
Managing Workplace Stress
A Best Practice Blueprint
Wiley (Publisher)
1st Edition
Will be published approx. on 25. January 2002
Book
Paperback/Softback
160 pages
978-0-470-84287-4 (ISBN)
Description
The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable. Breaking through barriers of ignorance to promote happy and productive workforces, Steve Williams and Lesley Cooper provide a framework for building appropriate interventions along with a proactive template for dealing with stress before issues come to a head. Full of examples and workable solutions, this internationally-oriented book offers a wealth of sound advice and an essential stress debrief.
Reviews / Votes
"A good refresher to acknowledge and recognize the need to constantly address and evaluate this issue on a continuous basis." (Accident and Emergency Nursing, Vol.11, No.58, 2003)More details
Series
Language
English
Place of publication
New York
United States
Target group
College/higher education
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 9 mm
Weight
248 gr
ISBN-13
978-0-470-84287-4 (9780470842874)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Dr Stephen Williams, Resource Systems, Harrogate, UK.
Lesley Cooper, Working Well, London, UK.
Lesley Cooper, Working Well, London, UK.
Content
Series Foreword by Digby Jones. About the Authors.
Introduction.
What is Stress?
How to Recognise Workplace Stress.
The Cost of Stress.
What Effect Does Stress Have on Performance and Productivity?
Quantifying the Stress Problem.
Gaining a Deeper Understanding - Stress Surveys.
Running a Stress Survey.
Interpreting the Information.
What Do I Do About the Issues?
Levels of Intervention.
Summary.
Glossary.
Appendix.
Introduction.
What is Stress?
How to Recognise Workplace Stress.
The Cost of Stress.
What Effect Does Stress Have on Performance and Productivity?
Quantifying the Stress Problem.
Gaining a Deeper Understanding - Stress Surveys.
Running a Stress Survey.
Interpreting the Information.
What Do I Do About the Issues?
Levels of Intervention.
Summary.
Glossary.
Appendix.