The Economics of Benchmarking
Measuring Performance for Competitive Advantage
Published on 25. November 2008
Book
Hardback
128 pages
978-0-230-22438-4 (ISBN)
Description
For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
Reviews / Votes
'Many people in business talk about benchmarking. This book provides techniques that actually enable you to do it'. - John Kay, author of The Truth about Markets 'This elegant book shows how to measure the relative operational efficiency of enterprises. It provides both theoretical guidance and practical examples of techniques that can help identify underperforming and overperforming groups in your organization. Anyone interested in performance evaluation will want to read this book.' -- Hal Varian, Professor of Economics, Business and Information, University of California at Berkeley, USA "This is a smart and delightful way of showing the theoretical underpinning of data envelopment analysis. Experts in linear programming and aficionados of Data Envelopment Analysis as well as the brightest of students will love this short book for the elegance and purity of its reasoning.' - Tom Weyman-Jones, Loughborough UniversityMore details
Edition
2008
Language
English
Place of publication
London
United Kingdom
Publishing group
Bloomsbury Publishing PLC
Target group
College/higher education
Dimensions
Height: 222 mm
Width: 145 mm
Thickness: 11 mm
Weight
307 gr
ISBN-13
978-0-230-22438-4 (9780230224384)
DOI
10.1007/978-1-137-22335-7
Schweitzer Classification
Other editions
Additional editions
Book
10/2007
Red Globe Press
Unfortunately, price unknown
Article exhausted; check different version
Person
Thijs ten Raa has been affiliated with NYU and Erasmus University and is now Associate Professor of Economics at Tilburg University, The Netherlands. He has published eight books, and numerous articles. In 2006 he was awarded the Wassily Leontief Centennial Medal.
Content
What is Benchmarking and Why is it Useful?.- Linear Programming in one Lesson.- The Technique of Benchmarking.- Case study 1: Spanish Restaurants.- Case study 2: Indian Banks.- Case study 3: Korean Quality Management.- Case study 4: Austrian Banking Deregulation.- Efficiency, Productivity and Profitability.- Case study 5: U.S. Manufacturing.- Case study 6: U.S. Hotels.- Case study 7: European Railways Efficiency.- Ranking.- Case study 8: Dutch Economics and Business Schools.- Returns to Scale.- Case study 9: U.S. Real Estate Investment Trusts.- Case study 10: European Railways Returns to Scale.- Concluding Remarks.