Chaos and Competitiveness

This title forms part of the series "Analytical Management", pursuing the topic-centred, cross-functional approach. The author explores a central problem for all strategic management: how to balance the need to maintain competitiveness through flexible organization with the need to run a "tight ship" through well-run, often computer-aided, control systems. Some argue that chaos is essential to the health of an organization because it gives space for creativity and entrepreneurship; other business strategists have argued for more systems and more controls. Drawing on examples from the areas of production, marketing, the use of new technology and corporate accounting, this book offers a challenging formula for balancing both needs. In particular, the author contrasts western management practice with the Japanese and comments on the different models of control to be found in each.
 
This title forms part of the series "Analytical Management", pursuing the topic-centred, cross-functional approach. The author explores a central problem for all strategic management: how to balance the need to maintain competitiveness through flexible organization with the need to run a "tight ship" through well-run, often computer-aided, control systems. Some argue that chaos is essential to the health of an organization because it gives space for creativity and entrepreneurship; other business strategists have argued for more systems and more controls. Drawing on examples from the areas of production, marketing, the use of new technology and corporate accounting, this book offers a challenging formula for balancing both needs. In particular, the author contrasts western management practice with the Japanese and comments on the different models of control to be found in each.