The Economics of Benchmarking
Measuring Performance for Competitive Advantage
Published on 10. October 2007
Book
Paperback/Softback
128 pages
978-0-230-55271-5 (ISBN)
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Description
For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
More details
Language
English
Place of publication
United Kingdom
Publishing group
Bloomsbury Publishing PLC
Target group
College/higher education
Dimensions
Height: 235 mm
Width: 155 mm
ISBN-13
978-0-230-55271-5 (9780230552715)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
11/2008
Red Globe Press
€72.20
Shipment within 15-20 days
Person
Thijs ten Raa has been affiliated with NYU and Erasmus University and is now Associate Professor of Economics at Tilburg University, The Netherlands. He has published eight books, and numerous articles. In 2006 he was awarded the Wassily Leontief Centennial Medal.
Content
What is Benchmarking and Why is it Useful?
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.