
Bridging the PM Competency Gap
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Content
- Front Cover
- Title Page
- Copyright
- Contents
- Preface
- Foreword
- Prologue
- Acknowledgments
- About the Authors
- WAV
- Introduction
- A Brief History of PM Competency
- Fast Forward to This Millennium
- PM Achieves Unanimous Consensus in the U.S. Senate
- Notes
- Chapter 1 Problem Statement: In Other Words, The Gap
- The Value of PM as a Discipline
- Defining PM Competency
- Technical PM
- Leadership
- Strategic and Business Management
- Developing PM Competency
- PM Competency as a Means to Be Resilient to Change
- Evolution Within the Organization's Practice Area
- Evolution of PM Capabilities
- Evolution of a Global Mindset
- A Matter of Scale
- Chapter 2 Wanted: Bespoke Strategic Approach
- Top Down, Bottom Up, or Middle Out?
- Long Term or Short Term?
- Assessing Competency: The PEAKS Model
- So, What's the Best Approach to Use?
- Where to Start: Using the Face of Knowledge
- PM Framework: The Left Eye
- Methods and Tools: The Right Eye
- Knowledge: The Nose Knows
- Knowledge: Business Competencies
- Knowledge: Writing and Understanding a Business Case
- Knowledge: Budgeting and Cost Control
- Knowledge: Contract Management
- Knowledge: Business Analysis
- What's the Approach to Consider?
- Knowledge: Technical Skills (and the Debate.)
- What's the Approach to Consider?
- Leadership and Communication: The Mouth
- So, What's the Best Approach to Use?
- Global/Cultural Awareness
- What's the Approach to Consider?
- The PM Community: The Ears
- What's the Approach to Consider?
- Chapter 3 Know Thy Audience
- Generational Differences
- Baby Boomers
- Generation X
- Millennials
- The Project Manager Personality Approach
- The Myers-Briggs Temperaments
- The Pellerin Color System
- Chapter 4 Options
- Formal Training
- Instructor Led-Training-Classroom or Virtual Participation
- Cloud-based Training
- Knowledge Transfer
- Project Manager to Project Manager Sessions (Converting Tacit to Explicit Knowledge)
- PM Symposium
- Lessons Learned
- Podcasts, Blogs, and Social Media for Business
- Mentoring Programs
- Games and Simulations
- Above and Beyond
- Industry Engagement
- Community Outreach
- Chapter 5 Planning Your Bridges
- Readiness
- Sponsors
- Phases
- Communications
- Project Plans and Project Allies
- Pilots
- Chapter 6 Time to Deliver!
- Governance: Your Key to Controlling Outcomes
- Reporting as a Communication Technique
- Individual Assessments: Beyond Tests
- Individual Assessments: Peer Reviews and Jury Boards
- Competency Development Project Assessments: Surveys and More
- Budgeting
- Organizational Change Management
- The Known Unknowns
- Challenges
- Organizational Opportunities
- External Opportunities
- A Case Study
- Chapter 7 Indicators of Success-How Do You Know if Your Bridge Is Built and Working?
- Certification Programs
- Internal Certification
- The Foundation
- The Process
- The Result
- Internal Competency Assessment
- External/Industry Certification and Credentials
- The PMP Credential
- IPMA Certifications
- PRINCE2®
- Others: Watch Out!
- Project KPIs
- Chapter 8 The Feedback Loop and Improving the Bridge
- PDCA
- Curricula Updates
- Customer and PM Maturity Assessment Surveys
- Customer (Quality) Surveys
- PM Assessment
- Career Path
- Chapter 9 Leveraging Expert Judgment
- Harold Kerzner
- Andy Kaufman
- Wayne Turmel
- Gina Abudi
- Jim De Piante
- Elizabeth Harrin
- Mark Reeson
- Susanne Madsen
- Stephen Leybourne
- David Shirley
- Mel Bost
- Robert Wysocki
- Moira Alexander
- Dan Picard
- Kimberly Wiefling
- Todd Williams
- Marisa Silva
- Vijay Kanabar
- Naomi Caietti
- Ron Rosenhead
- Roger Warburton
- Barbara Trautlein
- Liliana Buchtik
- Kathy Schwalbe
- Menno Valkenburg
- Lambert Ofoegbu
- Tim Wasserman
- Andy Crowe
- Elise Stevens
- Amy Bahen
- Jeannette Cabanis-Brewin
- Ricardo Vargas
- Paola Morgese
- Shai Davidov
- John Todd
- Mark Phillipy
- Great Minds Think Alike
- Appendix 1 Selected References and Useful Links
- Appendix 2 A Competency Survey of 250 Project Managers
- Appendix 3 Details of the 4-D Approach Applied to PM Competency
- Appendix 4 Case Study: Philips Excellence Project Management
- Index
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