Practical Communication Skills in School
Published on 25. October 1993
Book
Spiral bound
122 pages
978-0-582-21062-2 (ISBN)
Description
"Practical Communication Skills in Schools" provides a comprehensive guide to the process of developing effective communications. It identifies the skills necessary to manage good communication and offers practical exercises and activities for use in training and self development. The book features exercises and activities which can be used individually or by whole school groups, it also identifies which skills are required to improve communication.
More details
Language
English
Place of publication
Harlow
United Kingdom
Publishing group
Pearson Education Limited
Target group
Professional and scholarly
Illustrations
bibliography, index
Dimensions
Height: 297 mm
Width: 210 mm
Weight
366 gr
ISBN-13
978-0-582-21062-2 (9780582210622)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Purposes of the book; The challenge for the future; Definitions; Communication cultures; Using the book. Part 1 Communication Principles: The importance of self awareness; the interpersonal landscape; Non verbal communication; Experience and behaviour; Culture and climate; Communication and needs; Disclosure and feedback. Part 2 Communication Stances: Introduction; Assertiveness; Blocking; Empathy; Genuineness; Helping and supporting; Leadership; Respect; Trust. Part 3 Communication Situations: Managing interactions; Appreciating; Counselling; Delegating; Encouraging; Enquiring; Apologising; Complaining; Conflicting; Confronting; Part 4 Communication and Collaboration: Managing meetings; Methods and techniques; Developing team-work; Systems and structures; Task groups; Working effectively. Part 5 Communication and whole school developments: The learning organisation; Focusing on collaborative work; The professional development process.