Cases in Call Center Management
Jaico Publishing House
Published on 30. July 2006
Book
Paperback/Softback
366 pages
978-81-7992-442-6 (ISBN)
More details
Language
English
Place of publication
Mumbai
India
Target group
Professional and scholarly
Dimensions
Height: 200 mm
Width: 140 mm
Thickness: 40 mm
ISBN-13
978-81-7992-442-6 (9788179924426)
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Schweitzer Classification
Persons
Author
Professor of Marketing and Marketing Research. Maastricht University, The Netherlands