
Autonomous
Description
Alles über E-Books | Antworten auf Fragen rund um E-Books, Kopierschutz und Dateiformate finden Sie in unserem Info- & Hilfebereich.
A compelling roadmap to building an autonomous business, best positioned to win, using digital labor powered by Agentic and physical AI An autonomous business is designed to be AI-first in its strategies and operations to maximize value and minimize time to value, and when it is done right it will unlock unprecedented speed, scale and shared success. But getting from one-off AI implementations - where most companies are at today - to autonomy will be neither easy nor obvious. Business leaders will need to challenge all the conventions, standard operating procedures and orthodoxies underpinning businesses designed by humans for humans - which is to say just about all of them! They will need to build digital labor to non-linearly scale the health, conditioning and talent of their teams, business and ecosystem, enabling 24x7x365 continuity and responsiveness, removing blockages and waste that trap or reduce value. They will need to manage the relationships between the two types of intelligent resources, digital and human. They will need to design for AI control and teach human leaders to "let go of the steering wheel".
The goal of Autonomous is to further expand the Boundless design principles that have guided the fastest growing companies in the world, and to ready business leaders, strategists and designers for success in the AI economy.
More details
Other editions
Additional editions

Persons
VALA AFSHAR and HENRY KING are the acclaimed co-authors of the bestselling book Boundless. With a combined 60+ years of experience, both are award-winning executives and technology practitioners specializing in business strategy, digital transformation, cloud computing, CRM, data, and AI technologies.
VALA AFSHAR is currently Chief Digital Evangelist at Salesforce, where he advises customers on the rise of Agentic AI and the future of advanced technologies. Previously, he has served as Vice President of Engineering, Chief Customer Officer, and Chief Marketing Officer. Recognized as a leading industry thought leader, Vala boasts over a million followers on X and LinkedIn, holds multiple U.S. patents, writes a weekly column for ZDNET, and has hosted the popular enterprise podcast DisrupTV for over a decade.
HENRY KING is an Innovation Strategist and Chief Information Officer with a distinguished career at Salesforce, Accenture, Deloitte Consulting, and other top technology firms. He is also a regular blog columnist and trusted advisor to organizations navigating digital transformation and AI adoption.
Together, as proven authors, technology practitioners, and advisors, Afshar and King are uniquely positioned to offer leaders, strategists, and designers actionable insights for positioning their companies for success in the age of AI.
Content
- Cover
- Title Page
- Copyright Page
- Contents
- Introduction
- The Seven Key Insights
- What's in This Book?
- Autonomous Company: Organization, Machine, or Organism?
- Who Is This Book for?
- Chapter 1 What Is a Fit Company?
- Introduction
- The AI Boom of 2022
- Business Adoption Soars
- Why Understanding AI's Evolution Is Crucial
- Implications of AI
- Enter the Autonomous Business
- Chapter 2 Blockages Kill Companies
- Introduction
- Blockages Cause Disease and Death
- Machine Health Is Also Dependent on Flow
- Blockages Slow Down and Even Threaten to Kill Companies
- Leadership Blockages
- Operational Blockages
- Cultural Blockages
- Knowledge Management Blockages
- Decision-Making Process Blockages
- External Relationship Blockages
- Technical Debt Blockages
- Change Management Blockages
- Resource Allocation Blockages
- Innovation Blockages
- Psychological Blockages
- Crisis and Resilience Blockages
- Moving Forward: From Identification to Action
- Waste Versus Cost
- Externalities
- From Cost Center to Service Engine: The Rise of the Minimum Viable Cost Center
- To Become Healthy, Remove Your Blockages
- Using AI to Help
- Chapter 3 A New Autonomous Operating Model
- Introduction
- Introducing the Autonomous Operating Model
- From OODA to mSUDA
- Sense, Understand, Decide, Act (SUDA)
- Introducing mSUDA: Machine-Scale SUDA for the Autonomous Business
- AI-Powered Sensing
- AI-Powered Understanding
- AI-Powered Decision-Making
- AI-Powered Action
- Chapter 4 Relational Intelligence for Digital Labor
- Introduction
- What Is Digital Labor?
- The Importance of Relationships
- Our People Are the Difference
- Commitment
- The Human Edge: Curiosity and Imagination in the Age of AI
- Cognitive Downloads Versus Cognitive Upgrades: A Deliberate Balancing Act
- CHROs Forecast for Adoption of Digital Labor
- The Future of Work Is Hybrid
- Reskilling and Redeploying Talent
- Taking a Team Approach to Agents
- What Happens Next
- Chapter 5 AI-First Design and Nonlinearity
- Introduction
- Performance and Stability
- Reimagining Organizational Design
- Transforming Business Models
- Evolving Leadership Approaches
- Reimagining Product and Service Design
- Redefining Competitive Strategy
- Why Planes and Automobiles?
- The Culture of Effort
- Experience: The Diminishing Requirement of Time
- AI-First Strategies
- Autofacturing: Manufacturing Intelligence and Work in the Age of Autonomous Intelligence
- The Digital Twin of the Business: A By-Product of AI-First Design
- Chapter 6 Autonomy and Boundless Principles
- Introduction
- The World Central Kitchen Approach
- Lesson 1: Shared Success
- Lesson 2: Scale Through Connection, Distribution, and Integration
- Lesson 3: Speed Through Flow and Designing for Movement
- Chefs Versus Cooks
- The Boundless Mindset
- Guiding Principle: Shared Success
- Connection
- Distribution
- Integration
- Autonomy
- Mobility
- Continuity
- Chapter 7 AI Is the New UI
- Introduction
- The Evolution of the Autonomous Business
- A Deeper Dive into the Seven Levels
- Level 0: No AI
- Level 1: Task Automation
- Level 2: Sub-process Automation
- Level 3: Process Automation
- Level 4: Role Automation
- Level 5: Team Automation
- Level 6: Business Automation
- Level 7: Ecosystem Automation
- From Linear Gains to Nonlinear Transformation
- What Is Enterprise General Intelligence?
- The Tennis Player Evolution: From Fundamentals to Championship Performance
- Will Autonomous Businesses Need Us? Asking for a Horse
- The Manure Crisis of 1894
- The Phantom Phaeton and the Rise of the Automobile
- A Place for Humans?
- Chapter 8 Summary of Key Insights
- Insight 1
- Insight 2
- Insight 3
- Insight 4
- Insight 5
- Insight 6
- Insight 7
- Chapter 9 Ten Tenets of Autonomous Businesses
- These are the 10 key takeaways from this book.
- Notes
- Glossary of AI Terms
- Acknowledgments
- About the Authors
- Index
- EULA
System requirements
File format: PDF
Copy-Protection: Adobe-DRM (Digital Rights Management)
System requirements:
- Computer (Windows; MacOS X; Linux): Install the free reader Adobe Digital Editions prior to download (see eBook Help).
- Tablet/smartphone (Android; iOS): Install the free app Adobe Digital Editions or the app PocketBook before downloading (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (only limited: Kindle).
The file format PDF always displays a book page identically on any hardware. This makes PDF suitable for complex layouts such as those used in textbooks and reference books (images, tables, columns, footnotes). Unfortunately, on the small screens of e-readers or smartphones, PDFs are rather annoying, requiring too much scrolling.
This eBook uses Adobe-DRM, a „hard” copy protection. If the necessary requirements are not met, unfortunately you will not be able to open the eBook. You will therefore need to prepare your reading hardware before downloading.
Please note: We strongly recommend that you authorise using your personal Adobe ID after installation of any reading software.
For more information, see our eBook Help page.