Community Care
Published on 2. November 1995
Book
Paperback/Softback
208 pages
978-0-412-59890-6 (ISBN)
Description
This book provides an interesting and useful approach to the fashionable topic of asking service users to participate in service design, delivery and quality assurance. It achieves this by providing clear directions on ways of assessing user views, together with a reasoned discussion of case studies covering the main areas where such techniques are being used. The emphasis is on common pitfalls as well as good practice. Contributors are asked to recognize issues of gender and ethnicity as they relate to their work rather than deal with these in separate chapters. This book should be of interest to health managers, service planners, practitioners undertaking research, community health practitioners, students of nursing research and management.
More details
Language
English
Place of publication
Oxford
United Kingdom
Publishing group
Oxford University Press
Target group
Professional and scholarly
Dimensions
Height: 234 mm
Width: 156 mm
Weight
380 gr
ISBN-13
978-0-412-59890-6 (9780412598906)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part 1 Methods and issues: The measurement of user satisfaction. Asking the user. Working with interpreters: access to services and to user views. Low expectations reinforced: experiences of health services in advanced old age. Part 2 Surveys - Quantitative and qualitative: Patients' opinions of hospital care and discharge. Users' views of care in the community six months after discharge from long stay pschiatric care. Elderly patients satisfaction with a community nursing service. Do you remember your social worker? Identification and recall problems in user surveys. Experiencing psychiatry - an example of emancipatory research. People with learning difficulties and challenging behaviour. Part 3 Alternative methods: Leaving home - a real choice for people with learning disabilities? Cornish voices - how we would like to be consulted. User involvement in hostel accommodation - overcoming apathy? Stroke survivors. Evaluations of their health care. Partnerships in research: working with groups. Future developments, Gail Wilson.