HP OpenView System Administration Handbook
Network Node Manager, Customer Views, Service Information Portal, OpenView Operations
Published on 2. September 2004
Book
Paperback/Softback
688 pages
978-0-13-035209-5 (ISBN)
Description
This book is designed as a hand-on guide to three OpenView products: Network Node Manager (NNM), Customer Views (CV), and Service Information Portal (SIP). The book begins with a review of network management and Simple Network Management Protocol (SNMP). Simple Network Management Protocol (SNMP) is the protocol governing network management and the monitoring of network devices and their functions. While NNM provides the physical layout of the networked enterprise, Customer Views (CV) provides a logical view of devices based on customer ownership. CV provides the ability to define which customers will be affected by which resources. This book covers CV's additional containers to the NNM root submap, including: Key Resources, Customers, Devices, Internet Links, and Sites. Because CV allows you to configure a restricted view of the network, this aspect of the book will appeal to Managed Service Providers (MSPs). This book also covers Service Information Portal (SIP), which provides a web accessible interface to some of the data available in NNM and CV. SIP also contains gauges to display the overall health of Key Resources, Customer Premises Equipment, Routers, Interfaces and Servers as defined in NNM and CV.
More details
Language
English
Place of publication
Upper Saddle River
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Dimensions
Height: 234 mm
Width: 181 mm
Thickness: 32 mm
Weight
1018 gr
ISBN-13
978-0-13-035209-5 (9780130352095)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
About the Authors
TAMMY ZITELLO is an OpenView consultant for HP based in Atlanta, GA. She holds certifications in NNM, OpenView Performance (OVP), and OVO, and has spent nine years teaching and consulting on OpenView products. DEBORAH WILLIAMS, an OpenView support engineer for HP, holds certifications in OVO, High Availability with MC/Service Guard, and HP-UX System and Network Administration. She has taught UNIX, networking, and OpenView System Administration classes.PAUL WEBER, an HP consultant based in Colorado, authored the paper OpenView and Hostname Resolution.
(c) Copyright Pearson Education. All rights reserved.
TAMMY ZITELLO is an OpenView consultant for HP based in Atlanta, GA. She holds certifications in NNM, OpenView Performance (OVP), and OVO, and has spent nine years teaching and consulting on OpenView products. DEBORAH WILLIAMS, an OpenView support engineer for HP, holds certifications in OVO, High Availability with MC/Service Guard, and HP-UX System and Network Administration. She has taught UNIX, networking, and OpenView System Administration classes.PAUL WEBER, an HP consultant based in Colorado, authored the paper OpenView and Hostname Resolution.
(c) Copyright Pearson Education. All rights reserved.
Content
I. NETWORK NODE MANAGER, CUSTOMER VIEWS, AND SERVICE INFORMATION PORTAL.
1. Introduction to Network Node Manager, Customer Views, and Service Information Portal.
2. Why Network and Systems Management Systems Fail.
3. Create a Deployment Plan.
4. Out-of-the-box Network Node Manager.
5. Network Discovery.
6. Customizing NNM from the GUI.
7. Advanced Customization.
8. Data Collection and Event Configuration.
9. Scalability and Distribution.
10. Customer Views.
11. Service Information Portal.
12. Introduction to OpenView Operations (OVO).
II. OPENVIEW OPERATIONS.
13. Out-of-the-box with HP OpenView Operations.
14. Agents, Policies and Distribution.
15. Smart Plug-Ins.
16. Built-in Performance Tools.
17. Server Administration.
18. Oracle for OpenView.
19. Enterprise Management Flexibility with Multiple Management Servers.
III. BEST PRACTICES.
20. Security.
21. Plan, Document, Take Corrective Actions, Administer Changes.
22. Troubleshooting Tools and Techniques.
IV. OPENVIEW OPERATIONS FOR WINDOWS.
23. Introducing OVO for Windows.
24. OVO Windows and OVO UNIX Interoperability.
25. OVOW Implementation Tasks.
Appendix A: OpenView Commands Quick Reference Guide.
Appendix B: Hostname Resolution.
Appendix C: Resources.
Index.
1. Introduction to Network Node Manager, Customer Views, and Service Information Portal.
2. Why Network and Systems Management Systems Fail.
3. Create a Deployment Plan.
4. Out-of-the-box Network Node Manager.
5. Network Discovery.
6. Customizing NNM from the GUI.
7. Advanced Customization.
8. Data Collection and Event Configuration.
9. Scalability and Distribution.
10. Customer Views.
11. Service Information Portal.
12. Introduction to OpenView Operations (OVO).
II. OPENVIEW OPERATIONS.
13. Out-of-the-box with HP OpenView Operations.
14. Agents, Policies and Distribution.
15. Smart Plug-Ins.
16. Built-in Performance Tools.
17. Server Administration.
18. Oracle for OpenView.
19. Enterprise Management Flexibility with Multiple Management Servers.
III. BEST PRACTICES.
20. Security.
21. Plan, Document, Take Corrective Actions, Administer Changes.
22. Troubleshooting Tools and Techniques.
IV. OPENVIEW OPERATIONS FOR WINDOWS.
23. Introducing OVO for Windows.
24. OVO Windows and OVO UNIX Interoperability.
25. OVOW Implementation Tasks.
Appendix A: OpenView Commands Quick Reference Guide.
Appendix B: Hostname Resolution.
Appendix C: Resources.
Index.