Essential ITIL
Processes and functions
1st Edition
Published on 30. April 2013
72 pages
978-0-11-331508-6 (ISBN)
Description
Provides information on all of the ITIL processes and functions. It can be used as an entry point, giving insight into ITIL and guiding the reader to specific topics within the ITIL core guidance publications to help them find out more. It can also be used in its own right to provide basic information about the ITIL framework and its processes. Each process is presented in the same way, with information on its purpose, benefits and features.
Key features
Provides a process-focussed overview of ITIL in one place
User-friendly
Aligned with the content of the core guidance
More details
Person
A modern, ever-evolving company for a modern, ever-changing world.
In the ever-changing world of the 21st century, AXELOS' commitment to nurturing best practice communities on a worldwide scale remains constant.
The goals of AXELOS are many and varied, each one aimed at helping businesses and individuals reach success, and empowering them to truly stand out in a competitive market:
.We strive to encourage growth, development and progress
.We always look for innovative new solutions to improve best practice approaches and processes across the board
.We continually promote and advocate quality training.
In the ever-changing world of the 21st century, AXELOS' commitment to nurturing best practice communities on a worldwide scale remains constant.
The goals of AXELOS are many and varied, each one aimed at helping businesses and individuals reach success, and empowering them to truly stand out in a competitive market:
.We strive to encourage growth, development and progress
.We always look for innovative new solutions to improve best practice approaches and processes across the board
.We continually promote and advocate quality training.
