Shift Happens
Bridging The Gap Between Awful And Awesome Customer Service
Published on 30. November 2004
Book
Paperback/Softback
312 pages
978-1-4184-8384-5 (ISBN)
More details
Language
English
Place of publication
Bloomington
United States
Target group
Professional and scholarly
Product notice
Paperback (trade)
Illustrations
1
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 17 mm
Weight
461 gr
ISBN-13
978-1-4184-8384-5 (9781418483845)
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Schweitzer Classification