition of Crowdsourcing Platform
4.2 The Need for a Crowdsourcing Platform
4.3 Concepts and Objectives of Voice-Based Crowdsourcing Platform
4.3.1 Increase Self-help of the Visually Impaired by Providing Voice-Based Information
4.3.2 Building a Virtuous Cycle Platform
4.4 Proposal of Voice-Based Crowdsourcing Platform Prototype
4.4.1 Input Storage Method
4.4.2 Information Printing Method
5 Prototype Usability Testing
6 Conclusion
Acknowledgments
References
An Eye Tracking System to Perform the Wechsler Intelligence Children-Fifth Edition (WISC-V) Test: A Case Study
Abstract
1 Introduction
2 Methodology
3 Results
4 Conclusion
References
The Design of the Paediatric Prosthesis: Assessment of Stigma-Inducing Factors in Primary School Children, Using a Questionnaire
Abstract
1 Introduction
2 Method: Participants and Design
3 Results
4 Discussion and Conclusion
References
Human Factors Product Design for a Prototype of Hair Loss Prevention Machine for Cancer Patients During Chemotherapy Treatments
Abstract
1 Introduction
2 Methodology
2.1 Identifying Customer Needs
2.2 Determining Product Specifications
2.3 Creating Concept Generation
2.4 Making Concept Selection
2.5 Concept Testing
3 Results
4 Conclusions and Discussions
5 Limitations and Future Research
References
Design of Health Control Applied to Elderly People's Resistance Exercise Device
Abstract
1 Introduction
1.1 Background
1.2 Research Purposes
2 Related Work
2.1 Blood Sugar, Fat and Vascular Disease
2.2 Blood Sugar, Muscle and Fat
2.3 The Physical Improvement of Exercise
3 Research Method
3.1 Naturalistic Observation
3.2 Focus Group
3.3 Experiment Purpose
3.4 Experimental Device
3.5 Experiment Process
4 Results and Discussion
4.1 Experimental Result
4.2 Discussion
References
Human Factors in All-Terrain Wheelchair Design for Rural Population
Abstract
1 Introduction
2 Methodology
2.1 Information
2.2 Formalization
2.3 Conformation
3 Results
3.1 Design Requirements
3.2 Design Solution
3.3 Design Validation
3.4 Future Research
4 Conclusion
Acknowledgments
Funding
References
Sequaca - Cognitive Rehabilitation Game Kit for Treatment of Neurocognitive Disorders
Abstract
1 Introduction
2 Treatment of Dementia in Occupational Therapy
2.1 Neurocognitive Disorders
2.2 Treatment
2.3 Assistive Technology at Occupational Therapy
3 Method
4 Ergonomic Appreciation
4.1 Problematization
4.1.1 Ergonomic Report
4.1.2 Systematization
5 Product Development
5.1 Idealization
5.2 Material Research
5.3 Visual Identity
5.3.1 Mockup
5.4 Preliminary Tests
5.5 Corrections
6 Final Product
6.1 Production
6.2 Patients' Reaction
7 Results
References
The Design of Walking Sticks: Use, Manufacturing and Abandonment
Abstract
1 Introduction
2 Brief History
3 Participatory Design
4 Overview of the Ergonomic Investigation
5 The Project
6 Conclusion
References
Application of SHERPA in Boarding Procedure of Blind Passengers in Airports
Abstract
1 Introduction
2 Methods
3 Literature Review
3.1 Blindness
3.2 Transportation Accessibility
3.3 Systematic Human Error Reduction and Prediction Approach (SHERPA)
4 Development
5 Analysis and Results
6 Conclusion
References
Including Users in the Evaluation Process of Assistive Technology: Applied Methods and Techniques
Abstract
1 Introduction
2 Assistive Technology Design
3 Users in the Assistive Technology Evaluation Process
4 Method
5 Results
6 Considerations
Acknowledgments
References
Development of a Hand Rehabilitation Therapy System with Soft Robotic Glove
Abstract
1 Introduction
2 Related Work
3 Design and Development of Hand Rehabilitation System
3.1 Design and Construction of the Robotic Rehabilitation Glove
3.2 General System Architecture
3.3 Expert System for Intervention Strategies Design
3.4 Architecture and Interface of the Mobile Application
4 Testing Methodology and Results
4.1 Participants
4.2 Protocol
4.3 Evaluation
5 Conclusions
References
An Ergonomic Assessment of Accessible Pedestrian Signal Sound Types for UP Diliman
Abstract
1 Background of the Study
2 Problem Statement
3 Objectives of the Study
4 Scope and Limitations
5 Method
6 Results and Discussion
7 Conclusion
8 Recommendation
Acknowledgements
References
Design of a Low Cost 3D Scanner for Taking Anthropometric Measurements
Abstract
1 Introduction
2 Materials and Methods
3 Results
4 Conclusions
References
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