Communication Skills

Aimed at individuals in the caring professions, this text considers the many facets of communication and the particular communicative skills the individual in the caring profession may need. It is designed to look and feel friendly and attractive and is not designed to be a tome to wade through. The series, "Skills for Caring" is aimed at those who wish to obtain the National Vocational Qualifications (NVQs) and Scottish Vocational Qualifications (SVQs). Each book in the series covers the skills and standards ("competences") required by health and social care workers to obtain an NVQ / SVQ in a given topic. The book can be used on its own, at the workplace as part of an assessment programme or as part of a more formal training programme at a college or other institution. The authors have tried to include as many examples as possible and these have been set off from the main text with boxes so that they can be skipped it necessary, or located later. Exercises are also included to reinforce knowledge.
 
Aimed at individuals in the caring professions, this text considers the many facets of communication and the particular communicative skills the individual in the caring profession may need. It is designed to look and feel friendly and attractive and is not designed to be a tome to wade through. The series, "Skills for Caring" is aimed at those who wish to obtain the National Vocational Qualifications (NVQs) and Scottish Vocational Qualifications (SVQs). Each book in the series covers the skills and standards ("competences") required by health and social care workers to obtain an NVQ / SVQ in a given topic. The book can be used on its own, at the workplace as part of an assessment programme or as part of a more formal training programme at a college or other institution. The authors have tried to include as many examples as possible and these have been set off from the main text with boxes so that they can be skipped it necessary, or located later. Exercises are also included to reinforce knowledge.