Troubleshooting Microsoft Technologies
The Ultimate Administrator's Repair Manual
Published on 17. July 2003
Book
Mixed media product
736 pages
978-0-321-13345-8 (ISBN)
Description
Countless books have been devoted to hardware troubleshooting, while
software troubleshooting has been nearly completely ingnored. Ask any system
administrator or help desk support technician where they could use help, and
the answer is almost always "troubleshooting." Administrators continually
struggle to resolve problems with technologies such as Active Directory,
WINS, DHCP, and DNS. This book shows how, with the right methodology,
you can systematically analyze and repair problems affecting an individual
computer or an entire network. The author not only provides answers to some
of the most puzzling Microsoft computer problems, but also presents the
answers in the context of the troubleshooting methodology most highly
regarded in the computer industry. Wolf covers both Microsoft and third party
troubleshooting tools. Whether you are an end user looking to exert a new level of
problem solving independence, or an experienced help desk analyst or systems
administrator, this book will be an invaluable tool for repairing glitches on all
the computers you manage.
software troubleshooting has been nearly completely ingnored. Ask any system
administrator or help desk support technician where they could use help, and
the answer is almost always "troubleshooting." Administrators continually
struggle to resolve problems with technologies such as Active Directory,
WINS, DHCP, and DNS. This book shows how, with the right methodology,
you can systematically analyze and repair problems affecting an individual
computer or an entire network. The author not only provides answers to some
of the most puzzling Microsoft computer problems, but also presents the
answers in the context of the troubleshooting methodology most highly
regarded in the computer industry. Wolf covers both Microsoft and third party
troubleshooting tools. Whether you are an end user looking to exert a new level of
problem solving independence, or an experienced help desk analyst or systems
administrator, this book will be an invaluable tool for repairing glitches on all
the computers you manage.
More details
Language
English
Place of publication
New Jersey
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Dimensions
Height: 235 mm
Width: 180 mm
Thickness: 30 mm
Weight
1070 gr
ISBN-13
978-0-321-13345-8 (9780321133458)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
A senior training consultant with CommVault Systems, Chris Wolf specializes in network troubleshooting, clustering, and enterprise storage. A regular contributor to MCP, Windows, and .Net magazines, he is also the coauthor of two other books and a frequent speaker at conferences nationwide. Chris holds the following certifications: MCSE (Windows 2000), MCT, MCP, CCNA, Network+, and A+.
0321133455AB03242003
0321133455AB03242003
Content
Preface.
1. Introduction.
2. Fundamental Networking.
3. Troubleshooting Techniques.
4. Monitoring and Diagnostic Tools.
5. Client-Server Troubleshooting.
6. Office XP.
7. Disk Subsystems.
8. DNS.
9. WINS.
10. DHCP.
11. Network and Application Services.
11. Routing and Remote Access.
13. Active Directory.
Appendix A. Command Line Troubleshooting Tool Reference.
Appendix B. Common Error Codes.
Appendix C. Third Party Tools.
Index. 0321133455T03032003
1. Introduction.
2. Fundamental Networking.
3. Troubleshooting Techniques.
4. Monitoring and Diagnostic Tools.
5. Client-Server Troubleshooting.
6. Office XP.
7. Disk Subsystems.
8. DNS.
9. WINS.
10. DHCP.
11. Network and Application Services.
11. Routing and Remote Access.
13. Active Directory.
Appendix A. Command Line Troubleshooting Tool Reference.
Appendix B. Common Error Codes.
Appendix C. Third Party Tools.
Index. 0321133455T03032003