The Operations Management Complete Toolbox (Collection)
Published on 9. August 2013
Book
Mixed media product
978-0-13-374121-6 (ISBN)
Description
For operations managers, running a smooth and efficient organization is more crucial than ever -- and it's more difficult, too. Fortunately, there's a secret to success: a proven approach and toolset that can help operations managers free up resources, eliminate unnecessary meetings, and get more done faster. The approach is named "The Power of Completion," and the tools have been honed by expert project managers through decades of experience. In The Operations Manager's Toolbox, operations manager and PMP-certified project manager Randal Wilson shows how to apply the Project Management (PM) discipline to completing the crucial "smaller" tasks that can help the organization quickly drive substantial improvements in efficiency and performance.
The Encyclopedia of Operations Management is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program.
It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application.
The Encyclopedia of Operations Management is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program.
It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application.
More details
Language
English
Place of publication
Boston
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Weight
1 gr
ISBN-13
978-0-13-374121-6 (9780133741216)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Randal Wilson, MBA, PMP serves as Visiting Professor of Project Management, Keller Graduate School of Management, at the Elk Grove, CA DeVry University campus. His teaching style is one of addressing Project Management concepts using not only academic course guidelines and text, but includes in-depth discussions in lectures using practical application from industry experience.
Mr. Wilson is currently Operations and Project Manager at Parker Hose and Fittings. He is responsible for five locations across Northern California and Nevada, as well as project management of redesigns and renovation of existing facilities and construction of new facilities.
Mr. Wilson was formally in the telecommunications industry as Senior New Product Introduction Engineer at REMEC, Inc., Senior New Product Introduction Engineer with Spectrian Corp. and Associate Design Engineer with American Microwave Technology. He also served as Senior Manufacturing Engineer at Hewlett Packard.
He is a certified Project Management Professional (PMP) of the Project Management Institute. He acquired an MBA with concentration in General Operations Management from Keller Graduate School of Management of DeVry University in Fremont, CA and a Bachelor of Science in Technical Management with concentration in Project Management from DeVry University in Fremont, CA.
Arthur V. Hill is the Associate Dean for MBA Programs in the Carlson School of Management and the John and Nancy Lindahl Professor for Excellence in Business Education in the Operations and Management Science Department at the University of Minnesota. He holds a B.A. in Mathematics from Indiana University, an M.S. in Industrial Administration, and a Ph.D. in Management from the Krannert School of Management at Purdue University. Professor Hill was the Co-Editor-in-Chief of the Journal of Operations Management, a leading academic research journal in the field. He is a Fellow of the American Production Inventory Control Society and wrote the APICS CPIM and CIRM certification exams for many years. He served two terms on the board of POMS (VP Education and VP Finance), the world's leading society for operations management professors. Dr. Hill has been a professor at the Carlson School of Management for more than 30 years and currently teaches supply chain and operations management for courses for full-time MBA, executive MBA, and doctoral students. He has held visiting faculty positions on four continents--Visiting Associate Professor at Indiana University, Professor at IMD International in Lausanne, Switzerland, Guest Professor at Wits Business School in Johannesburg, South Africa, and a Distinguished Visiting Professor at the National University of Singapore. He also helped found a management institute in Moscow. He has won numerous teaching awards, authored more than 90 research articles, and consulted for over 100 firms including 3M, Allianz, Bank of America, Best Buy, Boston Scientific, Cargill, CentraCare, Ceridian, Delta Air Lines, Deutsche Bank, Easter Seals/Goodwill, Ecolab, FMC, General Mills, GMAC, Goodrich, Home Depot, Honeywell, Honeywell Bull (Switzerland), Imation, JPMorgan Chase, Land O'Lakes, Mayo Clinic, Medtronic, Methodist Hospital, Nestle, Park Nicollet Health Services, Prime Therapeutics, Radisson, SPX, St. Jude Medical, Staples, Target, Toro, Tyco/ADC, United Healthcare, U.S. Bank, and Wells Fargo. His current research focuses on process improvement and supply chain management.
Mr. Wilson is currently Operations and Project Manager at Parker Hose and Fittings. He is responsible for five locations across Northern California and Nevada, as well as project management of redesigns and renovation of existing facilities and construction of new facilities.
Mr. Wilson was formally in the telecommunications industry as Senior New Product Introduction Engineer at REMEC, Inc., Senior New Product Introduction Engineer with Spectrian Corp. and Associate Design Engineer with American Microwave Technology. He also served as Senior Manufacturing Engineer at Hewlett Packard.
He is a certified Project Management Professional (PMP) of the Project Management Institute. He acquired an MBA with concentration in General Operations Management from Keller Graduate School of Management of DeVry University in Fremont, CA and a Bachelor of Science in Technical Management with concentration in Project Management from DeVry University in Fremont, CA.
Arthur V. Hill is the Associate Dean for MBA Programs in the Carlson School of Management and the John and Nancy Lindahl Professor for Excellence in Business Education in the Operations and Management Science Department at the University of Minnesota. He holds a B.A. in Mathematics from Indiana University, an M.S. in Industrial Administration, and a Ph.D. in Management from the Krannert School of Management at Purdue University. Professor Hill was the Co-Editor-in-Chief of the Journal of Operations Management, a leading academic research journal in the field. He is a Fellow of the American Production Inventory Control Society and wrote the APICS CPIM and CIRM certification exams for many years. He served two terms on the board of POMS (VP Education and VP Finance), the world's leading society for operations management professors. Dr. Hill has been a professor at the Carlson School of Management for more than 30 years and currently teaches supply chain and operations management for courses for full-time MBA, executive MBA, and doctoral students. He has held visiting faculty positions on four continents--Visiting Associate Professor at Indiana University, Professor at IMD International in Lausanne, Switzerland, Guest Professor at Wits Business School in Johannesburg, South Africa, and a Distinguished Visiting Professor at the National University of Singapore. He also helped found a management institute in Moscow. He has won numerous teaching awards, authored more than 90 research articles, and consulted for over 100 firms including 3M, Allianz, Bank of America, Best Buy, Boston Scientific, Cargill, CentraCare, Ceridian, Delta Air Lines, Deutsche Bank, Easter Seals/Goodwill, Ecolab, FMC, General Mills, GMAC, Goodrich, Home Depot, Honeywell, Honeywell Bull (Switzerland), Imation, JPMorgan Chase, Land O'Lakes, Mayo Clinic, Medtronic, Methodist Hospital, Nestle, Park Nicollet Health Services, Prime Therapeutics, Radisson, SPX, St. Jude Medical, Staples, Target, Toro, Tyco/ADC, United Healthcare, U.S. Bank, and Wells Fargo. His current research focuses on process improvement and supply chain management.
Content
The Operations Manager's Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency
Contents
Dedication v
Preface xii
Introduction xiv
Chapter 1 The Power of Completion 1
Chapter 2 Communication Is King 27
Chapter 3 Fix the Processes 45
Chapter 4 Waste Management 69
Chapter 5 Managing Your Resources 87
Chapter 6 Budget Control 105
Chapter 7 Don't Be Afraid of Risks 129
Chapter 8 Synergy in Management 157
Chapter 9 Tamper-Proof Training 171
Chapter 10 The Weakest Link 187
Chapter 11 Organizing for Efficiency 205
Bibliography 239
Index 241
The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts
Contents
Dedication v
Preface xii
Introduction xiv
Chapter 1 The Power of Completion 1
Chapter 2 Communication Is King 27
Chapter 3 Fix the Processes 45
Chapter 4 Waste Management 69
Chapter 5 Managing Your Resources 87
Chapter 6 Budget Control 105
Chapter 7 Don't Be Afraid of Risks 129
Chapter 8 Synergy in Management 157
Chapter 9 Tamper-Proof Training 171
Chapter 10 The Weakest Link 187
Chapter 11 Organizing for Efficiency 205
Bibliography 239
Index 241
The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts