
Implementing Positive Organizational Change
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Content
- Front Cover
- Title Page
- Copyright
- Contents
- Preface
- Acknowledgments
- About the Author
- WAVTM
- Chapter 1: Introduction to Leading Organizational Change
- Change Versus Transformation-Is There a Difference?
- The Complexity of Change
- Why Change Matters Today
- Employees Make the Difference!
- Change Can Be Exciting and Fun!
- Chapter 2: Understanding About Change
- A Change Management Framework
- What Kind of Change Is This?
- The Process of Change and Stages of Change
- Strategic Initiatives and Organizational Change
- Factors that Drive Change
- Effects of Change on the Organization
- Why Organizations Fail at Change
- Effects of Change on the Individual Employees
- Obstacles to Change
- Overcoming Obstacles to Change
- A Framework For Leading Organizational Change
- Chapter 3: Looking at Change from a Positive Perspective
- Negative Change Perspective Versus Positive Change Perspective
- The Value of a Positive, Opportunity-Driven Perspective
- Drivers and Resisters to Change
- Communication Best Practices
- Developing the Communication Strategy
- Getting a Cross-Functional Group Involved
- Sharing the Communication Strategy and Plan
- Ensuring Regular and Consistent Communications
- Setting a Vision for Change and Communicating that Vision
- Telling Stories and Planning for the Future
- What's in It for Me?
- Chapter 4: Building Change Capability Within the Organization
- The Value of Organizational Change
- Making Change Part of the Strategy
- Assessing the Readiness for Change.
- Creating an Environment for Change
- Organizational Culture Matters
- Is the Culture a Culture of Change?
- Are People Ready for Change?
- Using Information from Surveys and Employee Engagement Data
- Creating and Sustaining a Change Management Center of Excellence.
- Ensuring Coordination Between the CM CoE and the Project Management Office.
- Chapter 5: The Value of Focusing on the People
- Developing a Mindset for Change
- Engaging in Conversations Around Change
- Making It Easier for People to Adopt the Change
- Understanding the People: Conducting a Stakeholder Analysis
- Determining Champions, Resisters, and Those Who Are Indifferent
- Engaging and Converting (Some) Resisters and Indifferent Individuals to Champions
- Finding Your Change Agents
- The Role of the Change Agent
- Skills, Competencies, and Attributes Necessary to Support Change
- Providing a Clear Description of the Role and Training the Change Agents
- Continuing to Engage the Champions, Change Agents, and Other Supporters of Change
- Driving Change from the Bottom Up
- Letting Employees Lead the Change
- Getting Managers Comfortable with Not Leading
- Building and Enabling Change Teams
- Who Should Be Involved on the Change Team?
- Accountability Is Key
- Chapter 6: Leading Change Across Cultural and Generational Boundaries
- The Impact of Cultural Diversity and Different Generations on Organizational Change Initiatives
- Cultural Dimensions and the Impact on Change
- Generations in the Workplace and Implementing Change
- The Value of Using Cross-Cultural and Cross-Generational Teams to Drive Change
- Kicking off the Diverse Team to Enable Success on the Change Initiative.
- Chapter 7: The Change Project
- The Basics of Planning Organizational Change Initiatives
- Preparing the Organization for Change
- Sharing the Strategy and Vision for the Organizational Change Project
- Developing Your People Change Management Plan
- Communication Planning
- Ensuring People Are Ready for Change
- Developing and Deploying Your Change Teams.
- The Roles and Responsibilities of Change Teams
- Getting a Broader Group of Stakeholders Involved
- Providing Training on Change
- Implementing Change with a Pilot Group
- Rolling Out Change Organization-Wide
- Making Organizational Change Stick
- Deploying the Change Agents
- Checking in with People
- Continuous Evaluation and Improvement
- Chapter 8: Continuous Communication and Engagement in Change
- Learning Lessons from Past Change Initiatives
- The Value of Making Change the Norm.
- Keeping the Change Conversation Going
- Knowledge Management and Collaboration Best Practices
- Making Change Conversations a Part of Onboarding for New Employees
- Chapter 9: Continuous-But Not Chaotic!-Change
- Tying Change to Continuous Improvement
- Change and the Organization's Strategic Planning Sessions
- Rotating the Role of Change Team Members
- Ending One Initiative and Starting the Next
- Chapter 10: Getting Started
- Develop the Strategic Plan for Making Organizational Change a Regular Part of a Growing Organization.
- Who Should Be Involved?.
- Sharing the Plan, Getting Input, and Communicating
- Summary
- Index
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