Advances in Library Administration and Organization
Will be published approx. on 25. December 1998
Book
Hardback
342 pages
978-0-7623-0371-7 (ISBN)
Description
Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.
More details
Series
Language
English
Place of publication
United States
Publishing group
Emerald Publishing Limited
Target group
Professional and scholarly
Dimensions
Height: 240 mm
Width: 161 mm
Thickness: 23 mm
Weight
678 gr
ISBN-13
978-0-7623-0371-7 (9780762303717)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
Introduction (D.E. Williams). Measuring service quality in libraries (M.D. White). Clarity, consistency, and currency: a report on the Ohio "Measuring Library Services" project (C. Van Fleet, F. Haley). Customer service training in Ohio academic libraries (E.L. Plummer). Professionals without degrees: rural librarians defining themselves (M.C. Bushing). Managing in the information age: new rules for a new reality (R. McBeth). Case study observations on the impact of computer technology on organization structure in college libraries (E.J. O'Hara). Librarians in split positions with both technical and public services responsibilities: the University of Arizona library experience (C.E. Kollen et al.). Measuring the effects of change in a library work environment following a client-focused reengineering effort (K.M. Webb, K. Moore). A contingency approach to explore the relationships among structure, technology, and performance in academic library departments (Hweifen Weng). About the contributors.