The Conflict and Communication Activity Book
30 High-Impact Training Exercises for Adult Learners
Published on 6. March 2018
Book
Paperback/Softback
256 pages
978-0-8144-7167-8 (ISBN)
Description
"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator's best friend."
More details
Language
English
Place of publication
United States
Publishing group
HarperCollins Focus
Dimensions
Height: 280 mm
Width: 216 mm
Thickness: 17 mm
Weight
770 gr
ISBN-13
978-0-8144-7167-8 (9780814471678)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Bill Withers (Collingswood, NJ) is the author of The Conflict Management Skills Workshop (0-8144-7092-0) and the organizational development manager for R B, Inc., an automotive supply corporation. Keami D. Lewis (North Wales, PA) has been a program designer, trainer, and business leader with Rosenbluth International, Showboat Casino, and other organizations recognized for excellence in training and management practices.
Content
"Teaching About Communication and Conflict with Games and Exercises
I. Questions to Ask About Conflict
II. Why Playing in the Classroom is Serious Business
Communication and Conflict Exercises
I. My Workshop Starts in Five Minutes!
1. 3 Similarities & 1 Difference
2. A New Leaf
3. Right Listening
4. Building Bridges
5. Climbing Life's Ladders
6. Draw A House
7. Energy Jump
8. Meet the Press
9. Not ""I""
10. Sentence Relay
11. The Squares Game
12. What you See is What You Get
II. Exercises to Prepare in Advance
13. Four Roads to Resolution
14. A Time You Felt Different
15. Centering Under Pressure
16. How Soon is Possible?
17. I Lean
18. Mine Field
19. Missing the Meaning
20. Say It, Shout It, Skip It
21. Telephone Tales
22. Think Fast (4 Variations)
23. Timed Square
24. Values Clarification
25. What's in a Word?
26. Workers and Managers
III. Full Day Workshops
27. Diversity Dialogue
28. Hold Please
29. The Synthetic Culture Lab
30. Write Your Own Case Study
Trainer's Toolbox
Exercise Matrix
Sample Agendas
Handouts, Flipcharts/Overheads, and Charts
Fun Ways to Break into Groups"
I. Questions to Ask About Conflict
II. Why Playing in the Classroom is Serious Business
Communication and Conflict Exercises
I. My Workshop Starts in Five Minutes!
1. 3 Similarities & 1 Difference
2. A New Leaf
3. Right Listening
4. Building Bridges
5. Climbing Life's Ladders
6. Draw A House
7. Energy Jump
8. Meet the Press
9. Not ""I""
10. Sentence Relay
11. The Squares Game
12. What you See is What You Get
II. Exercises to Prepare in Advance
13. Four Roads to Resolution
14. A Time You Felt Different
15. Centering Under Pressure
16. How Soon is Possible?
17. I Lean
18. Mine Field
19. Missing the Meaning
20. Say It, Shout It, Skip It
21. Telephone Tales
22. Think Fast (4 Variations)
23. Timed Square
24. Values Clarification
25. What's in a Word?
26. Workers and Managers
III. Full Day Workshops
27. Diversity Dialogue
28. Hold Please
29. The Synthetic Culture Lab
30. Write Your Own Case Study
Trainer's Toolbox
Exercise Matrix
Sample Agendas
Handouts, Flipcharts/Overheads, and Charts
Fun Ways to Break into Groups"